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IntouchCX Senior Technical Associate Interview Questions and Answers

Updated 15 Jan 2025

IntouchCX Senior Technical Associate Interview Experiences

1 interview found

Senior Technical Associate Interview Questions & Answers

user image Anonymous

posted on 15 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide some information about yourself?
  • Ans. 

    I am a highly experienced technical professional with a strong background in software development and project management.

    • Over 10 years of experience in software development

    • Proficient in multiple programming languages such as Java, Python, and C++

    • Managed cross-functional teams to successfully deliver projects on time and within budget

    • Strong problem-solving skills and ability to adapt to new technologies quickly

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. How soon you can join us? About yourself?
  • Ans. 

    I can join within 2 weeks. I have 5 years of experience in technical roles.

    • I can join within 2 weeks

    • 5 years of experience in technical roles

    • Available for immediate start

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The company is not good for long career if you want to be stable and survive. I wouldn't recommend anyone to join

Senior Technical Associate Jobs at IntouchCX

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

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Interview preparation tips for other job seekers - It's an good & learning experience

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Teleperformance user image Anonymous

posted on 21 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About your previous job role
    • Add your answer
  • Q2. How many agents under you
  • Ans. 

    The number of agents under me varies depending on the project and team size.

    • The number of agents can range from a few to several dozen.

    • It also depends on the level of responsibility and complexity of the project.

    • For example, in my previous project, I had 12 agents under me, while in another project, I had 25.

    • I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat

    • Answered by AI
    Add your answer
  • Q3. Are you able work in all shifts
    • Add your answer
  • Q4. Are you able to relocate in allover india
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best experience for the and working from may 2020...

Team Lead Interview Questions & Answers

Teleperformance user image Anonymous

posted on 3 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What changes could you bring in the company in next 2 years ?
    • Add your answer
  • Q2. Write "SOMETHING" on the board
  • Ans. 

    The candidate should write the word 'SOMETHING' on the board.

    • The candidate should use a marker or chalk to write the word

    • The word should be written clearly and legibly

    • The candidate should ensure proper spacing and alignment

    • Answered by AI
    View 1 more answer
  • Q3. Why did you choose to wear this combination ?
    • Add your answer
  • Q4. How would you manage if you're paid in % according to the business and not in fixed salary?
    • Add your answer
  • Q5. What is success to you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important things is how honest the candidate is. He she should not agree on all the terms presented to him.
And should ne confident with a smile on and a positive gesture.

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Conneqt Business Solutions user image Anonymous

posted on 7 Oct 2020

Interview Questionnaire 

2 Questions

  • Q1. Why do what to change job & how you will servive as you working background is not similar
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  • Q2. 1 condition : what if any costomer is denying to pay, what I will do
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Interview Preparation Tips

Interview preparation tips for other job seekers - Answer all questions being cald and true, don't try to manipulate, say "don't know" frankly if u don't know anything

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Conneqt Business Solutions user image Anonymous

posted on 28 May 2021

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to manage your team
    • Add your answer
  • Q2. How to control shrinkage and attrition and SLA
  • Ans. 

    To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.

    • Implement regular training programs to improve employee skills and knowledge

    • Offer incentives and rewards for meeting SLA targets and reducing shrinkage

    • Improve communication and feedback channels to increase employee engagement

    • Analyze and improve processes to reduce errors and delays

    • Provide opportuniti...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's 3 rounds of interview

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WNS user image Anonymous

posted on 20 May 2022

I applied via Newspaper Ad and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It depends on for which process have requirement of people. It could be Shipping and Logistics related and or health care department related and finance & account as well.

Round 3 - HR 

(1 Question)

  • Q1. General information and behavioral questions. They check how long you want to do job with company and sustainability in the job.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. This is final round with process Management and may be hard if you didn't prepare.
    • Add your answer

Interview Preparation Tips

Topics to prepare for WNS Team Lead interview:
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Interview preparation tips for other job seekers - Please keep well prepared yourself before interview. Search results from Google about company details. Show up your long availability in this position.

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WNS user image Anonymous

posted on 11 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Operation round, which knowledge about our domain
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Let them speak up, don't interrupt while interview panel

Senior Consultant Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 30 May 2022

I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is automation and what are the tool you have done?
  • Ans. 

    Automation is the use of technology to perform tasks without human intervention. I have experience with tools such as Selenium and Jenkins.

    • Automation involves using software to perform repetitive tasks

    • Tools such as Selenium and Jenkins can be used for automation

    • Automation can improve efficiency and reduce errors in processes

    • Answered by AI
    Add your answer
  • Q2. How to calculate ROI for an automation?
  • Ans. 

    ROI for automation can be calculated by comparing the cost savings and productivity gains with the initial investment.

    • Identify the initial investment cost for automation

    • Calculate the cost savings achieved through automation

    • Calculate the productivity gains achieved through automation

    • Compare the cost savings and productivity gains with the initial investment cost

    • ROI = (Cost savings + Productivity gains) / Initial investm

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have experience in AI/ML/Chatbot solution
  • Ans. 

    Yes, I have experience in AI/ML/Chatbot solutions.

    • Developed chatbot solution for customer service in previous role

    • Implemented machine learning algorithms for predictive analytics

    • Worked on natural language processing for voice assistant application

    • Answered by AI
    Add your answer
  • Q2. Are you from IIT/IIM?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic automation query. Easy to respond.

Team Lead Interview Questions & Answers

WNS user image Anonymous

posted on 8 Jul 2022

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic screening questions related to job function and responsibilities.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. AML, KYC, compliance, regulatory, sanctions, Transaction monitoring. How risk is assessed and what factors change it?
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions, leaves, project related info, onboarding assistance.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your resume and job discriptions. Managers will mostly focus on skill set and attitude to learn.
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Technical Associate interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are HR and One-on-one Round.
How to prepare for IntouchCX Senior Technical Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are SQL, Troubleshooting, Cloud Computing, Confluence and JIRA.

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IntouchCX Senior Technical Associate Salary
based on 12 salaries
₹3.6 L/yr - ₹10.5 L/yr
At par with the average Senior Technical Associate Salary in India
View more details

IntouchCX Senior Technical Associate Reviews and Ratings

based on 4 reviews

1.8/5

Rating in categories

1.1

Skill development

1.9

Work-life balance

2.6

Salary

1.9

Job security

1.4

Company culture

1.4

Promotions

1.5

Work satisfaction

Explore 4 Reviews and Ratings
Senior Technical Associate Jobs at IntouchCX
Senior Technical Associate

Hyderabad / Secunderabad

3-4 Yrs

₹ 8.2-8.2 LPA

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