General Manager Operations

20+ General Manager Operations Interview Questions and Answers

Updated 18 Dec 2024
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Q1. Can you name gypsum board makes, cost and sizes available. Which glass make and thickness used by you currently.

Ans.

Various gypsum board makes, costs, and sizes are available in the market. Common glass makes used include float glass and tempered glass with varying thicknesses.

  • Gypsum board makes: USG Sheetrock, National Gypsum Gold Bond, CertainTeed Gypsum, Georgia-Pacific Gypsum, etc.

  • Cost of gypsum boards can range from $5 to $20 per sheet depending on the brand and quality.

  • Common sizes of gypsum boards include 4x8 feet, 4x12 feet, and 4x16 feet.

  • Glass makes: Float glass, tempered glass

  • Gla...read more

Q2. What are the functional areas you have dealt with?

Ans.

I have dealt with various functional areas including production, supply chain, quality control, and logistics.

  • Production: overseeing manufacturing processes and ensuring efficient production output

  • Supply chain: managing the flow of goods and services from suppliers to customers

  • Quality control: ensuring products meet quality standards and customer expectations

  • Logistics: coordinating the transportation and storage of goods

General Manager Operations Interview Questions and Answers for Freshers

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Q3. brief details about career and knowledge about edible oil plants

Ans.

I have extensive experience in managing operations in edible oil plants.

  • I have worked in the edible oil industry for 10+ years.

  • I have successfully managed multiple edible oil plants, ensuring smooth operations and high productivity.

  • I am well-versed in the various processes involved in edible oil production, such as refining, packaging, and quality control.

  • I have a deep understanding of the equipment and machinery used in edible oil plants, and have implemented efficient maint...read more

Q4. What is your understanding on ultrasonic welding process

Ans.

Ultrasonic welding is a process of joining two materials using high-frequency ultrasonic vibrations.

  • It involves applying high-frequency ultrasonic vibrations to the materials to be joined

  • The vibrations create heat and pressure, which cause the materials to melt and fuse together

  • It is commonly used in the automotive industry to join plastic parts

  • Ultrasonic welding is a fast and efficient process that produces strong, high-quality welds

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Q5. Total value of the procurement handled? How much eaten contract made by you?

Ans.

I have managed procurement worth over $50 million and negotiated contracts up to $10 million.

  • Managed procurement worth over $50 million

  • Negotiated contracts up to $10 million

Q6. How shall you manage the poor manpower at the Resort?

Ans.

I will assess the reasons for poor performance and provide training and support to improve their skills and motivation.

  • Conduct a performance review to identify areas of improvement

  • Provide training and development opportunities

  • Offer incentives and rewards for good performance

  • Create a positive work environment

  • Communicate clearly and regularly with staff

  • Set achievable goals and provide feedback

  • Consider hiring additional staff if necessary

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Q7. Any specific project details by which cost saved

Ans.

Implemented lean manufacturing techniques resulting in 15% cost savings on a production line project

  • Implemented lean manufacturing techniques to streamline production processes

  • Reduced waste and improved efficiency leading to cost savings

  • Collaborated with cross-functional teams to identify cost-saving opportunities

  • Utilized data analysis to identify areas for improvement and cost reduction

  • Implemented automation solutions to reduce labor costs

Q8. What is the Loss on ignition of you raw material

Ans.

Loss on ignition is a measure of the amount of volatile matter present in a raw material after it is heated to a specific temperature.

  • Loss on ignition is commonly used in industries such as mining, construction, and ceramics.

  • It helps determine the composition and quality of the raw material.

  • The test involves heating a sample of the material to a high temperature, typically around 1000°C, and measuring the weight loss.

  • The volatile matter can include moisture, carbonates, sulfa...read more

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Q9. What was the percentage achieved of production targets.

Ans.

Production targets were achieved at 95% for the quarter.

  • Production targets were achieved at 95% for the quarter.

  • The team worked efficiently to meet the targets set for the period.

  • There was a slight deviation of 5% from the set production goals.

  • Overall, the production performance was strong and close to the target percentage.

Q10. What values can you add, if selected ?

