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Ola Cabs Customer Support Executive Interview Questions and Answers
Ola Cabs Customer Support Executive Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 4 interview rounds.
(3 Questions)
- Q1. Briefing about company, roles and responsibility and personal interview a d salary expectation
- Q2. Tell me about your yourself
- Q3. What are your salary expectation
(2 Questions)
- Q1. More detail info about company
- Q2. Personal as well as english proficiency
(1 Question)
- Q1. Formal Intro to team leader
Interview Preparation Tips
Francis Ashwin
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(3 Questions)
- Q1. Self introduction
- Q2. Tel me about your self
- Q3. Previous experience
Selected
I applied via Campus Placement and was interviewed before Jan 2023. There were 4 interview rounds.
Online test depends upon aptitude, verbal communication
General knowledge topics
(1 Question)
- Q1. Telephonic round
(1 Question)
- Q1. Self introduction, general topics
Interview Preparation Tips
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I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About online shopping
Interview Preparation Tips
Versant test
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Difference between empathy and sympathy
- Q2. What is inbound and outbound calls
- Ans.
Inbound calls are received by the company, while outbound calls are made by the company.
Inbound calls are from customers or clients to the company.
Outbound calls are from the company to customers or clients.
Inbound calls are usually related to customer support or sales.
Outbound calls are usually related to sales or marketing.
Examples of inbound calls include customer inquiries, complaints, and support requests.
Examples...
- Q3. Speak on a topic
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.
Typing test will be there where they check our tying speed..
(3 Questions)
- Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.
- Q2. Self introduction previous experience if any
- Q3. Why should we hire you?
Interview Preparation Tips
I appeared for an interview before Mar 2021.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Last year experience
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About myself, situation test
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction of your self, they will check your vocabulary and speaking language (English).
- Q2. Tell me about the company you are applying
- Q3. Why you want to join the institute
Interview Preparation Tips
- Keeping knowledge about company
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tellme about yourself and How long you will stay if we hire you??
Interview Preparation Tips
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Ola Cabs Customer Support Executive Interview Process
based on 3 interviews
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