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Hgs Services Customer Service Executive Interview Questions and Answers

Updated 27 Jan 2022

Hgs Services Customer Service Executive Interview Experiences

2 interviews found

I applied via Campus Placement

Round 1 - Aptitude Test 
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a simple interview........

Interview Questionnaire 

2 Questions

  • Q1. How long are you willing to do job in this company?
  • Q2. As much as I know about this company, there are many opportunities for future growth here, so i will do as far as this company goes.

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Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

Versent test

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic question to check com skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and prepare for communication skill
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you want to join exl service?
  • Q3. What do you know about exl service?
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why you choose BPO as a career option?
  • Q2. Are you fexlible to work in any shift?
  • Q3. Ask any two questions based on our conversation?
Round 4 - One-on-one 

(2 Questions)

  • Q1. You need to speak for atleast 5 mins in English on given topic?
  • Q2. Ask any two questions based on our conversation?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Executive interview:
  • Why chawri bazar is famous?
Interview preparation tips for other job seekers - Be confident and speak good English as much as you can.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

English optional question, mail writing

Round 3 - Aptitude Test 

Basic MCQ question regarding maths , computer and typing test at the end.

Round 4 - HR 

(2 Questions)

  • Q1. 1.Tell me about your self? 2.Are you comfortable with night shift.? 3.will you take leave within 6months?
  • Q2. What do you know about this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Past experiences in life

Round 3 - HR 

(1 Question)

  • Q1. Background check
Round 4 - Technical 

(1 Question)

  • Q1. What is mutual fund. Details of mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle made up of a pool of money collected from many investors to invest in securities.

    • Mutual funds are managed by professional fund managers

    • Investors buy shares in the mutual fund and the value of those shares increases or decreases based on the performance of the underlying securities

    • Mutual funds offer diversification and liquidity

    • Types of mutual funds include equity funds, bon

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared regarding the job profile. Get information regarding mutual fund. Be confident enough.

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Maths, reasoning, English grammar

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Associate interview:
  • Any topic for essay
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic on EXCEL while Group Discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend Walkin in Emergency
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
No response
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your process.
  • Q2. Why did you left your last job?
Round 2 - Aptitude Test 

This test was easy and simple.

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your process
  • Q3. 3 bad and good things about Delhi

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving any type of interviews.

Hgs Services Interview FAQs

How many rounds are there in Hgs Services Customer Service Executive interview?
Hgs Services interview process usually has 2 rounds. The most common rounds in the Hgs Services interview process are Aptitude Test and HR.

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Hgs Services Customer Service Executive Salary
based on 13 salaries
₹1.2 L/yr - ₹4.2 L/yr
16% less than the average Customer Service Executive Salary in India
View more details

Hgs Services Customer Service Executive Reviews and Ratings

based on 8 reviews

4.3/5

Rating in categories

3.7

Skill development

3.0

Work-life balance

3.1

Salary

2.8

Job security

3.6

Company culture

2.9

Promotions

3.2

Work satisfaction

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