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Lenskart Customer Support Executive Interview Questions and Answers

Updated 29 Jun 2021

Lenskart Customer Support Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself, situation test

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and prepare well for situations tests.

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Past experience, management related question

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If a customer is angry, how can you help them understand?
Q3. How can you provide customer satisfaction?
Q4. Do you have an Aadhaar card linked to a phone number?
Q5. 1.what is customer support?

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most questions were about my previous assignments.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about whatever you are answering and your previous experience.

I appeared for an interview before May 2016.

Interview Questionnaire 

1 Question

  • Q1. Why should I hire you ?

Interview Preparation Tips

Round: Group Discussion
Experience: Everybody shared their own views on the topic
Tips: You should initiate the discussion before anyone starts or if you don't have any idea about the topic then you note down points shared by others and give conclusion by mixing all the points you noted
Duration: 10 hours

Round: HR Interview
Experience: Told positives about myself
Tips: Refer to the jd

Skills: Communication, Leadership Skills

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

I applied via Campus Placement and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. How to sell pen

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and don't be nervous. And listen the questions carefully. And then answer in your way.

I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my last company experiences
  • Q2. About my family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good
Are these interview questions helpful?

I applied via Naukri.com and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
  • Q2. What drives you to be in the field of Customer service & operations?
  • Q3. Why do you feel that you are the right choice for this job?
  • Q4. Communication is a crucial part of this job. How much you are comfortable with that.?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Work on the communication skills before the interview.
2. Answer with confidence.
3. Try to relate the answers with your real life situations.
4. Well groomed Look
5. Have a Positive Body language.

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. What's your dream in future for your best life?
  • Q2. How can you do logistic works because you are from Arts (Hindi) subject?
  • Ans. 

    A background in Arts can enhance logistic work through creativity, communication, and analytical skills.

    • Creative Problem Solving: Arts education fosters innovative thinking, allowing for unique solutions in logistics challenges.

    • Strong Communication Skills: Proficiency in Hindi can facilitate effective communication with diverse teams and stakeholders.

    • Analytical Skills: Arts training develops critical thinking, enabling...

  • Answered by AI
  • Q3. Which city you prefer if you get this job ?
  • Q4. How much salary you expect from this job ?
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips

Interview Preparation Tips

Topics to prepare for Flipkart Senior Executive interview:
  • Logistics
Interview preparation tips for other job seekers - Just keep and try your best. Thanks you

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1.  related to your business you asked questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview the ability of a person to be recognized by person quality human nature.

Lenskart Interview FAQs

How to prepare for Lenskart Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lenskart. The most common topics and skills that interviewers at Lenskart expect are Customer Service, Customer Handling, Customer Support, Customer Care and Blended Process.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Join Lenskart Do More, Be More
Lenskart Customer Support Executive Salary
based on 82 salaries
₹2 L/yr - ₹4 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Lenskart Customer Support Executive Reviews and Ratings

based on 20 reviews

2.9/5

Rating in categories

2.4

Skill development

2.8

Work-life balance

2.6

Salary

2.2

Job security

2.2

Company culture

2.4

Promotions

2.6

Work satisfaction

Explore 20 Reviews and Ratings
Customer Support Executive

New Delhi,

Gurgaon / Gurugram

0-4 Yrs

₹ 3-4.3 LPA

Customer Support Executive

Kollam

1-4 Yrs

Not Disclosed

Customer Support Executive

Mumbai Suburban

1-4 Yrs

Not Disclosed

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