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Ola Cabs

Compare

3.4

based on 2k Reviews

Video summary

Filter reviews by

Ola Cabs Customer Support Executive Reviews

Updated 4 Oct, 2024

Overall Rating

3.9/5

based on 29 reviews

Rating distribution

14 (48.3%)

7 (24.1%)

4 (13.8%)

0 (0%)

4 (13.8%)

Category Ratings

3.7

Work-life balance

3.5

Company culture

3.5

Work satisfaction

3.4

Salary

3.3

Skill development

3.1

Job security

2.7

Promotions

What employees say about Ola Cabs?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

65% employees reported

Flexible timing

57% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

12 reviews

3.2

Rated by Men

16 reviews

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Top Mentions in Ola Cabs Customer Support Executive Reviews

29 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2024

Likes

Good working ear

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing dislikr

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 02 Oct 2024

Likes

Worst management

Dislikes

No respect for employee treat like a slave no job guarantee hire employee in third party payroll

Skill development - Bad
Job security - Bad
Promotions - Poor
Company culture - Bad

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jun 2023

Likes

Not at all good 👎👎👎👎👎

Dislikes

👎👎👎👎👎👎👎👎 company only not good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2024

Likes

Reputed company very good experience in ola

Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Aug 2023

Likes

Everything was good and I would love to work again

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Customer Support Executive in Koramangala

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2023

Likes

Many people's will think that Ola is just for booking cabs, but no bcuz it also have a internal schem like insurance sales, ELectric Vehicle development, passion.

Job security - Excellent
Company culture - Good

Dislikes

If peoples book a cab, without knowing them Ola will generate the policies and force them to pay the premium for the same.

Salary - Poor
Promotions - Poor

Work Details

Work policy: Only at emergency times, WFH is available.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Koramangala

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Feb 2023

Likes

Learning experience good to work no politics.

Company culture - Good
Work-life balance - Good

Dislikes

Company culture is often layoffs, no job security.

Skill development - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ola Cabs.

Customer Support Executive in Bengaluru Karnataka

Customer support executive Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2020

Likes

Surrounding, colleague and work balance

Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No Transportation facilities.

Work Details

Work life is good

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2022

Likes

Good team

Skill development - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Poor job security

Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kormangala

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2022

Likes

Growth career

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Everything is good

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Support Executive in Bangalore / Bengaluru

Cs Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Apr 2020

Likes

Environmental

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Working environment is very good. My colleagues are very supportive and motivative.

Customer Support Executive in Tavarekare Bangalore

Full Time

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2022

Likes

Environment of the work space

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Lay offs without informing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Navi Mumbai

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2021

Likes

Work culture , coordination and management

Skill development - Good
Work-life balance - Good

Dislikes

Job insecurity, work pressure and targets to complete

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Aug 2020

Likes

Good environment and good support.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There was an layoffs because of covid which effected most of the employees.

Work Details

So far it was good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Murgeshpalya

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2022

Likes

Friendly environment and great experience to work with ola

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Dislike about 1way cab, we would like more if there was 2way cab facility.

Work Details

It's was good so far

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Srt Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2020

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Customer Support Executive in Mumbai

BPO Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2019

Likes

First of all thank u for the organization who gave an opportunity to work with them. Work environment was good and lots of thing that I had learn. Our teammates was very helpful in any manner were we needs them. So thank u to given me such kind of opportunity were we put skill and potential for the company.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not specify.

Work Details

In any manner from our side it wa good to work with the organization.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Murugesgpallya

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

Management team were vey friendly, Helped a lot in difficult situation.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I only disliked the call flow other than that everything was okay for me. I want to rejoin if there is any openings.

Salary - Poor

Work Details

I joined as customer support executive in Ola. I used to handle inbound calls. It was fun when I was working there.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2019

Likes

Positive atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not providing growth to the deserving and eligible people's

Work Details

Some time hectic but sorted

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Early morning work allownce , monthly Incentives

Customer Support Executive in Chakala

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2020

Likes

This is my first job. Leaders are very helpful and supportive. environment good. I learnt from my company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No.. there is nothing to dislike

Work Details

Good place to work. I worked in Ola lease department good experience I have.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Interview Tips & Stories

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timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 Ola Cabs reviews submitted by Ola Cabs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ola Cabs is the right company for you. 65% of employees reported the wo...Read more