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Hgs Services Process Associate Interview Questions and Answers
Hgs Services Process Associate Interview Experiences
2 interviews found
Anonymous
(1 Question)
- Q1. Tell me about your self
English test with grammar
(1 Question)
- Q1. Tell me about hyderabad
- Ans.
Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.
Hyderabad is the capital of the Indian state of Telangana.
The city is famous for its iconic Charminar monument, Golconda Fort, and Hussain Sagar Lake.
Hyderabad is a major hub for the IT industry, with companies like Microsoft, Google, and Facebook having offices there.
The city is also known for its biryani, a popula...
ramya goud.n
(2 Questions)
- Q1. Tell me about yourself
- Q2. I started off telling about my self and then i was selected they werrw just checking for the fluency in english in the round
Comprises of verbal, reasoning and math questions which should be completed in given time.
(1 Question)
- Q1. It was manager round, He just asked me the questions which were in the resume, i answered everything and got selected. Manager was friendly though!
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Interview Questionnaire
1 Question
- Q1. About subject
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself?
- Q2. Why should we hire you?
Interview Preparation Tips
Genpact interviews mostly take time but they are a good experience.
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Personal questions n technical ones
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself.
- Q2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.
BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.
BPO services can be categorized into back...
- Q3. How will you handle an angry customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution to their problem
Follow up to ensure their satisfaction
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Introduction
- Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it
Interview Preparation Tips
Give some good and creative answers that's all..😊.
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Your personality and your past experience
(1 Question)
- Q1. With the particular manager who needs specific person if they like it then final round for hr
(1 Question)
- Q1. Related to salary , location , job title etc confirmation
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.
(2 Questions)
- Q1. What is accounts payable
- Ans.
Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.
Accounts payable is a liability account in the company's balance sheet.
It includes invoices from vendors for goods or services received but not yet paid for.
It is important to manage accounts payable to ensure timely payments and avoid late fees or damaged vendor relationships.
Examples of accounts payable i...
- Q2. Explain what is credit note?
- Ans.
A credit note is a document issued by a seller to a buyer, indicating that a certain amount has been credited back to the buyer's account.
It is issued when goods are returned by the buyer or when the seller overcharges the buyer.
It serves as a proof of the transaction and helps in maintaining accurate records.
It includes details such as the date of issue, the name of the buyer and seller, the reason for issuing the cre...
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Hgs Services Process Associate Interview Process
based on 2 interviews
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Hgs Services Process Associate Reviews and Ratings
based on 7 reviews
Rating in categories
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Process Associate
21
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|  ₹0 L/yr - ₹0 L/yr |
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Associate
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Customer Care Executive
14
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13
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