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3.1

based on 694 Reviews

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ICCS Interview Questions, Process, and Tips

Updated 27 Dec 2024

Top ICCS Interview Questions and Answers

View all 15 questions

ICCS Interview Experiences

Popular Designations

54 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

I have passed the given test

Round 2 - Technical 

(1 Question)

  • Q1. Client round and manager round was there and i have cleared these technical rounds

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Good question ask on DSA

Round 2 - Group Discussion 

Group discussion on sale and business

Cloud Engineer Interview Questions asked at other Companies

Q1. Can you please elaborate the best practices of Authentication and Authorisation for the web based applications ?
View answer (1)

Executive Interview Questions & Answers

user image Anonymous

posted on 10 Mar 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Executive Interview Questions asked at other Companies

Q1. How will you start RS method Development for known drug product?
View answer (16)

MmtConsultant Interview Questions & Answers

user image Anonymous

posted on 14 Dec 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want to join BPO
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wrost company. They call for a good package after the interview provide ₹10400

ICCS interview questions for popular designations

 Customer Care Executive

 (11)

 Customer Service Executive

 (3)

 Back end Executive

 (2)

 Cce Executive

 (2)

 Customer Support Executive

 (2)

 Executive

 (2)

 Associate

 (1)

 Back Office Staff

 (1)

CC Executive Interview Questions & Answers

user image Anonymous

posted on 20 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me your past exosrience
  • Ans. 

    I have over 10 years of experience in marketing and sales roles, with a proven track record of driving revenue growth.

    • Managed a team of 15 sales representatives and exceeded quarterly sales targets by 20%

    • Developed and implemented marketing campaigns that resulted in a 30% increase in customer acquisition

    • Utilized data analytics to identify market trends and adjust strategies accordingly

  • Answered by AI
  • Q2. Tell me about your self
  • Q3. No proper drinking water , no proper wash rooms

Interview Preparation Tips

Interview preparation tips for other job seekers - Priyor experience relayed

CC Executive Interview Questions asked at other Companies

Q1. Suppose customer has received a damaged product. How you will handle this senario?
View answer (1)

Get interview-ready with Top ICCS Interview Questions

Telecaller Interview Questions & Answers

user image Vinod Kumar

posted on 22 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group descution is shering opinions with 3 and 5 members about structure process and about any topic this is the group descution.

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something is about your pr

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Jobs at ICCS

View all
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Simple,tell me something about , so be confident go with your name your permanent and current location and qualifications
  • Q2. 1.What's your hobby 2.what is your goal.3where you see yourself in next 6to12 months in this company.
  • Ans. 

    My hobby is reading and my goal is to continuously improve my customer support skills. In the next 6 to 12 months, I see myself taking on more responsibilities and contributing to the growth of the company.

    • Hobby: Reading - I enjoy reading books on various topics, which helps me broaden my knowledge and perspective.

    • Goal: Continuous improvement in customer support skills - I believe in constantly learning and staying upd...

  • Answered by AI
  • Q3. Tell me about something customer service. If customer are very angry then how will you handle the situation.
  • Ans. 

    When handling an angry customer, it is important to remain calm, empathize with their concerns, actively listen, apologize for any inconvenience, offer a solution, and follow up to ensure satisfaction.

    • Remain calm and composed

    • Empathize with the customer's concerns

    • Listen actively and attentively

    • Apologize sincerely for any inconvenience caused

    • Offer a solution or alternatives

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident this is the best advice

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)

Associate Interview Questions & Answers

user image Anonymous

posted on 19 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Typing Test 

(1 Question)

  • Q1. Practice on typing master

Interview Preparation Tips

Interview preparation tips for other job seekers - Just practice on typing speed

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Cce Executive Interview Questions & Answers

user image Anonymous

posted on 28 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about your self
  • Ans. My name is Sayyad shahnawaz besicli I am from budaun but that time living Noida my 10 and 12 education madarsa arabic Shan college
  • Answered Anonymously
  • Q2. You have a experience
  • Ans. Yes I have 3 month experience in health care in itoby health care pvt Ltd I have good salei good experience
  • Answered Anonymously
  • Q3. Expeting salery
  • Ans. 

    Negotiable based on experience, skills, and market rates.

    • Salary expectations are based on factors such as experience, skills, industry standards, and job responsibilities.

    • It is important to research average salaries for similar roles in the industry and location.

    • Consider discussing benefits, bonuses, and potential for growth in addition to base salary.

    • Be prepared to negotiate based on the value you bring to the company...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want a job in this Humpne then source you can get it installed

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)

Executive Interview Questions & Answers

user image Anonymous

posted on 11 Jan 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell Me About YourSelf
  • Q2. Tell Me about your hobbies
  • Q3. Tell me why i hire you
  • Q4. Tell me your weakness
  • Q5. Tell me how you serve your skills to customer's

Interview Preparation Tips

Topics to prepare for ICCS Executive interview:
  • Communication Skills
  • Excel
Interview preparation tips for other job seekers - Communication Skills : One of the most important skill. You will be communicate with client

Executive Interview Questions asked at other Companies

Q1. How will you start RS method Development for known drug product?
View answer (16)

ICCS Interview FAQs

How many rounds are there in ICCS interview?
ICCS interview process usually has 1-2 rounds. The most common rounds in the ICCS interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for ICCS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are Outbound Sales, Process Training, Domestic BPO, Sales and Team Leading.
What are the top questions asked in ICCS interview?

Some of the top questions asked at the ICCS interview -

  1. if I give a topic to you could you explain about 2 minutes continuou...read more
  2. How would you explain technical details to a non- technical audien...read more
  3. How do you Reset Admin Password, how to install windows os remot...read more
How long is the ICCS interview process?

The duration of ICCS interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

ICCS Interview Process

based on 17 interviews in last 1 year

Interview experience

3.2
  
Average
View more

People are getting interviews through

based on 38 ICCS interviews
WalkIn
Job Portal
Referral
Recruitment Consultant
32%
26%
21%
5%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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ICCS Reviews and Ratings

based on 694 reviews

3.1/5

Rating in categories

3.0

Skill development

2.9

Work-Life balance

2.7

Salary & Benefits

2.8

Job Security

2.9

Company culture

2.6

Promotions/Appraisal

2.9

Work Satisfaction

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