Hgs Services NON Voice Process Interview Questions and Answers

Q1. They ask about my self and my previous work details and salary expectation,and they analyse my skill
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Q1. They ask, Are you Flexible to work at any shift bases
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Q2. Why did you decide to apply to this role. What experience do you have that would be relevant to this role.
Ans. 
I decided to apply to this role because of my strong interest in the company's mission and the opportunity to utilize my skills in a non-voice process.
• I have previous experience working in a similar non-voice process role at XYZ company.

• I have excellent written communication skills, which are essential for this role.

• I am proficient in using various software and tools required for non-voice processes.

• I have a strong att...read more
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Maths test and company test account test

Q1. About my self then my family background
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Q2. Why u choose non voice process
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Q3. Ur comfortable in english
Ans. Yes sir iam learning English
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Q1. Tell me something about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for customer service and communication.
• I have a background in customer service and have worked in call centers for the past 3 years.

• I am fluent in English and have excellent communication skills.

• I am a quick learner and adapt well to new environments and technologies.

• I am a team player and enjoy working collaboratively to achieve goals.

• I am detail-oriented and
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Q2. Any planned leave reauired in future
Ans. 
No planned leave required in the near future.
• No planned leave needed at the moment

• Fully committed to work and available for any required shifts

• Willing to adjust schedule if needed
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Speechx round with speaking and english skills to be tested upon

Q1. Why you are fit for the role
Ans. 
I have strong communication skills, experience in customer service, and a passion for helping others.
• I have excellent verbal and written communication skills

• I have previous experience in customer service roles

• I am empathetic and enjoy helping others resolve their issues
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Q2. What do you know abou EXL
Ans. 
EXL is a global company that provides business process solutions and analytics services.
• EXL stands for 'ExlService Holdings, Inc.'

• It is a leading operations management and analytics company.

• EXL offers services in areas such as finance and accounting, healthcare, insurance, and more.

• The company has offices in multiple countries including the United States, India, the Philippines, and Romania.
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Q1. Tell about yourself
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English aptitude test will he happend

Q1. Tell me about yourself
Ans. 
I am a dedicated and hardworking individual with a strong background in customer service and problem-solving skills.
• Customer service experience in retail industry

• Strong communication skills

• Ability to work well under pressure

• Problem-solving skills demonstrated through resolving customer complaints

• Detail-oriented and organized
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Q2. Explain college life
Ans. 
College life is a period of personal growth, academic challenges, and social experiences.
• Independence: Living away from home and making decisions on your own.

• Academic challenges: Balancing coursework, exams, and projects.

• Social experiences: Making new friends, joining clubs, and attending events.

• Time management: Juggling classes, studying, and extracurricular activities.

• Personal growth: Discovering interests, values, a
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Q3. What is your current location
Ans. 
I am currently located in Bangalore, India.
• Bangalore, India

• Specific address: 123 Main Street, Bangalore

• Nearby landmarks: MG Road, Indiranagar
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Mathematical questions

General English questions

Besic math's tricks,Account,Besic question.

Group discussion for simple question.