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IGT Solutions Interview Questions, Process, and Tips for Freshers

Updated 27 Mar 2025

Top IGT Solutions Interview Questions and Answers for Freshers

View all 20 questions

IGT Solutions Interview Experiences for Freshers

Popular Designations

41 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented individual with a strong background in data analysis and process improvement.

    • I have a Bachelor's degree in Business Administration with a focus on operations management.

    • I have experience working as a data analyst, where I improved efficiency by streamlining processes.

    • I am proficient in Excel, SQL, and data visualization tools like Tableau.

    • I am a quick learner and enjoy taking on new challenges.

  • Answered by AI
  • Q2. Which is the most memorable day in your life?
  • Ans. 

    The day I graduated from college

    • Feeling of accomplishment after years of hard work

    • Celebrating with friends and family

    • Reflecting on the journey and looking forward to the future

  • Answered by AI
Round 2 - Versant 

(1 Question)

  • Q1. Voice based question through a software
Round 3 - Technical 

(4 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented individual with a background in data analysis and strong problem-solving skills.

    • Graduated with a degree in Business Administration

    • Worked as a data analyst for XYZ Company

    • Proficient in Excel and data visualization tools

    • Strong analytical and problem-solving skills

    • Excellent attention to detail

  • Answered by AI
  • Q2. How was your last birthday?
  • Ans. 

    My last birthday was spent with close friends and family, enjoying a delicious meal and exchanging thoughtful gifts.

    • Celebrated with close friends and family

    • Enjoyed a delicious meal

    • Exchanged thoughtful gifts

  • Answered by AI
  • Q3. Are you comfortable with night shifts? Have you discussed this in your family?
  • Ans. 

    Yes, I am comfortable with night shifts and have discussed it with my family.

    • I am comfortable working night shifts as I have done so in previous roles.

    • I have discussed the possibility of working night shifts with my family and they are supportive.

    • I understand the importance of maintaining a healthy work-life balance even with night shifts.

  • Answered by AI
  • Q4. How was your day today? What did you observe throughout the day?
  • Ans. 

    My day was busy but productive. I observed a lot of teamwork and collaboration among colleagues.

    • Started the day with a team meeting to discuss goals and priorities

    • Worked on various tasks with different team members throughout the day

    • Witnessed effective communication and problem-solving skills in action

    • Noticed a positive and supportive work environment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Well, preparing for an interview is not so easy because we do not have any idea of the questions we will be asked. Still, I would suggest that you research about the company first like, location, expertise or skills required if you're not a fresher. And if you're a fresher all you can do is practice some important questions that improves your communication and confidence.

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (22)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What does customer service entail?
  • Ans. 

    Customer service entails providing assistance and support to customers before, during, and after a purchase.

    • Listening to customer needs and concerns

    • Resolving issues and complaints in a timely manner

    • Providing product information and guidance

    • Building relationships with customers to ensure satisfaction

    • Offering personalized service to enhance customer experience

  • Answered by AI
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would say that anyone looking to work with IGT has a great opportunity to enhance their skills, build confidence, and achieve professional growth.

Top IGT Solutions Customer Service Executive Interview Questions and Answers

Q1. What is BPO? Tell me about social media ?
View answer (7)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is inheritance
  • Ans. 

    Inheritance is a concept in object-oriented programming where a class can inherit attributes and methods from another class.

    • Allows for code reusability by creating a new class based on an existing class

    • Derived class (subclass) inherits properties and behaviors from a base class (superclass)

    • Can have multiple levels of inheritance, creating a hierarchy of classes

    • Example: Animal class can be a base class with Dog and Cat

  • Answered by AI
  • Q2. What is polymorphism
  • Ans. 

    Polymorphism is the ability of a function or method to behave differently based on the object it is acting upon.

    • Polymorphism allows objects of different classes to be treated as objects of a common superclass.

    • It enables a single interface to be used for different data types or classes.

    • Examples include method overloading and method overriding in object-oriented programming.

  • Answered by AI
  • Q3. Write a code for string reverse
  • Ans. 

