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Swiggy Customer Support Executive Interview Questions and Answers for Experienced

Updated 17 Nov 2023

Swiggy Customer Support Executive Interview Experiences for Experienced

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Round 2 - HR 

(1 Question)

  • Q1. Give you Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.

Customer Support Executive Interview Questions Asked at Other Companies for undefined

Q1. If customer is angry how can you make him understand
Q2. Customer satisfaction how can you provide.
Q3. 1.what is customer support?
Q4. What the different between debit card or credit card
Q5. How to handle irritated user/ customer?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

I was interviewed before Mar 2021.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last year experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service

I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strength is my mother. she tells me the same thing The sun has risen every day, never give up 

  • Answered Anonymously
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
  • Q6. What is your family background?
  • Q7. What are your salary expectations?
Round 3 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
  • Q4. What are your strengths and weaknesses?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. Share details of your previous job.
  • Q8. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ola food is. Good. Company ola

Sales Executive Interview Questions & Answers

Dunzo user image Bhuvnesh Khajuria

posted on 5 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell be about your self
  • Q2. Introduce about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and get the knowledge about the organization
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job hai app and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Me and my self and about my knowledge.
  • Q2. Me and my experience.
  • Q3. What will my salary in hand.
  • Q4. What will by my working time.
  • Q5. What will be my insensitive.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your 100% every day.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Typing Test 

(1 Question)

  • Q1. No question only typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(1 Question)

  • Q1. If nonvoice they willa sk to write email on paper
Round 3 - HR 

(1 Question)

  • Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Support Executive interview for experienced candidates?
Swiggy interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Swiggy interview process for experienced candidates are One-on-one Round, Aptitude Test and HR.
What are the top questions asked in Swiggy Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the Swiggy Customer Support Executive interview for experienced candidates -

  1. I am very confident . I am re...read more
  2. I am hard worki...read more
  3. I am good liste...read more

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Swiggy Customer Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more
Swiggy Customer Support Executive Salary
based on 94 salaries
₹1.5 L/yr - ₹4.5 L/yr
9% less than the average Customer Support Executive Salary in India
View more details

Swiggy Customer Support Executive Reviews and Ratings

based on 18 reviews

4.1/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.9

Salary

3.5

Job security

4.2

Company culture

3.3

Promotions

4.1

Work satisfaction

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