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EXL Service Voice Process Executive Interview Questions and Answers

Updated 30 Sep 2024

EXL Service Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Preeti Chaudhery

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for customer service and communication.

    • I have a background in customer service and have worked in call centers for the past 3 years.

    • I am fluent in English and have excellent communication skills.

    • I am a quick learner and adapt well to new environments and technologies.

    • I am a team player and enjoy working collaboratively to achieve goals.

    • I am detail-oriented and

  • Answered by AI
  • Q2. Any planned leave reauired in future
  • Ans. 

    No planned leave required in the near future.

    • No planned leave needed at the moment

    • Fully committed to work and available for any required shifts

    • Willing to adjust schedule if needed

  • Answered by AI
Round 2 - Aptitude Test 

Speechx round with speaking and english skills to be tested upon

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are fit for the role
  • Ans. 

    I have strong communication skills, experience in customer service, and a passion for helping others.

    • I have excellent verbal and written communication skills

    • I have previous experience in customer service roles

    • I am empathetic and enjoy helping others resolve their issues

  • Answered by AI
  • Q2. What do you know abou EXL
  • Ans. 

    EXL is a global company that provides business process solutions and analytics services.

    • EXL stands for 'ExlService Holdings, Inc.'

    • It is a leading operations management and analytics company.

    • EXL offers services in areas such as finance and accounting, healthcare, insurance, and more.

    • The company has offices in multiple countries including the United States, India, the Philippines, and Romania.

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Core Java Spring hibernate

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your basics Be confident and dress properly

I applied via Campus Placement and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare for general questions about yourself, IT industry, digital transformation

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Joins, union
  • Q2. Delete truncate

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer to the point
Confidence

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
  • Q2. The exact reasons I have provided along with the experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java, spring cloud, Microservice technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and explain your technical knowledge in terms of practical solutions.

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions about implementations in SAP or ECC

Interview Preparation Tips

Interview preparation tips for other job seekers - you need to make sure you work on Implementation

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About previous work experience
Round 2 - Technical 

(1 Question)

  • Q1. Not much .. process of recon and fund accounting

Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared ... Questions can be on anything and on past experience

I was interviewed in Apr 2020.

Interview Questionnaire 

2 Questions

  • Q1. Same questions like how do you see yourself down the line 5 years.
  • Q2. Hobbies, Giving topic and need to speak for next 2 minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

EXL Service Interview FAQs

How many rounds are there in EXL Service Voice Process Executive interview?
EXL Service interview process usually has 3 rounds. The most common rounds in the EXL Service interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for EXL Service Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at EXL Service. The most common topics and skills that interviewers at EXL Service expect are International Voice Process, English Language, International BPO, Verbal Communication and voice support.

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EXL Service Voice Process Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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