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Infosys BPM Team Lead Operations Interview Questions and Answers for Experienced

Updated 6 Apr 2024

Infosys BPM Team Lead Operations Interview Experiences for Experienced

3 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. HR had asked to introduce About yourself , and the job experience you have.
  • Q2. Discussion on the expected Salary package
Round 2 - Aptitude Test 

All questions were releted to General Knowledge and kind mix of Accounts.

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle non working people within the team
  • Ans. 

    Address non-working team members by setting clear expectations, providing support, offering feedback, and taking appropriate disciplinary action if necessary.

    • Communicate openly and honestly with the non-working team member to understand any underlying issues or challenges they may be facing.

    • Set clear performance expectations and goals for the team member, and provide regular feedback on their progress.

    • Offer support and...

  • Answered by AI

Team Lead Operations Interview Questions Asked at Other Companies for Experienced

asked in iEnergizer
Q1. How do you calculate shrinkage and attrition ?
asked in Delhivery
Q2. What was thr volume of shipment handled per day in previous desig ... read more
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition

I applied via LinkedIn and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. All the questions were on SCM and how the SCM can be handed.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be confident.
2.Don't hesitate to ask the relevant questions back to recruiters.

Team Lead Operations Jobs at Infosys BPM

View all

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self why we hire you what r your hobbies
  • Q2. How you manage your rotational shifts
  • Q3. Tell me about your before experiences

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead Operations interview:
  • Introduction basic know ledge ab
Interview preparation tips for other job seekers - Be confident till you compleated your interview give true detail about your self express your self that much you able to do things in a specific manner

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Amcat test is now mandatory to pass.

Round 3 - Technical 

(2 Questions)

  • Q1. General technical questions and basics of peoples management
  • Q2. General questions on written and verbal communications.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and focus fist on Amcat test. Company is nice to work for.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Easy and comfortable test

Round 2 - HR 

(2 Questions)

  • Q1. Self intro given
  • Q2. Nothing only self intro they asked
Round 3 - Group Discussion 

Discussion about salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstsource is the good company for experience people
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Over all relevant experiences and salary details and notice period
Round 2 - One-on-one 

(1 Question)

  • Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Question framed on Maths And Health Insurance. Regarding Proc codes

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction yourself then about education background
  • Q2. About your experience on your LOB and Value added Certificate courses and projects

Interview Preparation Tips

Interview preparation tips for other job seekers - Before applying go to company website and check about company's profile and go through Job Description shared through mail for your reference and work on those slides then coming to experience let you know what have you learnt from previous company and worked on any projects please include those for eye catching

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Team Lead Operations interview for experienced candidates?
Infosys BPM interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Infosys BPM interview process for experienced candidates are Resume Shortlist, One-on-one Round and HR.
How to prepare for Infosys BPM Team Lead Operations interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are CSAT, Team Leading, BPO Operations Management, Business Process Management and Customer Service.
What are the top questions asked in Infosys BPM Team Lead Operations interview for experienced candidates?

Some of the top questions asked at the Infosys BPM Team Lead Operations interview for experienced candidates -

  1. How to handle non working people within the t...read more
  2. All the questions were on SCM and how the SCM can be hand...read more

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Infosys BPM Team Lead Operations Interview Process for Experienced

based on 2 interviews

Interview experience

5
  
Excellent
View more
Infosys BPM Team Lead Operations Salary
based on 275 salaries
₹3.5 L/yr - ₹9 L/yr
8% more than the average Team Lead Operations Salary in India
View more details

Infosys BPM Team Lead Operations Reviews and Ratings

based on 54 reviews

3.4/5

Rating in categories

4.1

Skill development

3.7

Work-life balance

2.2

Salary

4.3

Job security

3.7

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 54 Reviews and Ratings
Team Lead Operation- Customer Service (E-com)

Bangalore / Bengaluru

6-11 Yrs

₹ 4-9 LPA

Team Lead - Operations, Quality & Training

Bangalore / Bengaluru

3-8 Yrs

₹ 4-6 LPA

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