Taj Hotels Resorts and Palaces Guest Service Associate Reviews
based on 96 reviews
Updated 12 Nov, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.9
Job Security
3.6
Skill development
3.5
Company culture
3.4
Work-Life balance
3.1
Work Satisfaction
2.9
Salary & Benefits
2.6
Promotions/Appraisal
Taj Hotels Resorts and Palaces is rated
3.8 out of 5 stars on
AmbitionBox, based on 96 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Taj Hotels Resorts and Palaces is rated
3.8 out of 5 stars on
AmbitionBox, based on 96 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Taj Hotels Resorts and Palaces Guest Service Associate Reviews
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96 reviews found
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Popular
Guest Service Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Nothing just want the experience and that i got it
Dislikes
There is no work life balance, you work for 13-14hrs straight and they don’t even bother.
They only claim everything about employees and about their betterment in files only or in paper but not in real life so it’s a scam.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Guest Service Associate in
Shimla
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 Dec 2023
Likes
Working in Taj Hotel is an honor in itself, so I feel proud of myself when someone tells me that you work in Taj Hotel?
Dislikes
There is a different pleasure in working in a five star property like Taj Hotel, but where I work now, I don't get the feeling of Taj Hotel, it feels like we are working in a 2 star 1 star property. There is no learning here. There is no working satisfaction. There is no working time. There is no off schedule. I am sorry, I should not have given such a review but hiding things only makes things difficult in the future....Read More
Because it's family and I'm happy with my work and very supportive HR and colleagues and my HOD Ms Shivani mam she always there for me in all situations and support
Dislikes
Promotion and salary
Guest Service Associate in
Kochi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Super excited property
Dislikes
👍🏼 nothing to dislike here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Mumbai
Full Time
·
Front Office & Guest Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Jan 2024
Likes
NA
Dislikes
Hr is not at all helpful , staff is very rude sometimes, doesn't care for their employees. Poor management
Guest Service Associate in
Jaipur
Full Time
·
F&B Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Dec 2023
Likes
Nothing
Dislikes
Work life balance is terrible, negativity in work cultures
Guest Service Associate in
Bangalore / Bengaluru
Full Time
·
F&B Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2023
Likes
You just get your salary on time
Dislikes
No learning, no promotions, no benefits, no appraisals
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Taj Hotels Resorts and Palaces.
Guest Service Associate in
Gwalior
Full Time
·
Housekeeping & Laundry Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 19 Jul 2023
Likes
Tajness and Luxury
Dislikes
Rude behaviour of colleagues
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel, Travel Within Country.
People also ask about Taj Hotels Resorts and Palaces's Guest Service Associates
Is Taj Hotels Resorts and Palaces a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 96 employee reviews, it's clear that most guest service associates have an average experience working at Taj Hotels Resorts and Palaces. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Taj Hotels Resorts and Palaces pay their Guest Service Associates well?
According to AmbitionBox reviews, Taj Hotels Resorts and Palaces guest service associates rate their salary and benefits at 2.9 out of 5, based on 96 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Taj Hotels Resorts and Palaces's guest service associates salaries here and to read reviews specifically about salary and benefits at Taj Hotels Resorts and Palaces for guest service associates, click here.
How is the work culture at Taj Hotels Resorts and Palaces for Guest Service Associates?
Work culture at Taj Hotels Resorts and Palaces for guest service associates is rated 3.5 out of 5 by 96 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Taj Hotels Resorts and Palaces for guest service associates, click here.
How is the job security at Taj Hotels Resorts and Palaces for Guest Service Associates?
Based on 96 reviews on AmbitionBox, Taj Hotels Resorts and Palaces's guest service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Taj Hotels Resorts and Palaces for guest service associates, click here.
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