Upload Button Icon Add office photos

Filter interviews by

Practo Product Support Specialist Interview Questions and Answers

Updated 11 Jan 2024

3 interviews found

Sort by: Popular

I applied via Indeed and was interviewed in Jan 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview, Join if you are looking for a temporary job ,no job security will hire during requirements and will say bye in middle suddenly.

Product Support Specialist Interview Questions

user image Subhankar Dey

posted on 11 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jul 2022.

2 Interview Rounds

1

Aptitude Test Round

Basic questions regarding past experiences, hobbies and goals

2

One-on-one Round (3 Questions)

  • Q1. Mock call on medicine delivery issue
  • Q2. Customer Handling Pitch
  • Q3. How to connect with clients

Interview Preparation Tips

Topics to prepare for Practo Product Support Specialist interview:
  • Customer Relationship
  • Advanced Excel
Interview preparation tips for other job seekers - One should know fluent English, customer handling over phone calls, Google/excel sheet experience, email etiquette, internet usage
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction about yourself
2

Behavioral Round (1 Question)

  • Q1. About company and previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please donot join this company and don't waste your carrier. Join other company and work

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me the qualities of a good customer support executive?
2

One-on-one Round (2 Questions)

  • Q1. What is women empowerment
  • Q2. Tell me something about your city
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
3

One-on-one Round (4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Briefing about company, roles and responsibility and personal interview a d salary expectation
  • Q2. Tell me about your yourself
  • Q3. What are your salary expectation
3

One-on-one Round (2 Questions)

  • Q1. More detail info about company
  • Q2. Personal as well as english proficiency
4

Behavioral Round (1 Question)

  • Q1. Formal Intro to team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction with the HR An old-age customer with full of hunger shouting how would you assist them?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing test
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Basic questions and some grammatical type questions are also there ....

3

HR Round (1 Question)

  • Q1. Why you need job ? What is your education qualification in college? Experience in this field

Interview Preparation Tips

Topics to prepare for Meesho Customer Support Associate interview:
  • Grammatical
Interview preparation tips for other job seekers - Please do hard work with some what of knowledge based on your education qualification?
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. 1.Basic questions related to sql
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (5 Questions)

  • Q1. Tell about your self?
  • Q2. How to sell any things to a customer?
  • Q3. I think sell is tree. Like small plants to grow and last position of grows is hard and strong. That's like sell. We are sell anything to anyone. First ofall we ...read more
  • Q4. Are you Fresher or Experienced?
  • Q5. Tell about you experienced that your knowledge ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete to be interview be confident and don't make nervous...

Practo Interview FAQs

How many rounds are there in Practo Product Support Specialist interview?
Practo interview process usually has 2-3 rounds. The most common rounds in the Practo interview process are HR, Behavioral and Resume Shortlist.
How to prepare for Practo Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Practo. The most common topics and skills that interviewers at Practo expect are Product Support, Customer Experience, Ticketing, customer support and Customer Satisfaction.
What are the top questions asked in Practo Product Support Specialist interview?

Some of the top questions asked at the Practo Product Support Specialist interview -

  1. How to connect with clie...read more
  2. Mock call on medicine delivery is...read more
  3. Write a mail on given conc...read more

Tell us how to improve this page.

People are getting interviews through

based on 3 Practo interviews
Referral
Job Portal
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Interview Questions from Similar Companies

Swiggy Interview Questions
3.8
 • 412 Interviews
BigBasket Interview Questions
3.9
 • 341 Interviews
Udaan Interview Questions
4.0
 • 333 Interviews
Meesho Interview Questions
3.7
 • 317 Interviews
CARS24 Interview Questions
3.6
 • 311 Interviews
Lenskart Interview Questions
3.2
 • 286 Interviews
NoBroker Interview Questions
3.2
 • 217 Interviews
Myntra Interview Questions
4.0
 • 204 Interviews
BlackBuck Interview Questions
3.8
 • 169 Interviews
Blinkit Interview Questions
3.7
 • 164 Interviews
View all
Practo Product Support Specialist Salary
based on 125 salaries
₹1 L/yr - ₹5 L/yr
52% less than the average Product Support Specialist Salary in India
View more details

Practo Product Support Specialist Reviews and Ratings

based on 26 reviews

3.5/5

Rating in categories

2.9

Skill development

3.3

Work-Life balance

2.7

Salary & Benefits

2.7

Job Security

3.2

Company culture

2.5

Promotions/Appraisal

2.9

Work Satisfaction

Explore 26 Reviews and Ratings
Business Development Manager
149 salaries
unlock blur

₹3 L/yr - ₹9.6 L/yr

Product Support Specialist
125 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Team Lead
63 salaries
unlock blur

₹4 L/yr - ₹14 L/yr

Software Engineer
58 salaries
unlock blur

₹6 L/yr - ₹18.6 L/yr

Territory Sales Manager
58 salaries
unlock blur

₹3.5 L/yr - ₹9.2 L/yr

Explore more salaries
Compare Practo with

Lybrate

3.5
Compare

Mfine

3.6
Compare

DocsApp

3.2
Compare

Portea Medical

4.3
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview