10+ Integrated Wireless Solutions Interview Questions and Answers

I typically face around 10-15 problems or tickets on a daily basis.

• Handling user account issues

• Troubleshooting software and hardware problems

• Resolving network connectivity issues

• Assisting with software installations and updates

Yes, I am able to manage my own conveyance.

• I have my own reliable transportation, such as a car or bike.

• I am comfortable with driving to different locations for work.

• I am willing to cover the expenses related to my conveyance for work purposes.

Registered address is the official address of the company, reporting location is where you physically work.

• Registered address is where the company is officially located for legal purposes

• Reporting location is where you physically go to work every day

• Example: Registered address - 123 Main Street, City, State, Zip Code; Reporting location - Company Headquarters, Building A, Floor 3

The version of Ms. Outlook used in our company is Outlook 365.

• Outlook 365 is the latest version of Microsoft Outlook that is subscription-based.

• It offers cloud-based email, calendar, and contacts with a variety of features and updates.

• Other versions like Outlook 2019, 2016, and 2013 may also be used in different organizations.

I do not have the exact number of desktops and laptops with make and model names.

• I do not have the exact number of desktops and laptops

• Make and model names are not available

We use various diploma softwares for different functions such as ticketing, remote access, and monitoring.

• Ticketing software like ServiceNow or Jira

• Remote access tools like TeamViewer or AnyDesk

• Monitoring tools like SolarWinds or Nagios

The software used in our company includes ticketing systems, remote desktop tools, monitoring tools, and knowledge base platforms.

• Ticketing systems (e.g. ServiceNow, Jira)

• Remote desktop tools (e.g. TeamViewer, AnyDesk)

• Monitoring tools (e.g. SolarWinds, Nagios)

• Knowledge base platforms (e.g. Confluence, SharePoint)

The antivirus used in our company is Symantec Endpoint Protection.

• Symantec Endpoint Protection is a comprehensive security solution that combines antivirus, firewall, intrusion prevention, and more.

• It provides protection against malware, ransomware, and other cyber threats.

• Regular updates and scans are performed to ensure the security of our systems.

We have a total of 50 servers, including models such as Dell PowerEdge R740 and HP ProLiant DL380 Gen10.

• Total of 50 servers

• Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10

The latest version of antivirus is 2022. It is important to regularly update antivirus software to protect against new threats.

• The latest version of antivirus is 2022

• Regularly updating antivirus software is crucial for protection against new threats

I support a variety of systems and users including Windows, Mac, and Linux operating systems, as well as internal employees and external clients.

• Windows operating systems

• Mac operating systems

• Linux operating systems

• Internal employees

• External clients

The question is likely asking for information about a device without specifying the server or model name.

• Ask for clarification on what specific information is needed

• Provide general information about devices without server or model names

• Offer to troubleshoot or gather more details to identify the device

The reporting manager for the Service Desk Engineer position is John Smith.

• Reporting manager's name is John Smith

• He has been with the company for 5 years

• He is known for his strong leadership skills

The reporting manager's name is John Smith.

• John Smith is the reporting manager

• He has been in the role for 2 years

• He is known for his strong leadership skills