ITC Hotels Interview Questions, Process, and Tips

To handle an angry guest, it is important to remain calm, listen actively, empathize, apologize, offer a solution, and follow up.

• Remain calm and composed

• Listen actively to understand their concerns

• Empathize with the guest's feelings

• Apologize sincerely for any inconvenience caused

• Offer a solution or alternative to resolve the issue

• Follow up with the guest to ensure their satisfaction

To suggest places for foreign guests, consider their interests, culture, and preferences. Provide a variety of options and offer personalized recommendations.

• Ask about their interests and preferences

• Consider their cultural background and offer relevant suggestions

• Provide a variety of options such as historical sites, local attractions, and popular restaurants

• Offer personalized recommendations based on their preferences

• ...read more

I have experience in MEP coordination for the ITC hotel project.

• Coordinated with MEP contractors to ensure timely completion of work

• Reviewed MEP drawings and identified clashes with other trades

• Implemented solutions to resolve MEP coordination issues

• Ensured compliance with project specifications and standards

MEP coordination involves ensuring that mechanical, electrical, and plumbing systems are properly integrated and functioning together.

• MEP coordination is essential for ensuring that building systems work together seamlessly.

• It involves collaboration between different trades to ensure that systems are properly integrated.

• Examples of MEP coordination include ensuring that electrical wiring does not interfere with plumbin...read more

MEP coordination involves ensuring that all mechanical, electrical, and plumbing systems are properly integrated and functioning together.

• MEP coordination is essential for ensuring the smooth operation of a building's systems.

• It involves working closely with architects, engineers, and contractors to ensure that all systems are properly integrated.

• Examples of MEP systems include HVAC, electrical power, lighting, plumbin...read more

My family background is diverse and multicultural, with members from different countries and ethnicities.

• My parents are from different countries, which has exposed me to different cultures and traditions.

• I have relatives living in various parts of the world, allowing me to learn about different customs and languages.

• My family values education and has always encouraged me to pursue my goals.

• We often celebrate holidays a...read more

ITC Maratha has multiple restaurants offering a variety of cuisines.

• Peshawri - Authentic North Indian cuisine

• Dum Pukht - Traditional Awadhi cuisine

• Pavilion - All-day dining with global cuisine

• Pan Asian - Asian delicacies

• Dakshin Coastal - South Indian specialties

• Bombay High - Lounge bar with drinks and snacks