Ans.

I can bring extensive experience in operations management, strategic planning, and team leadership to drive growth and efficiency.

  • Proven track record of optimizing operations and reducing costs while maintaining quality standards

  • Expertise in developing and implementing strategic plans to achieve organizational goals

  • Strong leadership skills to motivate and manage teams towards success

  • Experience in process improvement and change management

  • Ability to analyze data and make data-d...read more

Q11. What is compliance in security tenders?

Ans.

Compliance in security tenders refers to meeting the legal and regulatory requirements set by the government or industry standards.

  • Compliance ensures that the security measures implemented meet the required standards.

  • It involves adhering to laws, regulations, and policies related to security.

  • Compliance also includes submitting necessary documentation and certifications.

  • Failure to comply can result in legal and financial consequences.

  • Examples of compliance requirements include...read more

Q12. Can you able to maintain this factory?

Ans.

Yes, I am able to maintain this factory.

  • I have extensive experience in managing operations in factories.

  • I have a proven track record of successfully maintaining and improving factory operations.

  • I am skilled in optimizing production processes, managing resources, and ensuring compliance with safety and quality standards.

  • I have implemented cost-saving measures and streamlined workflows in previous factories I managed.

  • I am confident in my ability to lead and motivate a team to a...read more

Q13. How shall you manage the Resort?

Ans.

I shall manage the resort by ensuring efficient operations, excellent customer service, and a focus on profitability.

  • Implementing effective management strategies

  • Ensuring high-quality customer service

  • Maintaining a focus on profitability

  • Managing staff and resources efficiently

  • Regularly reviewing and updating policies and procedures

  • Developing and maintaining positive relationships with guests and stakeholders

Q14. RESUSCIATING PROJECTS WORTH 500 CRORES AND COMPLETING IN TIME

Ans.

Successfully resuscitating and completing projects worth 500 crores on time requires strong leadership, strategic planning, and effective communication.

  • Develop a detailed project plan outlining key milestones, resources needed, and potential risks.

  • Implement strong project management practices to ensure timely execution and monitoring of progress.

  • Regularly communicate with stakeholders to provide updates on project status and address any issues or concerns.

  • Proactively identify...read more

Q15. Digging your past and finding loopholes 😃

Ans.

I have always been transparent and honest in my work, ensuring that all processes are efficient and compliant.

  • I have a track record of implementing robust systems and processes to prevent loopholes

  • Regular audits and checks were conducted to identify and rectify any potential loopholes

  • Training and educating staff on compliance and best practices to avoid loopholes

Q16. How do you solve ground conflict

Ans.

Ground conflicts can be solved through effective communication, conflict resolution techniques, and compromise.

  • Encourage open communication between parties involved to understand each other's perspectives

  • Use conflict resolution techniques such as active listening, mediation, and negotiation

  • Seek common ground and find compromises that satisfy all parties involved

  • Establish clear guidelines and protocols for resolving conflicts in the future

  • Consider involving a neutral third par...read more

Q17. What are your core values ?

Ans.

My core values are integrity, accountability, teamwork, and continuous improvement.

  • Integrity: always doing the right thing, even when no one is watching

  • Accountability: taking ownership of my actions and their outcomes

  • Teamwork: collaborating with others to achieve common goals

  • Continuous improvement: constantly seeking to learn and grow

Q18. Reason of availability less in any organisation

Ans.

Availability may be less in an organization due to various reasons.

  • Lack of skilled workforce

  • Insufficient resources

  • Inefficient processes

  • High employee turnover

  • Technological limitations

  • Supply chain disruptions

  • Market demand fluctuations

  • Natural disasters or emergencies

  • Competitive pressures

  • Poor management or leadership

Q19. How to reduce cpd of City

Ans.

To reduce the cost per driver (cpd) of a city, focus on optimizing transportation systems and infrastructure.

  • Implement efficient public transportation systems to reduce reliance on private vehicles

  • Invest in infrastructure improvements to reduce traffic congestion and travel times

  • Promote carpooling and ridesharing initiatives to decrease the number of vehicles on the road

  • Encourage cycling and walking as alternative modes of transportation

  • Implement smart city technologies to op...read more

Q20. HOW TO HANDLE PROJECT OPERATIONS

Ans.

