10+ FirstCry Customer Relationship Officer Interview Questions & Answers | Complete Prep Guide 2025

FirstCry Customer Relationship Officer Interview Experiences

9 interviews found

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 7 Feb 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one

(2 Questions)

Q1. Why r u want join

Ans.

I am passionate about building strong relationships with customers and helping them achieve their goals.

I have a strong background in customer service and enjoy interacting with people.
I believe in the importance of providing excellent customer support and going above and beyond to meet their needs.
I am excited about the opportunity to work in a role where I can make a positive impact on customer satisfaction and loyal

Answered by AI

Add your answer

Q2. How long u have experience in sales

Ans.

I have 5 years of experience in sales.

I have worked in sales for 5 years
I have experience in both B2B and B2C sales
I have consistently met and exceeded sales targets
I have experience in building and maintaining customer relationships

Answered by AI

Add your answer

Round 2 - Group Discussion

How to get complete your target,
How to manage it if walkings is down

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidently give them all answer don't be nervous

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 14 Dec 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Ans.

Experienced customer service professional with a strong background in building relationships and resolving issues.

Over 5 years of experience in customer service roles
Skilled in communication and problem-solving
Proven track record of improving customer satisfaction
Familiar with CRM systems and tools

Answered by AI

Add your answer

Q2. Aptitude test

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a good company for freshers too just go for this company

Customer Relationship Officer Interview Questions & Answers

Tushar Mondal

posted on 16 Apr 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

I applied via Company Website

Round 1 - HR

(2 Questions)

Q1. Tell me about your self ?

Add your answer

Q2. How many years experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 30 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. AUPT and AVPT , Business Development?

Add your answer

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 10 Feb 2025

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Feb 2024.

Round 1 - Sm

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. Can you describe the Key Performance Indicators (KPIs) that your store uses?

Ans.

Our store uses KPIs such as customer satisfaction score, average handling time, and conversion rate.

Customer satisfaction score measures how satisfied customers are with our service.
Average handling time tracks how long it takes for customer inquiries to be resolved.
Conversion rate indicates the percentage of customers who make a purchase after interacting with us.

Answered by AI

Add your answer

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 25 Aug 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. In which line did you work earlier

Ans. Earlier i work in Retail sector

Answered Anonymously

Add your answer

Round 3 - Aptitude Test

How did hande the customer

Round 4 - One-on-one

(1 Question)

Q1. Why did you leave company

Ans. I had to leave the company because of family issue.

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First cry is the best company and best opportunity this job seekers

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 13 Nov 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. About yourself Your experience

Add your answer

Q2. Your sales ability check

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are working then briefly introduce your work experience

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 13 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Indeed and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Where are you working currently

Add your answer

Q3. What's your salary there

Add your answer

Q4. How many years of experience do you have

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get stress.Just do interview in a simple way.That's it.

Customer Relationship Officer Interview Questions & Answers

Anonymous

posted on 21 Mar 2022

I applied via Indeed and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

The HR sent me a Google forms and there was 7 questions with options.

Round 3 - ABM Called

(1 Question)

Q1. What were your previous job roll? What were you did there?

Add your answer

Interview Preparation Tips

Topics to prepare for FirstCry Customer Relationship Officer interview:

Retail Sales

Interview preparation tips for other job seekers - Don't tension.It is very easy.But before the interview you should know about this Company.

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Anonymous

posted on 12 Oct 2020

I applied via Walk-in and was interviewed in Apr 2020. There were 7 interview rounds.

Interview Questionnaire

4 Questions

Q1. Last working experience

View 13 more answers

Q2. Last working profile

View 5 more answers

Q3. Last company responsibility

View 3 more answers

Q4. How to handle manpower

View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Always confidential or always thinking positive

FirstCry Interview FAQs

How many rounds are there in FirstCry Customer Relationship Officer interview?

FirstCry interview process usually has 1-2 rounds. The most common rounds in the FirstCry interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for FirstCry Customer Relationship Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FirstCry. The most common topics and skills that interviewers at FirstCry expect are Communication Skills, Counter Sales, Retail, Retail Sales and Sales Executive Activities.

What are the top questions asked in FirstCry Customer Relationship Officer interview?

Some of the top questions asked at the FirstCry Customer Relationship Officer interview -

Can you describe the Key Performance Indicators (KPIs) that your store us...read more
AUPT and AVPT , Business Developme...read more
Your sales ability ch...read more

How long is the FirstCry Customer Relationship Officer interview process?

The duration of FirstCry Customer Relationship Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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FirstCry Customer Relationship Officer Interview Questions and Answers

FirstCry Customer Relationship Officer Interview Experiences

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