Vcare Call Center Project Manager Interview Questions and Answers

Scenario based question, aptitude test, behavioural questions, profile related questions

Q1. How to run new Practical application What will be your way of Planning How will you manage Coordination
Ans. 
To run a new practical application, I would plan by identifying goals, creating a timeline, and allocating resources. Coordination would involve clear communication and regular check-ins.
• Identify goals and objectives for the practical application

• Create a timeline with specific milestones and deadlines

• Allocate resources, including personnel, budget, and equipment

• Establish clear communication channels and protocols

• Regula...read more
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Q2. How you will manage escalation and stakeholders
Ans. 
I will establish clear communication channels and protocols to manage escalation and stakeholders effectively.
• Identify potential issues and stakeholders involved

• Establish communication channels and protocols for escalation

• Regularly update stakeholders on project progress and any issues

• Address stakeholder concerns promptly and transparently

• Involve stakeholders in decision-making process when appropriate

• Maintain positive...read more
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