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Practo Product Support Specialist Interview Questions and Answers for Experienced

Updated 11 Jan 2023

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Product Support Specialist Interview Questions

user image Subhankar Dey

posted on 11 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jul 2022.

2 Interview Rounds

1

Aptitude Test Round

Basic questions regarding past experiences, hobbies and goals

2

One-on-one Round (3 Questions)

  • Q1. Mock call on medicine delivery issue
  • Q2. Customer Handling Pitch
  • Q3. How to connect with clients

Interview Preparation Tips

Topics to prepare for Practo Product Support Specialist interview:
  • Customer Relationship
  • Advanced Excel
Interview preparation tips for other job seekers - One should know fluent English, customer handling over phone calls, Google/excel sheet experience, email etiquette, internet usage

I applied via Indeed and was interviewed in Jan 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview, Join if you are looking for a temporary job ,no job security will hire during requirements and will say bye in middle suddenly.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
3

One-on-one Round (4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Referral and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Self introduction
  • Q2. Tel me about your self
  • Q3. Previous experience
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (5 Questions)

  • Q1. Tell about your self?
  • Q2. How to sell any things to a customer?
  • Q3. I think sell is tree. Like small plants to grow and last position of grows is hard and strong. That's like sell. We are sell anything to anyone. First ofall we ...read more
  • Q4. Are you Fresher or Experienced?
  • Q5. Tell about you experienced that your knowledge ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete to be interview be confident and don't make nervous...
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell about your self.
  • Q2. What's was your previous job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your self don't be nervous don't explain in detail about your self just share important things which describes you your work
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Explain about COVID -19 situation

I applied via Naukri.com and was interviewed in Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (1 Question)

  • Q1. Hardware and Networking Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - One should have Knowledge in Hardware and Networking

Customer Support Executive Interview Questions

Udaan user image SYED NAYEEMUDDIN

posted on 23 Dec 2022

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Dec 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Will check your language skills
  • Q2. Screening oif your resume
3

Aptitude Test Round

Typeing test was given speed of minimum 29/wp with 98% of accuracy

4

HR Round (3 Questions)

  • Q1. General questions like experience
  • Q2. How you will manage cold calls
  • Q3. And about your speeking skils

Interview Preparation Tips

Interview preparation tips for other job seekers - All the process will be done on same day, for me it took 4hrs

Customer Support Executive Interview Questions

Swiggy user image Vikas Deep Dwivedi

posted on 20 May 2022

I applied via Recruitment Consulltant and was interviewed in Nov 2021.

2 Interview Rounds

1

Aptitude Test Round

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

2

HR Round (1 Question)

  • Q1. Give you Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.

Practo Interview FAQs

How many rounds are there in Practo Product Support Specialist interview for experienced candidates?
Practo interview process for experienced candidates usually has 3 rounds. The most common rounds in the Practo interview process for experienced candidates are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for Practo Product Support Specialist interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Practo. The most common topics and skills that interviewers at Practo expect are Product Support, Communication Skills, Customer Experience, Customer Management and Customer Service.
What are the top questions asked in Practo Product Support Specialist interview for experienced candidates?

Some of the top questions asked at the Practo Product Support Specialist interview for experienced candidates -

  1. How to connect with clie...read more
  2. Mock call on medicine delivery is...read more
  3. Write a mail on given conc...read more

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People are getting interviews through

based on 2 Practo interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Practo Product Support Specialist Salary
based on 125 salaries
₹1 L/yr - ₹5 L/yr
51% less than the average Product Support Specialist Salary in India
View more details

Practo Product Support Specialist Reviews and Ratings

based on 26 reviews

3.5/5

Rating in categories

2.9

Skill development

3.3

Work-Life balance

2.7

Salary & Benefits

2.7

Job Security

3.2

Company culture

2.5

Promotions/Appraisal

2.9

Work Satisfaction

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