    Code to reverse a string using array of characters

    • Iterate through half of the string and swap characters from start and end

    • Use a temporary variable to store the character being swapped

    • Handle edge cases like empty string or single character string

  • Answered by AI

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (223)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. What is your motivation for working in this industry?
  • Q2. Can you introduce yourself?
  • Q3. What was your experience at your previous company?
  • Q4. What are your salary expectations?

Top IGT Solutions Customer Service Associate Interview Questions and Answers

Q1. 1. Why is customer service important for any company??
View answer (10)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

IGT Solutions interview questions for popular designations

 Process Associate

 (54)

 Customer Service Executive

 (15)

 Customer Service Associate

 (12)

 Customer Care Executive

 (8)

 Customer Support Executive

 (6)

 Trainee Process Associate

 (4)

 Process Associate Level 1

 (4)

 Team Lead

 (4)

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you know about bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer support, IT services, or accounting.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be onshore, nearshore, or o...

  • Answered by AI
  • Q2. Tell me about your self
Round 2 - Typing Test 

(1 Question)

  • Q1. Write an email to the senior appreciating one of the co worker
  • Ans. 

    Email to senior appreciating a co-worker

    • Start by addressing the senior with respect and gratitude

    • Mention specific qualities or actions of the co-worker that you appreciate

    • Share how the co-worker's actions have positively impacted the team or work environment

    • Express your gratitude for having such a supportive co-worker

    • Close the email with a sincere thank you and appreciation

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about yourself

Email Customer Support Executive Interview Questions asked at other Companies

Q1. Write an email to the senior appreciating one of the co worker
View answer (1)

Get interview-ready with Top IGT Solutions Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About self and ur preferences
Round 2 - Aptitude Test 

Normal maths,reasoning,english

Top IGT Solutions Customer Service Associate Interview Questions and Answers

Q1. 1. Why is customer service important for any company??
View answer (10)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Jobs at IGT Solutions

View all

Process Associate Interview Questions & Answers

user image rohan bhadavankar

posted on 4 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is your education and family background
  • Ans. 

    I have a Bachelor's degree in Business Administration and come from a supportive family background.

    • Bachelor's degree in Business Administration

    • Supportive family background

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (22)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce your self?
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a passion for helping customers and resolving their issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and providing solutions

    • I have a strong ability to communicate effectively and empathize with customers

    • I am proficient in using CRM systems and other customer service tools

    • I have receive...

  • Answered by AI
Round 2 - Aptitude Test 

That was moderate level.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR Tanya mam is Really good. If you Go to interview then reference Tanya mam that would help u to take job in this company very easily. Mam behaviour is so much good. My experience is so good.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

Ticketing Executive Interview Questions & Answers

user image Masthan samiullah

posted on 28 Jul 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Coding Test 

Logical reasoning test , python decorator,oops concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Ticketing Executive Interview Questions asked at other Companies

Q1. Which is the airport that opened up in Maharashtra recently
View answer (2)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Overall feedback
Round 2 - One-on-one 

(1 Question)

  • Q1. Amadeus commands

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview they are talking and their expectations is not matching the salary, not good for domestic and back office process , to much restrictions Even in back office, salary is low

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (22)

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions interview for freshers?
IGT Solutions interview process for freshers usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process for freshers are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, voice process, customer care and bpo.
What are the top questions asked in IGT Solutions interview for freshers?

Some of the top questions asked at the IGT Solutions interview for freshers -

  1. Why IGT Travel proce...read more
  2. What is BPO? Why B...read more
  3. what do you understand by customer satisfaction.? what are the types of GDS? Wh...read more
How long is the IGT Solutions interview process?

The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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IGT Solutions Interview Process for Freshers

based on 27 interviews

Interview experience

4.1
  
Good
View more

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IGT Solutions Reviews and Ratings

based on 2.8k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.1

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 2.8k Reviews and Ratings
Manager Risk & Compliance

Gurgaon / Gurugram

9-14 Yrs

Not Disclosed

Team Leader - Operations || Pune

Pune

5-6 Yrs

₹ 2.75-4.5 LPA

Process Trainer

Bhopal

1-6 Yrs

Not Disclosed

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