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Ola Cabs Customer Support Executive Interview Questions and Answers
Ola Cabs Customer Support Executive Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 4 interview rounds.
(3 Questions)
- Q1. Briefing about company, roles and responsibility and personal interview a d salary expectation
- Q2. Tell me about your yourself
- Q3. What are your salary expectation
(2 Questions)
- Q1. More detail info about company
- Q2. Personal as well as english proficiency
(1 Question)
- Q1. Formal Intro to team leader
Interview Preparation Tips
Francis Ashwin
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(3 Questions)
- Q1. Self introduction
- Q2. Tel me about your self
- Q3. Previous experience
Selected
I applied via Campus Placement and was interviewed before Jan 2023. There were 4 interview rounds.
Online test depends upon aptitude, verbal communication
General knowledge topics
(1 Question)
- Q1. Telephonic round
(1 Question)
- Q1. Self introduction, general topics
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. If I were hired for the position, would I be going through any training prior to actually starting the work?
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Difference between empathy and sympathy
- Q2. What is inbound and outbound calls
- Ans.
Inbound calls are received by the company, while outbound calls are made by the company.
Inbound calls are from customers or clients to the company.
Outbound calls are from the company to customers or clients.
Inbound calls are usually related to customer support or sales.
Outbound calls are usually related to sales or marketing.
Examples of inbound calls include customer inquiries, complaints, and support requests.
Examples...
- Q3. Speak on a topic
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About online shopping
Interview Preparation Tips
Versant test
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
There was topic given for group discussion with a time limit of 10 mins
(2 Questions)
- Q1. I was not able to attend it
- Q2. I was not selected for next round
Interview Preparation Tips
I was interviewed in Oct 2023.
(2 Questions)
- Q1. As you like ok
- Q2. Any question for me
(4 Questions)
- Q1. I am very confident . I am ready
- Q2. I am hard working.
- Q3. I am good listener
- Q4. I am cold gusy
I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.
(6 Questions)
- Q1. Tell me about your self ?
- Ans. My name is vanshika .i am living im new delhi with my family ,i have complete my graduation in 2020 and if i have talk about my family member they are comprise of my mother two elders brother .and about my hobby i love to singing in free time and spending time with nature .
- Q2. What you understand by customer supports ?
- Ans.
Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction.
Customer support involves addressing customer inquiries and concerns
It includes providing product information, troubleshooting, and resolving complaints
Customer support can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfa...
- Q3. Why you want to join bpo ?
- Ans. I want to join BPO because it is growing industries in in india and i am keen to making my career in this field .
- Q4. Where you want to see you self after 5 years?
- Ans. After 5 years i want to see my self with this company on hire position and want to handling more responsibility.
- Q5. What is your salary expectation?
- Ans. As fresher i don't have practical knowledge so much so i have only theoretical knowledge so i am not expecting more it would be as company per norms .
- Q6. Anything you want to ask from me about this company and about work profile ?
- Ans. Yes ,what will be job role of the mine for this process for which i have been offered this job .
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Q2. Why should I hire you
- Q3. What is your salary expectation
Interview Preparation Tips
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based on 3 interviews
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