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Swiggy Customer Support Executive Interview Questions and Answers for Experienced

Updated 17 Nov 2023

Swiggy Customer Support Executive Interview Experiences for Experienced

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Round 2 - HR 

(1 Question)

  • Q1. Give you Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.

Customer Support Executive Interview Questions Asked at Other Companies for Experienced

Q1. If customer is angry how can you make him understand
Q2. Customer satisfaction how can you provide.
Q3. 1.what is customer support?
Q4. What the different between debit card or credit card
Q5. How to handle irritated user/ customer?

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
Round 3 - One-on-one 

(1 Question)

  • Q1. Your precious work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be sure about you previous exp

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
Round 3 - One-on-one 

(1 Question)

  • Q1. Your precious work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be sure about you previous exp

I applied via Naukri.com and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
  • Q2. What drives you to be in the field of Customer service & operations?
  • Q3. Why do you feel that you are the right choice for this job?
  • Q4. Communication is a crucial part of this job. How much you are comfortable with that.?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Work on the communication skills before the interview.
2. Answer with confidence.
3. Try to relate the answers with your real life situations.
4. Well groomed Look
5. Have a Positive Body language.

I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my last company experiences
  • Q2. About my family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. The first round was telephonic round, in which you have to give your introduction and then they will ask whether you know excel or not. Second round was video interview they asked from my resume from my i...
  • Q2. One question was how will you add new seller to Im.

Interview Preparation Tips

Interview preparation tips for other job seekers - difference between B2B and B2C company. They will ask questions from your interest and from the resume.Also learn basic of excels like vlookup, hlookup etc.

Interview Questionnaire 

1 Question

  • Q1. About my experience & activities & responsibilities.
  • Ans. I told my experience, & handling activities
  • Answered Anonymously

I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 
Round 4 - HR 

(1 Question)

  • Q1. Knowledge about hospital pharmacy related information

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive talk will help you 🙏
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2023, where I was asked the following questions.

  • Q1. Excel awareness
  • Q2. Statutory Compliances
  • Q3. Vendor management process

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Support Executive interview for experienced candidates?
Swiggy interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Swiggy interview process for experienced candidates are One-on-one Round, Aptitude Test and HR.
What are the top questions asked in Swiggy Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the Swiggy Customer Support Executive interview for experienced candidates -

  1. I am very confident . I am re...read more
  2. I am hard worki...read more
  3. I am good liste...read more

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Swiggy Customer Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more
Swiggy Customer Support Executive Salary
based on 95 salaries
₹1.5 L/yr - ₹4.5 L/yr
10% less than the average Customer Support Executive Salary in India
View more details

Swiggy Customer Support Executive Reviews and Ratings

based on 18 reviews

4.1/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.9

Salary

3.5

Job security

4.2

Company culture

3.3

Promotions

4.1

Work satisfaction

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