Evision Technoserve Desktop Support Engineer Interview Questions, Process, and Tips

Maintain asset inventory by tracking, updating, and documenting all hardware and software assets.

• Regularly update asset database with new acquisitions and disposals

• Track asset location, user assignment, and warranty information

• Perform regular audits to ensure accuracy of inventory records

• Document asset details such as specifications, purchase date, and maintenance history

I receive my salary through direct deposit into my bank account.

• I receive my salary through direct deposit

• I do not receive my salary in cash

• My salary is deposited into my bank account

Short term goal is to enhance technical skills, long term goal is to become a senior IT manager.

• Short term goal: Obtain certifications in relevant technologies, gain hands-on experience in troubleshooting various IT issues

• Long term goal: Pursue advanced degrees in IT management, take on leadership roles in IT projects

• Short term goal: Attend training sessions on new technologies, participate in IT projects to gain pract...read more

We have a total of 50 servers, including models such as Dell PowerEdge R740 and HP ProLiant DL380.

• Total of 50 servers

• Models include Dell PowerEdge R740 and HP ProLiant DL380

The latest version of antivirus is typically the most up-to-date version released by the antivirus software provider.

• Regularly check for updates on the antivirus software's official website or through the software itself

• Ensure automatic updates are enabled to receive the latest protection against new threats

The version and edition of Ms. Office in our company is Office 365 ProPlus.

• Office 365 ProPlus is the version and edition of Ms. Office used in our company.

• It includes applications like Word, Excel, PowerPoint, Outlook, and more.

• Regular updates and cloud services are included in Office 365 ProPlus.

ABC Company

• ABC Company's domain name is abc.com

• The company's email addresses end with @abc.com

I maintain asset inventory by using specialized software to track and update information on all hardware and software assets.

• Utilize asset management software to track all hardware and software assets

• Regularly update asset records with new acquisitions and disposals

• Perform physical audits to verify the accuracy of asset inventory

• Generate reports on asset utilization and lifecycle management

I would be able to take security measures by staying updated on security best practices, implementing security protocols, and regularly monitoring systems for vulnerabilities.

• Stay updated on security best practices through training and certifications

• Implement security protocols such as firewalls, antivirus software, and encryption

• Regularly monitor systems for vulnerabilities and apply patches and updates

• Educate users o...read more

My notice period is currently one month.

• Notice period is one month

• I am required to give one month's notice before leaving my current position

• I can start a new role after serving my notice period