Evision Technoserve Desktop Support Engineer Interview Questions and Answers

Yes, I am able to manage my own conveyance.

• I have my own reliable mode of transportation

• I am comfortable with driving to different locations for work

• I am familiar with the local area and traffic patterns

• I am willing to travel for work as needed

I would be able to take security measures by staying updated on security best practices, implementing security protocols, and regularly monitoring systems for vulnerabilities.

• Stay updated on security best practices through training and certifications

• Implement security protocols such as firewalls, antivirus software, and encryption

• Regularly monitor systems for vulnerabilities and perform security audits

• Educate users on ...read more

Our business address is located at 123 Main Street, and my reporting location within the company is on the 5th floor of the main office building.

• Business address: 123 Main Street

• Reporting location: 5th floor of main office building

The version and edition of MS Office in our company is Office 365 ProPlus.

• Office 365 ProPlus is the version and edition of MS Office used in our company.

• It includes applications like Word, Excel, PowerPoint, and Outlook.

• Regular updates and cloud services are included in Office 365 ProPlus.

Team leader responsibilities include managing team members, setting goals, providing guidance, and ensuring tasks are completed efficiently.

• Managing and supervising team members

• Setting goals and objectives for the team

• Providing guidance and support to team members

• Ensuring tasks are completed efficiently and on time

• Handling conflicts and resolving issues within the team

• Communicating effectively with team members and upp...read more

Maintain asset inventory by tracking, updating, and documenting all hardware and software assets.

• Regularly update asset database with new acquisitions and disposals

• Track asset location, user assignment, and warranty information

• Perform regular audits to ensure accuracy of inventory records

• Document asset details such as specifications, purchase date, and maintenance history

I receive my salary through direct deposit into my bank account.

• I receive my salary through direct deposit

• I do not receive my salary in cash

• My salary is deposited into my bank account

Short term goal is to enhance technical skills, long term goal is to become a senior IT manager.

• Short term goal: Obtain certifications in relevant technologies, gain hands-on experience in troubleshooting various IT issues

• Long term goal: Pursue advanced degrees in IT management, take on leadership roles in IT projects

• Short term goal: Attend training sessions on new technologies, participate in IT projects to gain pract...read more

We have a total of 50 servers, including models such as Dell PowerEdge R740 and HP ProLiant DL380.

• Total of 50 servers

• Models include Dell PowerEdge R740 and HP ProLiant DL380

The latest version of antivirus is typically the most up-to-date version released by the antivirus software provider.

• Regularly check for updates on the antivirus software's official website or through the software itself

• Ensure automatic updates are enabled to receive the latest protection against new threats

The version and edition of Ms. Office in our company is Office 365 ProPlus.

• Office 365 ProPlus is the version and edition of Ms. Office used in our company.

• It includes applications like Word, Excel, PowerPoint, Outlook, and more.

• Regular updates and cloud services are included in Office 365 ProPlus.