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I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.
To handle an angry guest, it is important to remain calm, listen actively, empathize, apologize, offer a solution, and follow up.
Remain calm and composed
Listen actively to understand their concerns
Empathize with the guest's feelings
Apologize sincerely for any inconvenience caused
Offer a solution or alternative to resolve the issue
Follow up with the guest to ensure their satisfaction
To suggest places for foreign guests, consider their interests, culture, and preferences. Provide a variety of options and offer personalized recommendations.
Ask about their interests and preferences
Consider their cultural background and offer relevant suggestions
Provide a variety of options such as historical sites, local attractions, and popular restaurants
Offer personalized recommendations based on their preferences
...
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
I have experience in MEP coordination for the ITC hotel project.
Coordinated with MEP contractors to ensure timely completion of work
Reviewed MEP drawings and identified clashes with other trades
Implemented solutions to resolve MEP coordination issues
Ensured compliance with project specifications and standards
MEP coordination involves ensuring that mechanical, electrical, and plumbing systems are properly integrated and functioning together.
MEP coordination is essential for ensuring that building systems work together seamlessly.
It involves collaboration between different trades to ensure that systems are properly integrated.
Examples of MEP coordination include ensuring that electrical wiring does not interfere with plumbin...
MEP coordination involves ensuring that all mechanical, electrical, and plumbing systems are properly integrated and functioning together.
MEP coordination is essential for ensuring the smooth operation of a building's systems.
It involves working closely with architects, engineers, and contractors to ensure that all systems are properly integrated.
Examples of MEP systems include HVAC, electrical power, lighting, plumbin...
I applied via Company Website
My family background is diverse and multicultural, with members from different countries and ethnicities.
My parents are from different countries, which has exposed me to different cultures and traditions.
I have relatives living in various parts of the world, allowing me to learn about different customs and languages.
My family values education and has always encouraged me to pursue my goals.
We often celebrate holidays a...
I applied via Campus Placement and was interviewed before Nov 2022. There were 2 interview rounds.
ITC Maratha has multiple restaurants offering a variety of cuisines.
Peshawri - Authentic North Indian cuisine
Dum Pukht - Traditional Awadhi cuisine
Pavilion - All-day dining with global cuisine
Pan Asian - Asian delicacies
Dakshin Coastal - South Indian specialties
Bombay High - Lounge bar with drinks and snacks
ITC Hotels interview questions for popular designations
I applied via Campus Placement and was interviewed before May 2023. There was 1 interview round.
There are many different types of grapes, each with unique flavors and characteristics.
Red grapes: Cabernet Sauvignon, Merlot, Pinot Noir
White grapes: Chardonnay, Sauvignon Blanc, Riesling
Seedless grapes: Thompson Seedless, Flame Seedless
Table grapes: Concord, Muscat
Wine grapes: Zinfandel, Syrah, Malbec
Get interview-ready with Top ITC Hotels Interview Questions
I applied via Indeed and was interviewed in Jul 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There was 1 interview round.
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The duration of ITC Hotels interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview experience
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Rating in categories
Guest Service Associate
247
salaries
| ₹0 L/yr - ₹0 L/yr |
Guest Relation Executive
87
salaries
| ₹0 L/yr - ₹0 L/yr |
Commis Chef
84
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
80
salaries
| ₹0 L/yr - ₹0 L/yr |
Front Office Associate
61
salaries
| ₹0 L/yr - ₹0 L/yr |
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