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FirstCry Customer Relationship Officer Interview Questions and Answers

Updated 16 Apr 2024

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Customer Relationship Officer Interview Questions

user image Tushar Mondal

posted on 16 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

I applied via Company Website

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self ?
  • Q2. How many years experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Mar 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. AUPT and AVPT , Business Development?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. In which line did you work earlier
3

Aptitude Test Round

How did hande the customer

4

One-on-one Round (1 Question)

  • Q1. Why did you leave company

Interview Preparation Tips

Interview preparation tips for other job seekers - First cry is the best company and best opportunity this job seekers

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. About yourself Your experience
  • Q2. Your sales ability check

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are working then briefly introduce your work experience

FirstCry interview questions for designations

 Senior Customer Relationship Officer

 (1)

 Customer Relation Officer

 (1)

 Relationship Executive

 (1)

 Senior Customer Representative Officer

 (1)

 Senior Customer Service Executive

 (1)

 Finance & Accounts Officer

 (1)

 Store Manager

 (19)

 Sales Executive

 (7)

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed before Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Where are you working currently
  • Q3. What's your salary there
  • Q4. How many years of experience do you have

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get stress.Just do interview in a simple way.That's it.

I applied via Indeed and was interviewed in Sep 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

The HR sent me a Google forms and there was 7 questions with options.

3

ABM Called Round (1 Question)

  • Q1. What were your previous job roll? What were you did there?

Interview Preparation Tips

Topics to prepare for FirstCry Customer Relationship Officer interview:
  • Retail Sales
Interview preparation tips for other job seekers - Don't tension.It is very easy.But before the interview you should know about this Company.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me yourself.
  • Q2. Tell me about transport market.
2

Technical Round (2 Questions)

  • Q1. How you will sale products to the customer.
  • Q2. If customer don't interested what you will do?

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence and be prepared.
Interview experience
3
 Average
Difficulty level
 -
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Only says do you have in any sales experience
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about your self
3

HR Round (1 Question)

  • Q1. What about your self and what is minimum qualification and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - This job I already worked in this company so know how to work and it is good communication to understand how to work
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. In which company have you worked, and how many days of experience do you have in sales
3

Technical Round (2 Questions)

  • Q1. What is your last job
  • Q2. Your qualifications and your university name

Interview Preparation Tips

Interview preparation tips for other job seekers - In blackbuck company we got to learn a lot about transport and it is one of the fast growing companies in India.

FirstCry Interview FAQs

How many rounds are there in FirstCry Customer Relationship Officer interview?
FirstCry interview process usually has 2-3 rounds. The most common rounds in the FirstCry interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for FirstCry Customer Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FirstCry. The most common topics and skills that interviewers at FirstCry expect are Communication Skills, Counter Sales, Retail, Retail Sales and Sales Executive Activities.
What are the top questions asked in FirstCry Customer Relationship Officer interview?

Some of the top questions asked at the FirstCry Customer Relationship Officer interview -

  1. AUPT and AVPT , Business Developme...read more
  2. Your sales ability ch...read more

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People are getting interviews through

based on 5 FirstCry interviews
Company Website
Job Portal
40%
40%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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FirstCry Customer Relationship Officer Salary
based on 84 salaries
₹1.4 L/yr - ₹3.1 L/yr
34% less than the average Customer Relationship Officer Salary in India
View more details

FirstCry Customer Relationship Officer Reviews and Ratings

based on 31 reviews

3.7/5

Rating in categories

4.0

Skill development

3.4

Work-Life balance

3.7

Salary & Benefits

3.4

Job Security

3.4

Company culture

3.1

Promotions/Appraisal

3.3

Work Satisfaction

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