iEnergizer Senior Customer Service Representative Interview Questions and Answers

Q1. Self introduction
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Q2. Self introduction with manager
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Q1. Can you provide a self-introduction?
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25 question and answer

Q1. Tell us something about yourself
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Q1. Will give anyone topic to speak
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Q1. What do you know about customer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is all about meeting the needs and expectations of customers.

• It involves actively listening to customers, addressing their concerns, and finding solutions to their problems.

• Providing timely and accurate information, being courteous and empathetic, and going above and beyond to ensure customer sa...read more
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Q2. Why do you wanna work here
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Q1. Troubleshooting process
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Q2. Why should we hire you
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Q1. They'll basically check ur vocabulary and grammar
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Q2. Introduce yourself & childhood memories
Ans. 
I am a dedicated Senior Customer Service Representative with a passion for helping customers. My childhood memories include playing outside with friends and family vacations.
• Grew up in a close-knit family

• Enjoyed playing outside with friends

• Fond memories of family vacations

• Developed strong communication skills from interacting with others
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Q1. Self introduction
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Q2. Self introduction with manager
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Q1. Tell me about yourself
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Q2. What is your strength
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