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Lenskart Customer Support Executive Interview Questions and Answers

Updated 29 Jun 2021

1 interview found

Sort by: Popular

I applied via Walk-in and was interviewed before Jun 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and prepare well for situations tests.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (6 Questions)

  • Q1. How to filter easy way of the candidate?
  • Q2. How to select the hard worker candidate?
  • Q3. What is bb&e-com?
  • Q4. What us customer handling?
  • Q5. What you know about customer handling?
  • Q6. What is bb & e-com?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attempt the interview politely and confidently. Be truth and stay on your words. Search for your dream job until you get a job.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

Technical Round (4 Questions)

  • Q1. Please response your this job interview
  • Q2. I am ready for this job and opportunity
  • Q3. Please reply me
  • Q4. Kya interview mein Ghar se hi de sakte ho

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Executive interview:
  • Online phone par
  • I am ready for interview online
Interview preparation tips for other job seekers - Customer service remote job any
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2024.

1 Interview Round

1

Typing Test Round (1 Question)

  • Q1. No question only typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
3

One-on-one Round (4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Briefing about company, roles and responsibility and personal interview a d salary expectation
  • Q2. Tell me about your yourself
  • Q3. What are your salary expectation
3

One-on-one Round (2 Questions)

  • Q1. More detail info about company
  • Q2. Personal as well as english proficiency
4

Behavioral Round (1 Question)

  • Q1. Formal Intro to team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is meant by Justdial
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How can you handle frustrated customers
2

HR Round (2 Questions)

  • Q1. Why do you want to join our company
  • Q2. Where can we see you in next 2 years if given an opportunity
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Verbal aptitute, logical aptitude, Arithmatic,reading comphrehension,analytical aptitude

3

Group Discussion Round

Topic-customer support, company core values, product training, active listening, empathy,

4

One-on-one Round (3 Questions)

  • Q1. What is customer service ?
  • Q2. What is important skill for customer support executive
  • Q3. How do u track performance of you team members?
5

HR Round (2 Questions)

  • Q1. What are the primary responsibility of customer representative?
  • Q2. What are the role and responsibility of customer?

Interview Preparation Tips

Topics to prepare for Indiamart Intermesh Customer Support Executive interview:
  • Sales
  • Sales Executive Activities
Interview preparation tips for other job seekers - can you please update me shortly

Lenskart Interview FAQs

How to prepare for Lenskart Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lenskart. The most common topics and skills that interviewers at Lenskart expect are Customer Service, customer care, customer support, Telesales and Domestic BPO.

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based on 1 Lenskart interview
WalkIn
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Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
Lenskart Customer Support Executive Salary
based on 68 salaries
₹2 L/yr - ₹3.9 L/yr
At par with the average Customer Support Executive Salary in India
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Lenskart Customer Support Executive Reviews and Ratings

based on 17 reviews

3.0/5

Rating in categories

2.5

Skill development

2.9

Work-Life balance

2.4

Salary & Benefits

2.4

Job Security

2.5

Company culture

2.4

Promotions/Appraisal

2.7

Work Satisfaction

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