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iEnergizer Senior Customer Service Representative Reviews

Updated 18 Jun, 2024

Overall Rating

3.3/5

based on 14 reviews

Rating distribution

5

6 (42.9%)

4

0 (0%)

3

1 (7.1%)

2

2 (14.3%)

1

5 (35.7%)

Category Ratings

3.7

Job security

3.6

Salary

3.3

Company culture

3.1

Work-life balance

3.0

Work satisfaction

2.9

Skill development

2.8

Promotions

What employees say about iEnergizer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

89% employees reported

Flexible timing

50% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

2 reviews

3.3

Rated by Men

12 reviews

iEnergizer is rated 3.3 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

iEnergizer is rated 3.3 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Senior Customer Service Representative in Noida

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2024

Likes

Good environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Noida

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2023

Likes

Nothing to be like here

Dislikes

No salary clarification No work Life balance Long working hour shift of 10 hrs Worst administration

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Noida

Full Time

·

Telecom Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Oct 2023

Likes

Nothing

Dislikes

Everything about the ienergizer.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Dec 2023

Likes

Job security

Job security - Excellent

Dislikes

Everything is worst except job security

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Representative in Noida

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Nov 2023

Likes

Almost everything

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No promotion or less salary increment

Promotions - Poor

Read iEnergizer Senior Customer Service Representative Reviews based on locations

3.1

Noida

(9)

Senior Customer Service Representative in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Mar 2023

Likes

Working here is great in all aspects

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to dislike about concentrix

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Sector 62

Customer Service Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Sep 2022

Likes

Good culture and interaction with people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about iEnergizer.

Senior Customer Service Representative in Noida sec 60

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 18 Dec 2021

Likes

They do not treat their employees like humans but robot. You will have to beg all the time for leaves even in the emergency situations. They force you to do OT and if you deny for any reason they will take it on their egos and will never understand any situation you are in and will never favour you for anything.

Dislikes

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Ghatiya

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Service Representative in Noida

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 May 2022

Likes

This company only pays good amount even to freshers

Salary - Good

Dislikes

Management will not help you in any case even if it's a critical emergency, they will find any ways to deduct the salary, the worst part is the attandance bonus, which is like 30% of your salary, if you fail to login even for a single day for any emergency the attandance bonus will be gone

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Greater Noida

Chat Process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 28 Apr 2022

Likes

Worst culture. Bad management. Only visible money. They will take most of your salary by unestimated means

Dislikes

Nothing is good.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Worst

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Representative in Noida

Electronic Arts Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jul 2020

Likes

My company Ienergizer is not supporting me at all. I have not been paid since the month of April even though I'm in their payroll. It's getting harder everyday for me since I live alone and cannot ask money to my parent since they depend on me. I was wrong about Ienergizer thinking that it's a big company and will definitely do something for their employees during the "pandemic" but it's been over three months and I have not heard from them. I will never recommend Ienergizer to anyone I know who wants the best. After a few weeks I might even be evicted from where I stay and be homeless since I have not paid the house rent yet. When I joined IE 2 years ago and was working there even before the pandemic I had a different picture about IE but it seems I was a fool now....Read More

Dislikes

They do not care or what happens to their employees whether they are new or old loyal ones.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

One word "Terrible". They have the 10 hour shift which makes it difficult to maintain your personal life with work life, other than that work life is pretty ok.

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Representative in Noida

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Jul 2019

Likes

Overall experience was good, but if you want to be in the company for long term, you have to perform excellent. I got good team leader and team mates. Positivity and hardwork will make you achieve your targets.

Skill development - Good

Dislikes

Long working hours,high targets, incentive policy is poor

Job security - Poor

Work Details

Work timings: Strict Timings

Senior Customer Service Representative in New Delhi

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Jan 2024

Likes

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Excellent

Senior Customer Service Representative in New Delhi

Full Time

·

Customer Success Department

3.0

posted on 05 Apr 2024

Overall Rating

Average

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HQ - Noida, Uttar Pradesh, India
BPO
10k-50k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 iEnergizer reviews submitted by iEnergizer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if iEnergizer is the right company for you. 89% of employees reported ...the working days at iEnergizer as Rotational Shift. 50% employees reported the work timings at iEnergizer as Flexible timing. Read more

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iEnergizer Senior Customer Service Representative Reviews

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iEnergizer Senior Customer Service Representative Salary

based on 57 salaries

₹2.4 L/yr - ₹6 L/yr

18% more than the average Senior Customer Service Representative Salary in India

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