FirstCry Desktop Support Engineer Interview Questions and Answers

Tell me about your self ?
Ans:i am just me with my family & friends about my school life, nature, interest, work experience i am aware of this & that .

Q1. Do you know the tech work in this field ? tell me about your self ? how many experience do you have? what will you if blue scree error occurs? what is a colour code of network cable? what will you do i a ...read more
Ans. Yes i have a `1 year of work experience in a desktop IT field
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Q2. Tell me about your perious workspace?
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Q1. How can you solve a bluescreen error?
Ans. 
Bluescreen errors can be solved by identifying the root cause and taking appropriate actions.
• Check for any recent hardware or software changes

• Run a virus scan and check for malware

• Update drivers and operating system

• Check for overheating or hardware failures

• Restore system to a previous working state

• If all else fails, reinstall the operating system
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Q2. How will you solve a hanging desktop.
Ans. 
I will troubleshoot the issue by checking for any running programs or processes that may be causing the hang.
• Check for any running programs or processes that may be causing the hang

• End any unresponsive programs or processes using Task Manager

• Check for any hardware issues such as overheating or faulty RAM

• Perform a virus scan to check for any malware or viruses

• Update drivers and software to ensure they are up to date
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How can you handle a employ in a angry sicuation?g