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Hgs Services Process Associate Interview Questions and Answers

Updated 19 May 2024

Hgs Services Process Associate Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 2 - Assignment 

English test with grammar

Round 3 - HR 

(1 Question)

  • Q1. Tell me about hyderabad
  • Ans. 

    Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.

    • Hyderabad is the capital of the Indian state of Telangana.

    • The city is famous for its iconic Charminar monument, Golconda Fort, and Hussain Sagar Lake.

    • Hyderabad is a major hub for the IT industry, with companies like Microsoft, Google, and Facebook having offices there.

    • The city is also known for its biryani, a popula...

  • Answered by AI

Process Associate Interview Questions & Answers

user image ramya goud.n

posted on 11 Jan 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. I started off telling about my self and then i was selected they werrw just checking for the fluency in english in the round
Round 2 - Aptitude Test 

Comprises of verbal, reasoning and math questions which should be completed in given time.

Round 3 - Technical 

(1 Question)

  • Q1. It was manager round, He just asked me the questions which were in the resume, i answered everything and got selected. Manager was friendly though!

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Q5. What are the 3way and 2way matches in account payable?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About subject

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared , confident and just go with the flow.
Genpact interviews mostly take time but they are a good experience.

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personal questions n technical ones

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very plain and smooth ...m really very happy

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into back...

  • Answered by AI
  • Q3. How will you handle an angry customer?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Don't fumble. Even if you don't know anything confidently say that you don't know.

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction
  • Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent in English and Hindi ..
Give some good and creative answers that's all..😊.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Your personality and your past experience
Round 2 - One-on-one 

(1 Question)

  • Q1. With the particular manager who needs specific person if they like it then final round for hr
Round 3 - HR 

(1 Question)

  • Q1. Related to salary , location , job title etc confirmation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and calm attitude with all rounds .. don't laugh , angry , friendly in with manager round because manager testing you in his/her way of style . Be calm , polite. Try to speak in both hinglish or english.

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is accounts payable
  • Ans. 

    Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.

    • Accounts payable is a liability account in the company's balance sheet.

    • It includes invoices from vendors for goods or services received but not yet paid for.

    • It is important to manage accounts payable to ensure timely payments and avoid late fees or damaged vendor relationships.

    • Examples of accounts payable i...

  • Answered by AI
  • Q2. Explain what is credit note?
  • Ans. 

    A credit note is a document issued by a seller to a buyer, indicating that a certain amount has been credited back to the buyer's account.

    • It is issued when goods are returned by the buyer or when the seller overcharges the buyer.

    • It serves as a proof of the transaction and helps in maintaining accurate records.

    • It includes details such as the date of issue, the name of the buyer and seller, the reason for issuing the cre...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If basic knowledge of core accounting is clear then specifically account's payable,accounts receivable then it's easy to crack
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Hgs Services Interview FAQs

How many rounds are there in Hgs Services Process Associate interview?
Hgs Services interview process usually has 3 rounds. The most common rounds in the Hgs Services interview process are HR, Aptitude Test and Technical.
What are the top questions asked in Hgs Services Process Associate interview?

Some of the top questions asked at the Hgs Services Process Associate interview -

  1. Tell me about hydera...read more
  2. I started off telling about my self and then i was selected they werrw just che...read more
  3. It was manager round, He just asked me the questions which were in the resume,...read more

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Hgs Services Process Associate Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more
Hgs Services Process Associate Salary
based on 21 salaries
₹1.3 L/yr - ₹3.2 L/yr
31% less than the average Process Associate Salary in India
View more details

Hgs Services Process Associate Reviews and Ratings

based on 7 reviews

3.1/5

Rating in categories

2.9

Skill development

3.2

Work-life balance

2.3

Salary

2.9

Job security

2.8

Company culture

2.5

Promotions

2.5

Work satisfaction

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