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Hgs Services
4.0
based on 195 Reviews
Video summary
Company Overview
Company Locations
Working at Hgs Services
Company Summary
HGS specializes in business process management and customer experience optimization, enhancing client competitiveness through innovative technology-driven solutions.
Overall Rating
4.0/5
based on 195 reviews
8% above
industry average
Highly rated for
Company culture, Job security, Work-life balance
Critically rated for
Promotions
Work Policy
Monday to Friday
56% employees reported
Flexible timing
69% employees reported
No travel
55% employees reported
Day shift
72% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
22 employees reported
Office cab/shuttle
20 employees reported
Cafeteria
18 employees reported
Health insurance
13 employees reported
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HCLTech
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About Hgs Services
Founded in2000 (25 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersBengaluru, India
Office Locations
--
Websitehgsbs.com
Primary Industry
Other Industries
--
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View in video summary
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 44,567 employees across 75 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.
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Hgs Services Ratings
based on 195 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
81
4
62
3
34
2
5
1
13
Category Ratings
3.8
Company culture
3.8
Job security
3.8
Work-life balance
3.6
Skill development
3.6
Work satisfaction
3.4
Salary
3.3
Promotions
Hgs Services is rated 4.0 out of 5 stars on AmbitionBox, based on 195 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hgs Services Reviews
Top mentions in Hgs Services Reviews
+ 5 more
Sun Pharmaceutical Industries
Join us and thrive in a company culture that inspires and empowers.
Compare Hgs Services with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 195 reviews | 3.6/5 based on 2k reviews | 3.9/5 based on 29.9k reviews | 3.8/5 based on 26.5k reviews |
Highly Rated for | Work-life balance Job security Company culture |  No highly rated category | Skill development Work-life balance Job security | Job security |
Critically Rated for | Promotions | Promotions Salary |  No critically rated category | Promotions Salary |
Primary Work Policy | - | Work from office 57% employees reported | Work from office 68% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 4.1 Good rated by 60 women | 3.6 Good rated by 654 women | 3.7 Good rated by 9k women | 3.8 Good rated by 7.7k women |
Rating by Men Employees | 4.0 Good rated by 111 men | 3.5 Good rated by 1.2k men | 4.0 Good rated by 19.3k men | 3.8 Good rated by 17.5k men |
Job security | 3.8 Good | 3.6 Good | 3.8 Good | 4.0 Good |
View more
Hgs Services Salaries
Hgs Services salaries have received with an average score of 3.4 out of 5 by 195 employees.
Process Associate
(21 salaries)
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₹1.3 L/yr - ₹3.2 L/yr
Customer Care Executive
(14 salaries)
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₹1.2 L/yr - ₹2.5 L/yr
Process Consultant
(13 salaries)
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₹1.9 L/yr - ₹3 L/yr
Customer Service Executive
(13 salaries)
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₹1.2 L/yr - ₹4.2 L/yr
Customer Relation Officer
(12 salaries)
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₹1 L/yr - ₹3.3 L/yr
Senior Process Consultant
(10 salaries)
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₹2.1 L/yr - ₹3 L/yr
Sales Executive
(7 salaries)
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₹1.3 L/yr - ₹3.8 L/yr
Team Lead
(7 salaries)
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₹4.5 L/yr - ₹7.3 L/yr
Claims Associate
(7 salaries)
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₹2.1 L/yr - ₹2.4 L/yr
Customer Support Executive
(6 salaries)
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₹1.5 L/yr - ₹2 L/yr
Hgs Services Offices
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Hgs Services FAQs
When was Hgs Services founded?
Hgs Services was founded in 2000. The company has been operating for 25 years primarily in the Analytics & KPO sector.
Where is the Hgs Services headquarters located?
Hgs Services is headquartered in Bengaluru.
How many employees does Hgs Services have in India?
Hgs Services currently has more than 13,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Hgs Services based on the number of reviews submitted on AmbitionBox.
Does Hgs Services have good work-life balance?
Hgs Services has a Work-Life Balance Rating of 3.8 out of 5 based on 100+ employee reviews on AmbitionBox. 73% employees rated Hgs Services 4 or above, while 27% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Hgs Services work-life balance reviews for more details
Is Hgs Services good for career growth?
Career growth at Hgs Services is rated as moderate, with a promotions and appraisal rating of 3.3. 27% employees rated Hgs Services 3 or below, while 73% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Hgs Services promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Hgs Services?
Working at Hgs Services comes with several advantages and disadvantages. It is highly rated for company culture, job security and work life balance. However, it is poorly rated for promotions / appraisal, based on 100+ employee reviews on AmbitionBox.
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