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Hgs Services

4.0
based on 196 Reviews
Video summary

Working at Hgs Services

Company Summary

HGS specializes in business process management and customer experience optimization, enhancing client competitiveness through innovative technology-driven solutions.

Overall Rating

4.0/5
based on 196 reviews
highly rated categories
8% above
industry average
highly rated categories
Highly rated for

Company culture, Job security, Work-life balance

Work Policy
Monday to Friday
Monday to Friday
56% employees reported
Flexible timing
Flexible timing
69% employees reported
No travel
No travel
56% employees reported
Day shift
Day shift
72% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
22 employees reported
Office cab/shuttle
Office cab/shuttle
20 employees reported
Cafeteria
Cafeteria
18 employees reported
Health insurance
Health insurance
13 employees reported
View all benefits

About Hgs Services

Founded in2000 (25 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersBengaluru, India
Office Locations
--
Websitehgsbs.com
Primary Industry
Other Industries
--
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View in video summary
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 44,567 employees across 75 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.
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Hgs Services Ratings

based on 196 reviews

Overall Rating

4.0/5
How AmbitionBox ratings work?
5
81
4
63
3
34
2
5
1
13

Category Ratings

3.8

Company culture

3.8

Job security

3.8

Work-life balance

3.7

Skill development

3.6

Work satisfaction

3.5

Salary

3.4

Promotions

Hgs Services is rated 4.0 out of 5 stars on AmbitionBox, based on 196 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Hgs Services Reviews

Top mentions in Hgs Services Reviews

+ 5 more

Compare Hgs Services with Similar Companies

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Overall Rating
4.0/5
based on 196 reviews
3.7/5
based on 7.2k reviews
3.9/5
based on 3.4k reviews
4.1/5
based on 2.6k reviews
Highly Rated for
Work-life balance
Job security
Company culture
Job security
Job security
Company culture
Work-life balance
Company culture
Salary
Critically Rated for
No critically rated category
Promotions
Salary
Promotions
Promotions
Primary Work Policy
-
Hybrid
62% employees reported
Work from office
56% employees reported
Hybrid
87% employees reported
Rating by Women Employees
4.1
Good
rated by 61 women
3.7
Good
rated by 1.8k women
4.1
Good
rated by 1.2k women
4.2
Good
rated by 725 women
Rating by Men Employees
4.0
Good
rated by 111 men
3.7
Good
rated by 5.1k men
3.8
Good
rated by 2k men
4.1
Good
rated by 1.7k men
Job security
3.8
Good
4.0
Good
3.9
Good
3.8
Good
View more

Hgs Services Salaries

Hgs Services salaries have received with an average score of 3.5 out of 5 by 196 employees.

Process Associate

(21 salaries)
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₹1.3 L/yr - ₹3.2 L/yr

Customer Care Executive

(14 salaries)
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₹1.2 L/yr - ₹2.5 L/yr

Process Consultant

(13 salaries)
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₹1.9 L/yr - ₹3 L/yr

Customer Service Executive

(13 salaries)
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₹1.2 L/yr - ₹4.2 L/yr

Customer Relation Officer

(12 salaries)
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₹1 L/yr - ₹3.3 L/yr

Senior Process Consultant

(10 salaries)
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₹2.1 L/yr - ₹3 L/yr

Sales Executive

(7 salaries)
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₹1.3 L/yr - ₹3.8 L/yr

Team Lead

(7 salaries)
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₹4.5 L/yr - ₹7.3 L/yr

Claims Associate

(7 salaries)
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₹2.1 L/yr - ₹2.4 L/yr

Customer Support Executive

(6 salaries)
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₹1.5 L/yr - ₹2 L/yr

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Hgs Services FAQs

When was Hgs Services founded?
Hgs Services was founded in 2000. The company has been operating for 25 years primarily in the Analytics & KPO sector.
Where is the Hgs Services headquarters located?
Hgs Services is headquartered in Bengaluru.
How many employees does Hgs Services have in India?
Hgs Services currently has more than 13,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Hgs Services based on the number of reviews submitted on AmbitionBox.
Does Hgs Services have good work-life balance?
Hgs Services has a Work-Life Balance Rating of 3.8 out of 5 based on 100+ employee reviews on AmbitionBox. 73% employees rated Hgs Services 4 or above, while 27% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Hgs Services work-life balance reviews for more details
Is Hgs Services good for career growth?
Career growth at Hgs Services is rated as moderate, with a promotions and appraisal rating of 3.4. 27% employees rated Hgs Services 3 or below, while 73% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Hgs Services promotions/appraisals reviews for more detailed insights.
What are the pros of working in Hgs Services?
Working at Hgs Services offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and work life balance, based on 100+ employee reviews on AmbitionBox.
Hgs Services Overview
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