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IGT Solutions Interview Questions, Process, and Tips for Experienced
Top IGT Solutions Interview Questions and Answers for Experienced
- Q1. How will you handle irate customerasked in Process Associate interview
- Q2. What is BPO? Tell me about social media ?asked in Customer Service Executive interview
- Q3. How to manage Stakeholder Conflicts, What are user stories and use casesasked in Senior Business Consultant interview
IGT Solutions Interview Experiences for Experienced
92 interviews found
Anonymous
I applied via Approached by Company
(1 Question)
- Q1. Introduction with
(1 Question)
- Q1. IEX Nice with Excel Test
Interview Preparation Tips
Lead WFM Interview Questions asked at other Companies
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.
Interview Questionnaire
6 Questions
- Q1. PARETO
- Q2. What is Root cause analysis, FMEA, CTQ, 7QC tools, SIPOC, COPIS?
- Ans.
Root cause analysis, FMEA, CTQ, 7QC tools, SIPOC, COPIS are quality tools used to identify and solve problems.
Root cause analysis is a problem-solving technique used to identify the underlying cause of a problem.
FMEA (Failure Mode and Effects Analysis) is a proactive approach to identify and mitigate potential failures in a process or product.
CTQ (Critical to Quality) is a tool used to identify the critical parameters ...
- Q3. How to handle a team that has tenured employees?
- Q4. How to handle employees who has will issues?
- Ans.
Address the root cause of the will issues and provide support and resources to help employees overcome them.
Have a conversation with the employee to understand the underlying cause of their lack of will
Provide resources such as counseling or training to help employees overcome personal or professional challenges
Set clear expectations and goals for the employee and provide regular feedback and support
Recognize and rewar...
- Q5. About the previous organisations experience
- Q6. KRAs last organization
Interview Preparation Tips
Quality Lead Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Its your introduction first
- Q2. Any topic which conveys your communication skill
- Ans. Try to being original. Whatever coming in your mind just say it calmly without increasing your rate of speech. Which will give you more tine to prepare to think the next part.
- Q3. Any topic like social media, your most memorable day, how did you spent your last day..
(2 Questions)
- Q1. About past experience
- Q2. Roles and responsibility. Your strength and weakness, why we should hire you.
Customer Care Executive Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. What is bpo?
- Ans.
BPO stands for Business Process Outsourcing.
It involves contracting out specific business processes to a third-party service provider.
Common BPO services include customer service, technical support, and back-office operations.
BPO is often used by companies to reduce costs and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. Why you want to join bpo?
- Q3. What's your goal in life?
- Q4. What is your strength?
- Q5. Can you relocate if you are out of our company's radius?
- Q6. They gives one topic to check our communication skills
- Q7. They ask how much salary expecting you have?
Interview Preparation Tips
Top IGT Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
IGT Solutions interview questions for popular designations
I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is famous places in your home Town.
Interview Preparation Tips
Get interview-ready with Top IGT Solutions Interview Questions
Interview Questionnaire
5 Questions
- Q1. Introduction about ourselves
- Q2. Hobbies
- Q3. What is BPO field
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.
BPO is a cost-saving strategy for businesses.
It allows companies to focus on their core competencies.
BPO services include customer support, technical support, data entry, and more.
India is a popular destination for BPO services due to its large English-speaking workforce.
BPO industry is expected t...
- Q4. What is E-commerce
- Ans.
E-commerce refers to buying and selling of goods and services online.
E-commerce allows customers to shop from anywhere at any time.
It eliminates the need for physical stores and reduces overhead costs.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers.
- Q5. What is social media
- Ans.
Social media refers to online platforms and tools that allow people to create, share, and exchange information and content.
Social media includes platforms like Facebook, Twitter, Instagram, and LinkedIn.
It allows users to connect with others, share information, and engage in discussions.
Social media can be used for personal or professional purposes, and has become an important tool for businesses to reach and engage wi...
Top IGT Solutions Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Jobs at IGT Solutions
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. You you want to switch?
- Q2. Take me trough one of your Six Sigma projects?
- Q3. What are components you see in the session screen of chi-square test besides the p-value?
- Ans.
Components in chi-square test session screen besides p-value
Degrees of freedom
Chi-square statistic value
Expected frequencies
Observed frequencies
Test of independence or goodness of fit
Significance level
Confidence interval
- Q4. Difference between a control and run chart?
- Ans.
A control chart is used to monitor a process over time, while a run chart is used to display data over time.
Control charts are used to identify and reduce variation in a process.
Run charts are used to track trends and patterns in data over time.
Control charts have upper and lower control limits, while run charts do not.
Control charts are used to determine if a process is in control or out of control, while run charts a...
Interview Preparation Tips
Quality Black Belt Manager Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. About your career prospects
Random questions of any topic
Interview Preparation Tips
- Communication Skills
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your self.
(1 Question)
- Q1. Releavent experience and job profile work
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. As per related my work
Interview Preparation Tips
Software Engineer Interview Questions asked at other Companies
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Team Lead Operations Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
- Show more
Interview Questions for Popular Designations
- Process Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Team Lead Interview Questions
- Process Associate Level 1 Interview Questions
- Trainee Process Associate Interview Questions
- Show more
IGT Solutions Interview Process for Experienced
based on 46 interviews
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IGT Solutions Reviews and Ratings
based on 2.8k reviews
Rating in categories
|
Process Associate
3.7k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
525
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
334
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
268
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
219
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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