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HGS NON Voice Process Interview Questions and Answers

Updated 9 Dec 2022

HGS NON Voice Process Interview Experiences

4 interviews found

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

English, grammar, book store, interview questions, when you are back to you in interview with final fantasy vii c and I have completed tying test completed

Round 2 - Technical 

(4 Questions)

  • Q1. Self,company details,
  • Q2. Bpo, jobs, ideas boa,
  • Q3. What is non voice process
  • Ans. 

    Non voice process refers to any process that does not involve speaking or listening, but rather involves written communication.

    • Non voice processes include email support, chat support, data entry, and back-office operations.

    • These processes are typically handled through computer systems and software.

    • Examples of non voice processes include responding to customer inquiries via email, processing orders, and updating custome...

  • Answered by AI
  • Q4. What dou you what jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi,
I am fresher shedule my interview wath non voice process

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Numerical resoning test,math reasoning test, diagram resoning test

Interview Preparation Tips

Topics to prepare for HGS NON Voice Process interview:
  • MS Office
Interview preparation tips for other job seekers - It is easy to learning in this .. company

NON Voice Process Interview Questions Asked at Other Companies

asked in Wipro
Q1. What is mortgage value
asked in Wipro
Q2. What is debit credit card
asked in Accenture
Q3. Is a mnc company or not?.
asked in Wipro
Q4. Short term and long term goal
asked in HCLTech
Q5. how o protect our customers

I applied via Naukri.com and was interviewed in Oct 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduce yourself, able to work in night shift or not and typing speed
  • Q2. Guys sometime they may ask you where you see yourself after 5yrs and why you want to join to this company
  • Ans. 

    You can say the manager, HR, team leader....so on position bcoz to get into this position it takes several years and at joining just search and the company highlights, achievements, in how many countries they work for, etc, things do mention while giving the answering. All the best guys and do well.

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz prepare your introduction more than 5 times bcoz it decides what interviewer may ask u next que and u r selected or not so wish you all the best

I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About my self
  • Q2. About your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - talk friendly and talk bold

HGS interview questions for designations

 NON Voice

 (4)

 Non Voice Processor

 (1)

 Voice Process

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Voice Process Executive

 (1)

 Non Voice Customer Care Executive

 (1)

 Process Consultant

 (8)

 Process Associate

 (7)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about u r self
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction. About bpo
Round 4 - HR 

(1 Question)

  • Q1. Self introduction about bpo
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Why should we hire u
  • Ans. 

    I am a highly motivated and skilled candidate with relevant experience and a strong work ethic.

    • I have a proven track record of success in my previous roles.

    • I possess excellent communication and problem-solving skills.

    • I am a quick learner and adapt easily to new technologies and processes.

    • I am a team player and work well in collaborative environments.

    • I am highly organized and able to manage multiple tasks efficiently.

    • I ...

  • Answered by AI
  • Q2. Tell me about u r self
  • Ans. 

    I am a dedicated and motivated individual with a strong background in customer service and problem-solving skills.

    • Customer service-oriented

    • Strong problem-solving skills

    • Motivated and dedicated

    • Excellent communication skills

    • Ability to work well in a team

    • Adaptable and quick learner

  • Answered by AI
  • Q3. What's the package u need
  • Ans. 

    I am looking for a competitive package that aligns with my skills and experience.

    • I am open to discussing the package based on the job requirements and market standards.

    • I have a proven track record in my previous roles and believe I deserve a fair compensation.

    • I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.

    • I am willing to negotiate and consider other facto...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident maintain eye contact.Dont bluff just go on with u r flow in a good manner.Maintain dress scence.And all the best for those who go for interview

I applied via Company Website and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Aptitude Test 

An introductory conversation to determine that you have the basic skills and qualifications for the role and can fit in with the team and company

Round 3 - Technical 

(1 Question)

  • Q1. The most common questions and situations you will face so you can get prepped and be ready to dazzle your interviewers
Round 4 - HR 

(1 Question)

  • Q1. Evaluate whether candidates would be a good fit not only for the specific role but the entire organization

Interview Preparation Tips

Topics to prepare for Sagility NON Voice Process interview:
  • C++
  • MS Office
Interview preparation tips for other job seekers - If the company has not asked you what your salary expectations are by now they will probably do so during the final interview

Interview Questionnaire 

1 Question

  • Q1. I want to aptitude questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes

I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself and educational qualification
Round 3 - Aptitude Test 

They will conduct the MCAT test

Round 4 - One-on-one 

(1 Question)

  • Q1. They will ask you about the situation in which you are while facing the rude customers

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and cautious when they ask you the questions don't make them to repeat themself.
Contribute & help others!
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HGS Interview FAQs

How many rounds are there in HGS NON Voice Process interview?
HGS interview process usually has 2-3 rounds. The most common rounds in the HGS interview process are Resume Shortlist, Aptitude Test and Technical.
How to prepare for HGS NON Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Customer Service, Email Support, US Healthcare and non voice.
What are the top questions asked in HGS NON Voice Process interview?

Some of the top questions asked at the HGS NON Voice Process interview -

  1. What is non voice proc...read more
  2. Bpo, jobs, ideas b...read more

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HGS NON Voice Process Salary
based on 13 salaries
₹1.2 L/yr - ₹3.2 L/yr
8% less than the average NON Voice Process Salary in India
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HGS NON Voice Process Reviews and Ratings

based on 9 reviews

2.7/5

Rating in categories

3.0

Skill development

2.4

Work-life balance

2.5

Salary

3.8

Job security

3.3

Company culture

2.1

Promotions

2.8

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