Taj Hotels Resorts and Palaces Guest Service Associate Reviews
based on 96 reviews
Updated 12 Nov, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.9
Job Security
3.6
Skill development
3.5
Company culture
3.4
Work-Life balance
3.1
Work Satisfaction
2.9
Salary & Benefits
2.6
Promotions/Appraisal
Taj Hotels Resorts and Palaces is rated
3.8 out of 5 stars on
AmbitionBox, based on 96 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Taj Hotels Resorts and Palaces is rated
3.8 out of 5 stars on
AmbitionBox, based on 96 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Taj Hotels Resorts and Palaces Guest Service Associate Reviews
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96 reviews found
Sort by:
Popular
Guest Service Associate in
South Andaman
Contractual
·
F&B Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 17 Jun 2023
Likes
Worst management i ever seen in taj exotica Andaman , working hour of 17-18 hr and will not even release you for lunch or dinner
Dislikes
Worst management with top notch brand
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Guest Service Associate in
Banjara hills road no. 1
Full Time
·
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
The people around me when i was in taj krishna they were realy helpfull and kind if our team inograse the any theme of the day they all are given 100 percent contribution so i loved this and feel proud to work with that orgnisation thank you !
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
Taj exotica resort and spa Andaman and nicobar
Full Time
·
F&B Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 01 Sep 2022
Likes
I like it because its a tata brand
Dislikes
Long working hour
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Guest Service Associate in
near international airport
Housekeeping Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Jul 2022
Likes
carrier
Dislikes
timings ,less staffing,12 or 14 hours work without personal cellphones ,
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Guest Service Associate in
Tirupati
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2021
Likes
Good work environment and culture ,teamwork
Guest Service Associate in
No ieda
F&B Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2022
Likes
Only the view, other then nothing.........
Dislikes
Staff is very less , working hours 14 hours per day ,staff food also very bad ..........
Work Details
It's ok....
Work timings: Strict Timings
Guest Service Associate in
Mumbai
Front Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent also the staff are really taken care of with many facilities and everyone.Company policies are good
Dislikes
Only the location of the Hotel is Challenging since sometimes due to bad weather and Sea conditions there sometimes issue in Connectivity but overall can be fixed
Work Details
Overall it was interesting and very Challenging as I was not coming from the Hotel Management background and to my surprise we were being mentored Properly for a period. I learnt everything on the Job however I had the chance to work under Many Seniors
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Taj Hotels Resorts and Palaces.
Guest Service Associate in
Ahmedabad
Front office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2022
Likes
I didn't like anything about the place, from HR manager to my HOD, ev every authority figure was rude and not understand.
Dislikes
The HR manager is not understand at all! I was sick and had my surgery done, still he didn't bother and was really rude about it when I asked him for leave.
Nothing is there to be called as dislike in taj (tata group) we proud to be a part of it ....
Work Details
Peaceful
Work days: Rotational Shift
(Flexible Timings)
Guest Service Associate in
Mumbai
Intern
·
Front Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2022
Likes
Good at taking care of their employees
Dislikes
There are no flexible timings long hour shifts
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Bandra
Guest Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Mar 2021
Likes
Hotel staff's are really helpfull and respectfull,
it is my dream to work in taj lands end,
working in Taj lands end is the best experience, they though us how to work, how to talk with the guest , how to behave in front of guest,
I'm so bless that i got the opportunity to work in Taj lands end.
Dislikes
Nothing,
Each and everything is very good about Taj lands end because i have work for 2 years and 6 months.
Work Details
In taj lands end i really like working with Masala bay staff they provide me more knowledge about food and beverages
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
Theog
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2020
Likes
Nothing good in Taj hotels resorts ND palaces no moral support no transpency
Dislikes
No support,working culture is very bad ,no future,no security of job ,parsheltty with staffing,etc
Work Details
Work life is good but future is not secure
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Vijayawada
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 10 Apr 2021
Likes
Good
Dislikes
Everytime chances to learn new things
Work Details
Good
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Mumbai
Food & Beverage Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Each an every head department are so kind to their fellow members, no way to say they are bad ,
General manager, Resident manager,The HR team, so kind n supportive ,no other company can compare for what they have did .
Really appreciate n I love working with them .
Thanks Taj for ur great work.
All the best
Dislikes
Nothing to say bad about Taj lands end
Work Details
It was amazing, n the best company I have work with
Work days: Rotational Shift
(Flexible Timings)
Guest Service Associate
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2019
Dislikes
Nthng
Work Details
I am working as a GSA in multi cuisine restaurant
Work timings: Flexible Timings
Guest Service Associate in
Hyderabad / Secunderabad
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jan 2019
Likes
The Royal experience of the guest
Guest Service Associate in
Bangalore / Bengaluru
Ird Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2020
Likes
Supporting environment.
Dislikes
Career growth is slow. There is a 1 1/2 year contact for FTC.
Work Details
Good learning skills, sharing good experience, working environment
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Bangalore / Bengaluru
Front Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2021
Likes
Good work environment and culture.teammates are very supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
Banjara hills
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Jun 2020
Likes
Equality, Indian brand , best flatform for innovative ideas,
Dislikes
Contract & permanent. Employment need to show equality, there are no salary for GVK employees
Work Details
I am in catering sales department which is Nervous system of Taj Banjara
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
Chandigarh
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2020
Likes
Leave without pay in covid,
Dislikes
Working hours
Work Details
Work timings: Strict Timings
Work related travel: This job involves
International Travel.
People also ask about Taj Hotels Resorts and Palaces's Guest Service Associates
Is Taj Hotels Resorts and Palaces a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 96 employee reviews, it's clear that most guest service associates have an average experience working at Taj Hotels Resorts and Palaces. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Taj Hotels Resorts and Palaces pay their Guest Service Associates well?
According to AmbitionBox reviews, Taj Hotels Resorts and Palaces guest service associates rate their salary and benefits at 2.9 out of 5, based on 96 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Taj Hotels Resorts and Palaces's guest service associates salaries here and to read reviews specifically about salary and benefits at Taj Hotels Resorts and Palaces for guest service associates, click here.
How is the work culture at Taj Hotels Resorts and Palaces for Guest Service Associates?
Work culture at Taj Hotels Resorts and Palaces for guest service associates is rated 3.5 out of 5 by 96 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Taj Hotels Resorts and Palaces for guest service associates, click here.
How is the job security at Taj Hotels Resorts and Palaces for Guest Service Associates?
Based on 96 reviews on AmbitionBox, Taj Hotels Resorts and Palaces's guest service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Taj Hotels Resorts and Palaces for guest service associates, click here.
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