Project operations can be handled effectively by setting clear goals, establishing timelines, assigning tasks, monitoring progress, and adapting to changes.

  • Set clear goals and objectives for the project

  • Establish timelines and deadlines for each phase of the project

  • Assign tasks and responsibilities to team members based on their skills and expertise

  • Monitor progress regularly to ensure that the project is on track

  • Adapt to changes and challenges by being flexible and proactive

  • Co...read more

Q21. How to develop company

Ans.

Developing a company requires a strategic plan, effective leadership, innovation, and a strong focus on customer satisfaction.

  • Create a clear vision and mission statement

  • Develop a strategic plan with measurable goals

  • Invest in employee training and development

  • Encourage innovation and creativity

  • Focus on customer satisfaction and feedback

  • Stay up-to-date with industry trends and technology

  • Build strong partnerships and collaborations

  • Maintain financial stability and profitability

Q22. How to manage shortages

Ans.

Shortages can be managed by forecasting demand, optimizing inventory levels, building strong supplier relationships, and implementing efficient production processes.

  • Forecast demand accurately to anticipate shortages

  • Optimize inventory levels to prevent stockouts

  • Build strong relationships with suppliers to ensure timely deliveries

  • Implement efficient production processes to minimize lead times

  • Utilize technology such as inventory management systems and demand planning tools

Q23. Market overview for product requirements

Ans.

The market overview for product requirements is positive with increasing demand and competition.

  • There is a growing demand for the product in the market.

  • The competition in the market is increasing with new players entering the market.

  • The product requirements are constantly evolving with changing customer needs and preferences.

  • Market research and analysis is crucial to stay ahead of the competition and meet customer demands.

  • Collaboration with suppliers and distributors is impor...read more

Q24. Ownership accountability in KYC

Ans.

Ownership accountability in KYC is crucial for compliance and risk management.

  • Ownership accountability ensures that the KYC process is completed accurately and in a timely manner.

  • It is important for the responsible parties to be identified and held accountable for any errors or omissions in the KYC process.

  • This includes ensuring that all necessary documentation is obtained and verified, and that any red flags or suspicious activity is reported.

  • Examples of ownership accountabi...read more

Q25. Work of seprater dish or belt

Ans.

A separator dish or belt is used to separate items or materials based on specific criteria.

  • Separater dish or belt is commonly used in industries for sorting and separating items based on size, weight, or other characteristics.

  • It helps in streamlining the production process by automating the sorting and separating tasks.

  • Examples include conveyor belts in manufacturing plants sorting products based on weight or size, and dish separators in restaurants separating different types...read more

Q26. Specific power of the product

Ans.

The specific power of the product refers to its unique capabilities and strengths.

  • Specific power refers to the distinct features and advantages of the product.

  • It highlights what sets the product apart from competitors.

  • Examples of specific power could include advanced technology, superior performance, or unique functionalities.

  • Specific power is a key factor in attracting customers and gaining a competitive edge.

Q27. Complex ownership structure

Ans.

Complex ownership structure can pose challenges in decision-making and operations.

  • Understand the ownership structure and hierarchy

  • Ensure clear communication and alignment with all stakeholders

  • Establish protocols for decision-making and conflict resolution

  • Consider legal and regulatory implications

  • Examples: family-owned businesses, joint ventures, public-private partnerships

Q28. Empathy example

Ans.

I demonstrated empathy by actively listening to a team member going through a difficult time and offering support.

  • Listened attentively to team member's concerns

  • Offered emotional support and understanding

  • Checked in regularly to see how they were doing

Q29. Sales experience

Ans.

Yes

  • I have 5 years of sales experience in the retail industry

  • Managed a team of 10 sales representatives and consistently exceeded sales targets

  • Implemented effective sales strategies resulting in a 20% increase in revenue

  • Developed and maintained strong relationships with key clients, resulting in repeat business

  • Utilized data analysis to identify market trends and adjust sales strategies accordingly

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