Vcare Call Center Senior Customer Service Executive Interview Questions and Answers

Q1. Tell about your self
Ans. 
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of meeting and exceeding customer satisfaction goals
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Q2. Why u choose this line
Ans. 
I chose this line because I enjoy helping others and have a passion for providing excellent customer service.
• Passion for helping others

• Enjoy providing excellent customer service

• Opportunity to interact with diverse range of people
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Q1. ABOUT YOUR SELF
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Q2. What is your name
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Q3. Where are you from
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Q4. Your last company
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Q5. What is Your hobbies
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Q1. About u r self
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Q2. Why iam hire u
Ans. 
I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
• I have X years of experience in customer service roles

• I have a strong ability to communicate effectively with customers and resolve issues efficiently

• I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately
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Q1. Tell me about your self?
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Q2. Why we should hire your?
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Q3. Why you want to work in our company?
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Q1. How long you work in our company?
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Q2. Tell me about your self?
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Q1. Introduction tell about ur self
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Q2. What u do yesterday??
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Q3. Tell me ur hobbies
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Q1. Are you comfortable day and night shift
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Paragraph writing on any topic.

Q1. Typing test and check basis knowledge.
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Q1. Ne confident and good communication skills
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Q2. Tell about the previous company
Ans. 
I worked at XYZ Company, a leading telecommunications company.
• XYZ Company is known for its excellent customer service and innovative products.

• I was responsible for handling customer inquiries and resolving issues.

• I received positive feedback from customers for my prompt and efficient assistance.

• I also collaborated with other departments to ensure smooth operations and customer satisfaction.

• For example, I worked closely...read more
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Q1. Introduce yourself
Ans. You need to start with basic information about yourself Name, Age City Education Work experience Salary package Hike expections Be very confident on yourself and have a bold command on your language
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