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EXL Service Voice Process Executive Interview Questions and Answers

Updated 30 Sep 2024

EXL Service Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Preeti Chaudhery

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for customer service and communication.

    • I have a background in customer service and have worked in call centers for the past 3 years.

    • I am fluent in English and have excellent communication skills.

    • I am a quick learner and adapt well to new environments and technologies.

    • I am a team player and enjoy working collaboratively to achieve goals.

    • I am detail-oriented and

  • Answered by AI
  • Q2. Any planned leave reauired in future
  • Ans. 

    No planned leave required in the near future.

    • No planned leave needed at the moment

    • Fully committed to work and available for any required shifts

    • Willing to adjust schedule if needed

  • Answered by AI
Round 2 - Aptitude Test 

Speechx round with speaking and english skills to be tested upon

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are fit for the role
  • Ans. 

    I have strong communication skills, experience in customer service, and a passion for helping others.

    • I have excellent verbal and written communication skills

    • I have previous experience in customer service roles

    • I am empathetic and enjoy helping others resolve their issues

  • Answered by AI
  • Q2. What do you know abou EXL
  • Ans. 

    EXL is a global company that provides business process solutions and analytics services.

    • EXL stands for 'ExlService Holdings, Inc.'

    • It is a leading operations management and analytics company.

    • EXL offers services in areas such as finance and accounting, healthcare, insurance, and more.

    • The company has offices in multiple countries including the United States, India, the Philippines, and Romania.

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What do PE firms look for before investing
  • Ans. 

    PE firms look for strong financials, growth potential, and experienced management teams before investing.

    • Strong financials including revenue growth, profitability, and cash flow

    • Growth potential in the market and the company's ability to capture market share

    • Experienced management team with a track record of success

    • Clear exit strategy for the investment

    • Alignment of interests between the PE firm and the company's manageme...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about recent PE investments and the reasons for investing like synergies
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic accounting questions
Round 3 - Technical 

(1 Question)

  • Q1. Questions related to work done in the past
Round 4 - One-on-one 

(1 Question)

  • Q1. Introduction about ourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in project management and team leadership.

    • Over 8 years of experience in project management

    • Proven track record of successfully leading cross-functional teams

    • Strong communication and problem-solving skills

    • Proficient in using project management tools such as Asana and Trello

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Too much of work pressure

Senior Associate Interview Questions & Answers

Netscribes user image Rituparna Dutta Roy

posted on 10 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Work experience, educational background, notice period
Round 3 - Copy editing test 

(1 Question)

  • Q1. It was a written test. No verbal questions were asked.
Round 4 - PM interview 

(1 Question)

  • Q1. Educational background, work experience in details, salary expectations, and a few situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be your authentic self - do not project something that's not part of your overall personality
2. Follow the STAR approach while explaining your past work experience. Back your explanation with details in a crisp, concise manner
3. Review the question in your head and then reply instead of saying something random. It's absolutely fine to pause and phrase the answer the before replying
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Related to the proces they are hiring for

Round 3 - HR 

(2 Questions)

  • Q1. Question Related to the Process
  • Q2. Depend on what process you are hiring for. Questions will be from the related.

Interview Preparation Tips

Interview preparation tips for other job seekers - Freshers Go For It. But dont stay more than 1-2 years
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Your past experience
  • Q2. Why are you interested in this position?
Round 2 - Aptitude Test 

Online reputation related questions with real case studies.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is ORM and tell me best practices?
  • Ans. 

    ORM stands for Object-Relational Mapping, a programming technique for converting data between incompatible type systems in object-oriented programming languages.

    • ORM helps in mapping objects to database tables and vice versa

    • Avoid using ORM for complex queries as it can lead to performance issues

    • Use lazy loading to optimize performance by loading data only when needed

  • Answered by AI
  • Q2. How do you handle work pressure?

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Everything regarding market Research
  • Q2. About market Research
  • Q3. Methods of search
  • Ans. 

    Various methods of search include keyword search, boolean search, and natural language search.

    • Keyword search involves entering specific words or phrases to find relevant information

    • Boolean search uses operators like AND, OR, NOT to narrow or broaden search results

    • Natural language search allows users to enter queries in everyday language for more accurate results

  • Answered by AI
  • Q4. Swot analysis, TAM, SAM ,SOM
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Core research questions

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

Netscribes user image Suchandana Mukherjee

posted on 10 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about knowledge on online shopping websites like amazon and flipkart
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Technical 

(1 Question)

  • Q1. Basic principles of accounting
  • Ans. 

    Basic principles of accounting include consistency, relevance, reliability, comparability, and materiality.

    • Consistency: Accounting methods and procedures should be consistent from one period to another.

    • Relevance: Information should be relevant and useful for decision-making.

    • Reliability: Information should be accurate and trustworthy.

    • Comparability: Financial statements should be comparable to other periods or companies.

    • ...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Jst meeting with avp
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Dividend yield ratio
  • Ans. 

    Dividend yield ratio is a financial ratio that shows how much a company pays out in dividends each year relative to its stock price.

    • Dividend yield ratio is calculated by dividing the annual dividends per share by the price per share.

    • It is used by investors to evaluate the attractiveness of a stock based on its dividend payments.

    • A higher dividend yield ratio indicates a higher return on investment from dividends.

    • For exa...

  • Answered by AI
  • Q2. Stock splits& EPS & other ratios

EXL Service Interview FAQs

How many rounds are there in EXL Service Voice Process Executive interview?
EXL Service interview process usually has 3 rounds. The most common rounds in the EXL Service interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for EXL Service Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at EXL Service. The most common topics and skills that interviewers at EXL Service expect are International Voice Process, English Language, International BPO, Verbal Communication and voice support.

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EXL Service Voice Process Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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