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Hgs Services Customer Care Executive Interview Questions and Answers

Updated 9 Jan 2024

Hgs Services Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Give me Self introduction?
  • Ans. Hello sir This is ....., I am from Hyderabad I am searching job for few months because I want to be an independent women, about my education bsc chemistry acharya nagarjuna University bvspm degree college, my hobbies are newly added watching drams painting is birth hobby , and I am ready to work in difficult situations also with good communication skills and more than with good smile and positive energy. Thank you.
  • Answered by Pranaya Ponnam

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence oneday is there for everyone in every interview you can learn new thing how to face stranger

I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(3 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - just chill.....................................

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

I was interviewed before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. (1)what is sales?
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers and their needs

    • It also involves promoting and demonstrating the benefits of the product or service

    • Closing the sale by convincing the customer to make a purchase

    • Following up with customers to ensure satisfaction and encourage repeat business

    • Examples include selling cars, insurance polici

  • Answered by AI
  • Q2. (2) what is E-commerce?
  • Ans. 

    E-commerce refers to buying and selling of goods and services online.

    • E-commerce involves online transactions through websites or mobile apps.

    • It eliminates the need for physical stores and allows businesses to reach a wider audience.

    • Examples include Amazon, eBay, and Alibaba.

    • E-commerce has grown rapidly in recent years due to the convenience it offers to customers.

  • Answered by AI
  • Q3. (3) what is the advantages and disadvantages of online shopping?
  • Q4. (4) what is online shopping?
  • Ans. 

    Online shopping is the process of buying goods or services over the internet.

    • Online shopping allows customers to browse and purchase products from the comfort of their own homes.

    • Customers can compare prices and read reviews before making a purchase.

    • Popular online shopping websites include Amazon, eBay, and Walmart.

    • Online shopping has become increasingly popular due to its convenience and accessibility.

    • Payment methods f...

  • Answered by AI
  • Q5. (5) Tell us some name of e-commerce site.
  • Ans. 

    E-commerce sites are online platforms where you can buy and sell products and services.

    • Amazon - one of the largest e-commerce sites in the world

    • eBay - an online auction and shopping website

    • Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services

    • Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...

  • Answered by AI
  • Q6. (6) Tell us about yourself?
  • Q7. (7) what is your strength and weekends?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be positive.

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction and about bpo why u want to join if u worked previously on bpo and tell one good or bad experienced etc
  • Q2. Multiple questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have patience and confident only
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Hgs Services Interview FAQs

How many rounds are there in Hgs Services Customer Care Executive interview?
Hgs Services interview process usually has 1-2 rounds. The most common rounds in the Hgs Services interview process are HR and Aptitude Test.

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Hgs Services Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Hgs Services Customer Care Executive Salary
based on 14 salaries
₹1.1 L/yr - ₹2.5 L/yr
30% less than the average Customer Care Executive Salary in India
View more details

Hgs Services Customer Care Executive Reviews and Ratings

based on 4 reviews

4.2/5

Rating in categories

4.2

Skill development

4.0

Work-life balance

4.2

Salary

4.2

Job security

4.2

Company culture

4.2

Promotions

4.0

Work satisfaction

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