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Kserve Bpo Customer Service Manager Interview Questions and Answers for Experienced
Updated
29 May 2022
1 interview found
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I applied via Apna Jobs and was interviewed before May 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Normal question. Tell me about yourself. Previous job experience. Sell a product. To check ur communication. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - For freshers it's a good company if you go in a good process. There are many process in this company.
Interview questions from similar companies
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why should we recruit you Add Answer
- Q3. What is your strength Add Answer
- Q4. What is your weakness Add Answer
- Q5. Tell about your previous experience Add Answer
2
Assignment Round
Given 20 question and 1 hr time
3
Technical Round (3 Questions)
- Q1. Do you know about SAP View Answers (1)
- Q2. How would you rate yourself for excel Add Answer
- Q3. What is indexing in excel View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Sep 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (9 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why you want to do job Add Answer
- Q3. What experience do you have Add Answer
- Q4. Tell me about family Add Answer
- Q5. Which company you work Add Answer
- Q6. How to handle the customer View Answers (3)
- Q7. Tell me about you self Add Answer
- Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it Add Answer
- Q9. Walk to the office how much time it will be taken Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Hi it good
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self introduction Add Answer
2
One-on-one Round (1 Question)
- Q1. Product knowledge,customer handling skills and aptitude Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be courteous ,flexible and professional
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Ne confident and good communication skills Add Answer
- Q2. Tell about the previous company View Answers (1)
Interview experience
Poor
Difficulty level
Hard
Duration
2-4 weeks
Result
Not Selected
I applied via Internshala and was interviewed in Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Assignment Round
I had to do a assignment in which i had to make a video towards the explaining the company product
3
HR Round (4 Questions)
- Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer View Answers (1)
- Q2. Why did i choose this profession Add Answer
- Q3. Because bpo makes my communication skills better Add Answer
- Q4. Why do you choose bpo Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please be confident when you attended you interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Naukri.com and was interviewed before Nov 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How you celebrated your last birthday Add Answer
Senior Customer Service Executive Interview Questions
Vcare Call Center
Anonymous
posted on 24 Sep 2022
I applied via Naukri.com and was interviewed before Sep 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me something about yourself. Add Answer
- Q2. Why did you leave your last company? Add Answer
- Q3. What is your salary expectation? Add Answer
- Q4. Why should we hire you? Add Answer
- Q5. Tell me about your work profile in your last company. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be very confident and answer every question they ask from you in the decent manner.
These people not very professional so anyone can pass the interview.
These people not very professional so anyone can pass the interview.
Interview Questions
- Q1. 1)Basic information about my self
Add Answer
- Q2. 2)your most memorable day of your life
View Answers (1)
- Q3. 3)if you had to sell a phone how would you sell it
View Answers (1)
- Q4. 4)if you had to sell a watch how would you convince the customer
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Its really a good experience and a easy pass interview .
I applied via Referral and was interviewed before Apr 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. About my self why did want to join Add Answer
- Q2. Rates of speech and engliss speaking View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively
Kserve Bpo Interview FAQs
How many rounds are there in Kserve Bpo Customer Service Manager interview for experienced candidates?
Kserve Bpo interview process for experienced candidates usually has 2 rounds. The most common rounds in the Kserve Bpo interview process for experienced candidates are Resume Shortlist and HR.
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Kserve Bpo Customer Service Manager Reviews and Ratings
based on 1 review
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