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PolicyBazaar Customer Care Executive Interview Questions and Answers for Freshers

Updated 29 Jan 2024

PolicyBazaar Customer Care Executive Interview Experiences for Freshers

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. What do you understand by Customer Service.
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated and Be confident, try to make eye contact with HR and the other team members. I said to make eye contact not to stare them.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1- Tell about yourself 2- why u want to do this sales job if u r fresher 3- why u left your previous organization 4 - your strength and weekness
Round 2 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't hesitate while speaking English and be active while sitting on chair

Customer Care Executive Interview Questions Asked at Other Companies for Fresher

Q1. Tell me about this product how will sell to the customer
Q2. How will you handle irrated customers?
asked in Amazon
Q3. What is customer service, how do we deal with customer service
asked in iEnergizer
Q4. Difference between inbound and outbound processes?
Q5. How much is the shipping to Canada ? Was to place the order at th ... read more

Customer Care Executive Jobs at PolicyBazaar

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients resulting in repeat business

    • Strong negotiation and communication skills

    • Proficient in CRM software such as Salesforce

  • Answered by AI

Interview Questionnaire 

2 Questions

  • Q1. Previous job experience
  • Q2. Spot selling

Interview Questionnaire 

3 Questions

  • Q1.  Why should we hire you?
  • Q2. Why you want to build your career in sales?
  • Q3. Where you see yourself in coming 5 years?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About justdial related
  • Q2. Telll me about justdial

Interview Preparation Tips

Interview preparation tips for other job seekers - Motivation the business about justdial
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - Aptitude Test 

About Mutual Industry

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job hai app and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Me and my self and about my knowledge.
  • Q2. Me and my experience.
  • Q3. What will my salary in hand.
  • Q4. What will by my working time.
  • Q5. What will be my insensitive.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your 100% every day.

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

I had thinked and answered the question question
I have passed in the mock test but in gd only I can't anwer suddenly that's the problem

Round 2 - One-on-one 

(1 Question)

  • Q1. Market about your pen
  • Ans. 

    Our pen is a sleek and stylish writing instrument that offers a smooth and comfortable writing experience.

    • The pen has a durable metal body with a glossy finish.

    • It features a retractable ballpoint tip that writes smoothly and consistently.

    • The pen comes in a variety of colors to suit any style or preference.

    • It is refillable, making it a sustainable and cost-effective choice.

    • The pen is perfect for everyday use, whether at

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to speak boldly that is the only thing we should follow

PolicyBazaar Interview FAQs

How many rounds are there in PolicyBazaar Customer Care Executive interview for freshers?
PolicyBazaar interview process for freshers usually has 2 rounds. The most common rounds in the PolicyBazaar interview process for freshers are HR and One-on-one Round.
How to prepare for PolicyBazaar Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PolicyBazaar. The most common topics and skills that interviewers at PolicyBazaar expect are Customer Service, Customer Handling, BPO, Domestic BPO and Inbound Calls.
What are the top questions asked in PolicyBazaar Customer Care Executive interview for freshers?

Some of the top questions asked at the PolicyBazaar Customer Care Executive interview for freshers -

  1. What do you understand by Customer Servi...read more
  2. How to handle a customer of he is angry on his insuranc...read more
  3. What is CCE, Customer Delight & Customer Servic...read more

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PolicyBazaar Customer Care Executive Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
Join PolicyBazaar Let's find you the Best Insurance
PolicyBazaar Customer Care Executive Salary
based on 62 salaries
₹2 L/yr - ₹4 L/yr
22% more than the average Customer Care Executive Salary in India
View more details

PolicyBazaar Customer Care Executive Reviews and Ratings

based on 21 reviews

3.6/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.6

Salary

3.7

Job security

3.4

Company culture

3.5

Promotions

3.3

Work satisfaction

Explore 21 Reviews and Ratings
Customer Care Executive - Blended

Gurgaon / Gurugram

0-4 Yrs

₹ 2.25-4 LPA

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