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Invensis Technologies Senior AR Caller Interview Questions and Answers for Experienced

Updated 9 May 2021

Invensis Technologies Senior AR Caller Interview Experiences for Experienced

1 interview found

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. Some questions will be common I can discuss here, ur background, work command,ur habits and etc...

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process will be normal with no tension

Interview questions from similar companies

Senior AR Caller Interview Questions & Answers

MiraMed Ajuba user image Enter Wide Angle (Mohammed Naveeth)

posted on 8 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous Company and Total Years of experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Denial Questions like what is Non covered charges?
  • Q2. Inconsistent PX and DX code

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and communicate clearly you will surely clear the interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. How you are doing SLA Management
  • Ans. 

    SLA management involves monitoring and ensuring compliance with service level agreements.

    • Define clear SLAs with stakeholders

    • Monitor performance metrics regularly

    • Identify and address any deviations from SLAs

    • Implement corrective actions to improve SLA compliance

    • Communicate with stakeholders to manage expectations

    • Use technology tools for tracking and reporting

    • Provide regular reports on SLA performance

  • Answered by AI
  • Q2. They are asking situational questions for capacity planner
  • Q3. About previous experience in bpo domain
  • Q4. How to calculate the quality
  • Ans. 

    Quality can be calculated by measuring the conformance to requirements and customer satisfaction.

    • Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.

    • Customer satisfaction surveys can provide insights into the quality of a product or service.

    • Defect rates, error rates, and rework rates can be used as indicators of quality.

    • Quality can also be assessed through fee...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction & Resume Walk Through.
Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Own your resume, experience and skills set
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

I have passed the given test

Round 2 - Technical 

(1 Question)

  • Q1. Client round and manager round was there and i have cleared these technical rounds
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. How toolls u work on previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How do you plan to reduce shrinkage in your team
  • Ans. 

    Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.

    • Implement stricter inventory controls to track products more accurately

    • Conduct regular audits to identify any discrepancies or potential areas of theft

    • Train team members on theft prevention techniques and the importance of reporting any suspicious behavior

    • Utilize surveillance cameras or other se...

  • Answered by AI
  • Q2. How will you motivate your Team
  • Q3. What is the formula for attrition and shrinkage
  • Ans. 

    Attrition and shrinkage are calculated separately using different formulas.

    • Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100

    • Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100

    • Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p

  • Answered by AI
  • Q4. How will you manage conflict

Interview Preparation Tips

Interview preparation tips for other job seekers - >Be confident and do not rush
>Listen carefully and leave a 3 sec gap before you answer
>Never say your nervous say that you are excited
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why are looking job in this field

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. ICD, CPT, EM and I&I guidelines
  • Q2. Coding scenarios discussed
  • Q3. Coding guidelines related to COVID, updated codeset on ICD-10 codes.
  • Q4. AMA & AAPC type of coding will be discussed.
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion, working type.

Interview Preparation Tips

Topics to prepare for Lapiz Digital Services Team Lead Operations interview:
  • Anatomy
  • Physiology
  • COVID coding guidelines
  • I&I coding guidelines
Interview preparation tips for other job seekers - You can approach if no commitments in our life. All saturdays you should willing to work. Don't get absconded.

Interview Questionnaire 

1 Question

  • Q1. How do manage the shrinkage
  • Ans. 

    Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.

    • Implementing strict inventory control measures to prevent theft and loss

    • Conducting regular audits to identify and address any discrepancies

    • Training employees on the importance of shrinkage management

    • Using technology such as CCTV cameras and electronic article surveillance (EAS) systems

    • Analyzing data to identify p...

  • Answered by AI

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Invensis Technologies Senior AR Caller Salary
based on 4 salaries
₹2 L/yr - ₹4.5 L/yr
35% less than the average Senior AR Caller Salary in India
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2.0/5

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