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IGT Solutions Lead WFM Interview Questions and Answers for Experienced
IGT Solutions Lead WFM Interview Experiences for Experienced
2 interviews found
(2 Questions)
- Q1. What is Service Level?
- Ans.
Service Level is a metric used to measure the percentage of calls answered within a specific time frame.
Service Level is typically expressed as a percentage, such as 80% of calls answered within 20 seconds.
It is an important metric for call centers to ensure customer satisfaction and efficiency.
Service Level goals can vary depending on the industry and type of service being provided.
- Q2. What is attrition and Shrinkage?
- Ans.
Attrition is the rate at which employees leave a company, while shrinkage is the amount of time that employees are paid for but not actively working.
Attrition refers to the turnover rate of employees in a company.
Shrinkage includes time spent on breaks, meetings, training, and other non-productive activities.
Attrition can be calculated by dividing the number of employees who left by the average number of employees.
Shri...
I applied via Approached by Company
(1 Question)
- Q1. Introduction with
(1 Question)
- Q1. IEX Nice with Excel Test
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1 Question
- Q1. Questions on data structures
Software Engineer Interview Questions & Answers
Virtusa Consulting Services
Anonymous
posted on 6 Jan 2021
I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Angular user defined logics and its reflection in browser, javascript consoles . Basics of java platforms jvm, java collections, SQL keys, joins, logics of data structures.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Data warehousing concepts , ETL optimization techniques , Query optimization techniques , complex joins approach
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. All related windows admin
Interview Preparation Tips
I appeared for an interview in Jun 2016.
Interview Questionnaire
3 Questions
- Q1. General hr questions
- Q2. About technology used earlier
- Q3. Included work profile and negotiations
Interview Preparation Tips
Experience: This round they want to know about why do you want to leave your job?
current ctc
expected ctc
how many experience do you have on particular technology?
Tips: this round is simple you have to tell all the details of your profile and if they want this profile candidate they shortlisted you..
they want positive response, so be positive.
I appeared for an interview in Mar 2017.
Interview Preparation Tips
Experience: Resume got shortlisted
Round: Technical Interview
Experience: The interviewer grilled on murex technical questions
Round: HR Interview
Experience: Personality tests
I applied via Naukri.com and was interviewed in Dec 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops, linq, class design, design pattern experience, dependency injection, multithreading, usercontrols,
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Team Lead Operations Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
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IGT Solutions Lead WFM Interview Process for Experienced
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IGT Solutions Lead WFM Reviews and Ratings
based on 8 reviews
Rating in categories
|
Process Associate
3.7k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
525
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
334
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
268
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
219
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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