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Hgs Services Customer Care Executive Interview Questions and Answers

Updated 9 Jan 2024

Hgs Services Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Give me Self introduction?
  • Ans. Hello sir This is ....., I am from Hyderabad I am searching job for few months because I want to be an independent women, about my education bsc chemistry acharya nagarjuna University bvspm degree college, my hobbies are newly added watching drams painting is birth hobby , and I am ready to work in difficult situations also with good communication skills and more than with good smile and positive energy. Thank you.
  • Answered by Pranaya Ponnam

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence oneday is there for everyone in every interview you can learn new thing how to face stranger

I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(3 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - just chill.....................................

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(5 Questions)

  • Q1. Self introduction
  • Ans. Purushothaman v i have completed deploma in computer science. Fast 5 years working with MNC company share marketing.im recently married
  • Answered by fertilepineberry
  • Q2. Purushothaman v
  • Q3. I have completed deploma in computer science
  • Q4. Fast 5 years old one company working
  • Q5. I'm recently married wife not working
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction and explain your hobbies
  • Q2. They will check your communication level
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction with aptitude questions
  • Q2. They will check communication

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Past experiences in life

Round 3 - HR 

(1 Question)

  • Q1. Background check
Round 4 - Technical 

(1 Question)

  • Q1. What is mutual fund. Details of mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle made up of a pool of money collected from many investors to invest in securities.

    • Mutual funds are managed by professional fund managers

    • Investors buy shares in the mutual fund and the value of those shares increases or decreases based on the performance of the underlying securities

    • Mutual funds offer diversification and liquidity

    • Types of mutual funds include equity funds, bon

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared regarding the job profile. Get information regarding mutual fund. Be confident enough.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic on EXCEL while Group Discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend Walkin in Emergency
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction of self
  • Q2. Given on topic to speak
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Maths, reasoning, English grammar

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Associate interview:
  • Any topic for essay
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

English optional question, mail writing

Round 3 - Aptitude Test 

Basic MCQ question regarding maths , computer and typing test at the end.

Round 4 - HR 

(2 Questions)

  • Q1. 1.Tell me about your self? 2.Are you comfortable with night shift.? 3.will you take leave within 6months?
  • Q2. What do you know about this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.

Hgs Services Interview FAQs

How many rounds are there in Hgs Services Customer Care Executive interview?
Hgs Services interview process usually has 1-2 rounds. The most common rounds in the Hgs Services interview process are HR and Aptitude Test.

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Hgs Services Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Hgs Services Customer Care Executive Salary
based on 14 salaries
₹1.2 L/yr - ₹2.5 L/yr
30% less than the average Customer Care Executive Salary in India
View more details

Hgs Services Customer Care Executive Reviews and Ratings

based on 4 reviews

4.2/5

Rating in categories

4.2

Skill development

4.0

Work-life balance

4.2

Salary

4.2

Job security

4.2

Company culture

4.2

Promotions

4.0

Work satisfaction

Explore 4 Reviews and Ratings
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