Evision Technoserve Interview Questions, Process, and Tips

I am currently working at XYZ Tech as a Technical Support Engineer.

• Providing technical assistance to customers

• Troubleshooting hardware and software issues

• Collaborating with other teams to resolve complex problems

I have 5 years of experience in technical support roles.

• 5 years of experience in technical support roles

• Proficient in troubleshooting hardware and software issues

• Skilled in providing remote support to customers

• Experience in documenting and resolving technical issues

• Familiar with ticketing systems and customer service best practices

Seeking new challenges and growth opportunities

• Desire for career advancement

• Looking for new challenges

• Seeking growth opportunities

• Company restructuring

• Relocation

My salary expectation is competitive and reflective of my experience, skills, and the responsibilities of the role.

• Research industry standards and salary ranges for Technical Support Engineers

• Consider my level of experience and expertise in the field

• Factor in the cost of living in the location of the job

• Be open to negotiation based on benefits and opportunities for growth

• Provide a range rather than a specific number

Some general issues faced in daily work as a Service Desk Engineer and reasons for leaving.

• High workload leading to burnout

• Lack of career growth opportunities

• Poor management communication

• Inadequate training and support

• Limited resources for problem-solving

I am currently working at XYZ Corporation as a Service Desk Engineer.

• XYZ Corporation is a multinational IT company.

• I provide technical support to internal employees for hardware and software issues.

• I troubleshoot network connectivity problems and resolve them efficiently.