Upload Button Icon Add office photos

Hgs Services

Compare button icon Compare button icon Compare

Filter interviews by

Hgs Services Customer Service Associate Interview Questions and Answers

Updated 5 Aug 2021

Hgs Services Customer Service Associate Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Why will we select you

I applied via Shine and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Question would be asked about Technical basic knowledge about what is a Modem, what is a Router, what is an Internet, what is a broadband, what is a wifi, what is a computer Network, what is an IP address,...
  • Q2. There would be some grammar Test once you complete the last round would be the operation round

Interview Preparation Tips

Interview preparation tips for other job seekers - This company gives an opportunity for freshers and experienced they main process is Windstream and there are many things to learn in Technical Training would be provided and you have some assessment and Knowledge test would be asked on Friday to check how much you have understood for that week, If your interested to learn Technical process this is the place you can work And HGS ❤️is a very nice company they give more importance to Employees ❤️ They have openings in Health care also if your interested you can google the company address Bengaluru

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic on EXCEL while Group Discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend Walkin in Emergency
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction of self
  • Q2. Given on topic to speak
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Aptitude Test 

Typing and verbal test for communication skill

Round 4 - Behavioral 

(1 Question)

  • Q1. Conversation with Manager
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
No response
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your process.
  • Q2. Why did you left your last job?
Round 2 - Aptitude Test 

This test was easy and simple.

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your process
  • Q3. 3 bad and good things about Delhi

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving any type of interviews.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Maths, reasoning, English grammar

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Associate interview:
  • Any topic for essay

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Always ask Money for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Always ask Money for interview so plz give money than you select

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone should have good communcation skills and good typing speed for this role.

Hgs Services Interview FAQs

What are the top questions asked in Hgs Services Customer Service Associate interview?

Some of the top questions asked at the Hgs Services Customer Service Associate interview -

  1. Question would be asked about Technical basic knowledge about what is a Modem, ...read more
  2. There would be some grammar Test once you complete the last round would be the ...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

EXL Service Interview Questions
3.7
 • 750 Interviews
S&P Global Interview Questions
4.1
 • 280 Interviews
Access Healthcare Interview Questions
3.9
 • 214 Interviews
Crisil Interview Questions
3.6
 • 189 Interviews
Straive Interview Questions
3.4
 • 182 Interviews
AGS Health Interview Questions
4.0
 • 162 Interviews
Nielsen Interview Questions
3.7
 • 119 Interviews
Kantar Interview Questions
3.5
 • 98 Interviews
View all
Hgs Services Customer Service Associate Salary
based on 4 salaries
₹1.3 L/yr - ₹2.5 L/yr
38% less than the average Customer Service Associate Salary in India
View more details
Process Associate
21 salaries
unlock blur

₹1.3 L/yr - ₹3.2 L/yr

Associate
18 salaries
unlock blur

₹1.7 L/yr - ₹4 L/yr

Customer Care Executive
14 salaries
unlock blur

₹1.1 L/yr - ₹2.5 L/yr

Process Consultant
13 salaries
unlock blur

₹1.9 L/yr - ₹3 L/yr

Customer Service Executive
13 salaries
unlock blur

₹1.2 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Hgs Services with

EXL Service

3.7
Compare

Access Healthcare

3.9
Compare

S&P Global

4.1
Compare

AGS Health

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview