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EXL Service Associate Voice Interview Questions and Answers

Updated 10 Jan 2023

EXL Service Associate Voice Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Besic math's tricks,Account,Besic question.

Round 3 - Group Discussion 

Group discussion for simple question.

Interview Preparation Tips

Interview preparation tips for other job seekers - The company Exl is very good to.. employees. So please open the opportunity for me is working for in Exl service.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you choose this place
  • Ans. 

    I chose this place because of its reputation for providing excellent international voice process services.

    • Reputation for excellent international voice process services

    • Positive feedback from current employees

    • Opportunities for growth and development

    • Convenient location for commuting

    • Positive work culture and environment

  • Answered by AI
Round 2 - Aptitude Test 

Aptitude, logical Reasoning, English grammar.

Round 3 - HR 

(2 Questions)

  • Q1. Questions based on what you written in your resume.
  • Q2. Well prepared your resume don't write anything that you don't know about your resume.
Round 4 - Versant test 

(2 Questions)

  • Q1. Here you have to listen carefully what the system is saying in english.
  • Q2. This is round will test your listening skills, How clearly you can read a sentence and your communication skills.
Round 5 - Group Discussion 

It's a easy round. This round will be conducted through Microsoft teams. Just confident and expressive while speaking that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Majority of people failed to clear the versant round. I cleared it in my first because I used read a lot and mostly watched English web series that's helped me to clear the exam. Just be alert and listen carefully what the system is saying you will crack the test.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through your resume
Round 2 - Technical 

(1 Question)

  • Q1. Do you have any idea about the role

Interview Preparation Tips

Interview preparation tips for other job seekers - First question must be self introduction in interview by Most of the companies. So make sure that you are well prepare on self introduction atleast for 30-50 secs.
In addition to, be prepared for the questions - why did you quit your previous job
- why do you want to work in this company and why specifically this role( you have to share your interest or opinion on why you are suitable in this role)
- have to be aware on what is company actually doing
- last but not least, don't get panic when you do know about the question asked by interviewer and try to be as calm as you can.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself
Round 2 - Aptitude Test 

English aptitude test will he happend

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Manager round with self introduced about company why are you choose hgs

Interview Preparation Tips

Topics to prepare for Hgs Services NON Voice Process interview:
  • Bsc
Interview preparation tips for other job seekers - Be confident and talk louder be positive thoughts and feelings for you to be a good
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your college life?
Round 2 - Aptitude Test 

Some grammatical questions and some mathematical questions.

Round 3 - Take an mock test in versant app 

(2 Questions)

  • Q1. Checking the accent
  • Q2. Checking the pronounciation
Round 4 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Willing to work in night shift?
  • Q3. What are your hobbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is very easy for freshers, best place to learn and earn
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Interview with Hr self intro from resume they will ask what you have mentioned
Round 2 - Technical 

(1 Question)

  • Q1. Basic Questions of previous worked they will check only your fluency
Round 3 - HR 

(1 Question)

  • Q1. If selected to next round they will check your flexibility whether you can work at night shift and salary details
Round 4 - Assignment 

Last Road after clearing all the round you will have assessment you need to score above 90 which can be done from home

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly Hr they were so polite total interview was smooth they thing you need to wait for some time for interview overall it was good Experience . Hr Harini and Hr Praveen sir they did the process very friendly.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. He ask about my self and about general knowledge
  • Q2. Nothing else he asked
  • Q3. He asked about my graduated certificate
  • Q4. I'm very surprised that hr talk with me so softly and politely about my goals and aim
Round 3 - Aptitude Test 

Yeah they gave a aptitude test because they need to know our knowledge as well as language proficiency.

Interview Preparation Tips

Interview preparation tips for other job seekers - Feel free in a interview session and dont hesitate to answer to the questions and if u dont know any answer then u can freely says that i don't know the answer because no body will going to harm you it's just a experience we need not to loose this opportunity were we can speak in front of any person with a polite manner and we can gained knowledge from them.

I applied via Job Fair and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self Introduce you self for clear and mediam level
Round 2 - One-on-one 

(1 Question)

  • Q1. What about my company First you get knowledge in website Company name Founder name How many employee in this company What product to produce clear cut and shortly you speaking mediam level don't fast don'...

Interview Preparation Tips

Interview preparation tips for other job seekers - You appearance 50% your confident 50% best of luck fresher guy's
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

In aptitude it's was very easy to clear they will ask 10th standard level questions addition and grammar

Round 2 - Assignment 

The second round was versent test it's also very easy. you need to take a 43 mark to select for the next round ..my tip was to speak louder and Clear doesn't stop until beep sound ...I scored 61

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell about your self
  • Q2. They will ask questions from resume and your self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to creck ... final round was panel it's totally depends on your behaviour and probs.easy to creck

EXL Service Interview FAQs

How many rounds are there in EXL Service Associate Voice interview?
EXL Service interview process usually has 3 rounds. The most common rounds in the EXL Service interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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EXL Service Associate Voice Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

3.0

Job Security

3.0

Company culture

3.0

Promotions/Appraisal

3.0

Work Satisfaction

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