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Hgs Services Customer Service Associate Interview Questions and Answers
Updated
5 Aug 2021
Hgs Services Customer Service Associate Interview Experiences
2 interviews found
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. Why will we select you
Add your answer
Add your answer
I applied via Shine and was interviewed in Sep 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Question would be asked about Technical basic knowledge about what is a Modem, what is a Router, what is an Internet, what is a broadband, what is a wifi, what is a computer Network, what is an IP address,...
- Q2. There would be some grammar Test once you complete the last round would be the operation round
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This company gives an opportunity for freshers and experienced they main process is Windstream and there are many things to learn in Technical Training would be provided and you have some assessment and Knowledge test would be asked on Friday to check how much you have understood for that week, If your interested to learn Technical process this is the place you can work And HGS ❤️is a very nice company they give more importance to Employees ❤️ They have openings in Health care also if your interested you can google the company address Bengaluru
asked in
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Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in
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Q2. What is the difference between a good customer service and bad cu ... read more
asked in
Tech Mahindra
Q3. If the customer is not satisfied with your answer so what will yo ... read more
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Interview Tips & Stories
1w
mrstorm
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 31 Aug 2023
Interview experience
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Self introduction
Add your answer
Round 3 - Aptitude Test
Typing and verbal test for communication skill
Round 4 - Behavioral
(1 Question)
- Q1. Conversation with Manager
Add your answer
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 14 Jun 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. Introduction of self
- Q2. Given on topic to speak
Add your answer
Add your answer
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 10 Jun 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
-
Result
No response
Round 1 - HR
(2 Questions)
- Q1. Tell me about your process.
- Q2. Why did you left your last job?
Add your answer
Add your answer
Round 2 - Aptitude Test
This test was easy and simple.
Round 3 - Technical
(3 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about your process
- Q3. 3 bad and good things about Delhi
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while giving any type of interviews.
Customer Service Associate Interview Questions & Answers
EXL Service
Kaustubh Joshi
posted on 6 Nov 2019
Interview Questionnaire
1 Question
- Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.
Round 1 - Aptitude Test
Maths, reasoning, English grammar
Interview Preparation Tips
Topics to prepare for EXL Service Customer Service Associate interview:
- Any topic for essay
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 14 Feb 2025
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion
Topic on EXCEL while Group Discussion
Interview Preparation Tips
Interview preparation tips for other job seekers - Attend Walkin in Emergency
I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Always ask Money for interview
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always ask Money for interview so plz give money than you select
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Interview Preparation Tips
Interview preparation tips for other job seekers - Anyone should have good communcation skills and good typing speed for this role.
Hgs Services Interview FAQs
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38%
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than the average Customer Service Associate Salary in India
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