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based on 23.1k Reviews

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iEnergizer Senior Customer Service Representative Interview Questions and Answers

Updated 17 Aug 2022

iEnergizer Senior Customer Service Representative Interview Experiences

1 interview found

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 17 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where do you expect to see yourself here at the company in the next 5 years
    • Add your answer
  • Q2. How can you help the company grow
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you’re looking for a job, I would highly recommend going there and giving a shot.
Good communication skills are what they looking for.

What people are saying about iEnergizer

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a quality analyst
1w
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Customer Care Executive Interview Questions & Answers

HGS user image Anonymous

posted on 29 Aug 2020

Interview Questionnaire 

3 Questions

  • Q1. Tell something about yourself?
    • Add your answer
  • Q2. Your achievements that is relavent with the job role.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. that's it

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 11 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why i should give this job
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. First question will be your self introduction Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Grate place to work

Good culture


But the thing no hikes in salary

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my previous experience and other basic questions like how will i handle a tense situation with a customer.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

1 Question

  • Q1. About yourself, about your experience, continously speak on random topic given by hr, 3 rounds conducted
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 16 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Self intro with confident fluent language
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Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 19 Dec 2020

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Will always check discipline patience attitude
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive straight forward answers genuinely whether will company hire you are not say what you know about particular thing whether it comes to education are general knowledge

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

Senior Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 6 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Useless questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They only done no English Just have to go and take offer letter worst experience

Senior Customer Service Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 10 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. I told them about myself very shortly as they had my resume
    • Answered Anonymously
    Add your answer
  • Q2. They had given me a topic any topic
  • Ans. I choose a topic quarantine what i did on those days
    • Answered Anonymously
    Add your answer
  • Q3. Final round was a operation round as they ask the same question
  • Ans. I answered the management very nicely and then i got selected
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I like the process knowldage of this company
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Senior Customer Service Representative interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are Resume Shortlist and One-on-one Round.

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iEnergizer Senior Customer Service Representative Salary
based on 57 salaries
₹2.4 L/yr - ₹6 L/yr
17% more than the average Senior Customer Service Representative Salary in India
View more details

iEnergizer Senior Customer Service Representative Reviews and Ratings

based on 14 reviews

3.3/5

Rating in categories

2.9

Skill development

3.1

Work-life balance

3.6

Salary

3.7

Job security

3.3

Company culture

2.8

Promotions

3.0

Work satisfaction

Explore 14 Reviews and Ratings
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