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Evision Technoserve Desktop Support Engineer Interview Questions, Process, and Tips

Updated 28 Feb 2025

Top Evision Technoserve Desktop Support Engineer Interview Questions and Answers

View all 19 questions

Evision Technoserve Desktop Support Engineer Interview Experiences

116 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 20 general issues which you face in daily basic reason for leaving ?
  • Ans. 

    Common daily issues faced in Desktop Support Engineer role and reasons for leaving

    • Hardware failures

    • Software issues

    • Network connectivity problems

    • Printer malfunctions

    • User error

    • Security breaches

    • Lack of resources

    • Inadequate training

    • High stress levels

    • Long working hours

  • Answered by AI
  • Q2. Reason for leaving?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Looking for new challenges

    • Seeking better work-life balance

    • Relocation to a new area

    • Company downsizing or restructuring

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Salary Discussion
  • Q2. What was my Last Working Day in the previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a great Company for OJT program

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Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Name of reporting manager?
  • Ans. 

    The reporting manager's name is John Smith.

    • Reporting manager's name is John Smith

    • He has been in the role for 2 years

    • He is known for his strong leadership skills

  • Answered by AI
  • Q2. Your current salary?
  • Ans. 

    I am currently earning $50,000 per year.

    • Be honest about your current salary

    • Avoid providing exact figures if uncomfortable

    • Focus on your skills and experience rather than salary

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Number of engineers in team?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current Company?
  • Ans. 

    I am currently working at XYZ Corporation as a Desktop Support Engineer.

    • XYZ Corporation is a multinational company with offices worldwide.

    • I provide technical support for desktops, laptops, printers, and other peripherals.

    • I troubleshoot hardware and software issues for employees.

    • I also assist with network connectivity and software installations.

  • Answered by AI
  • Q2. Total Working Experience?
  • Ans. 

    I have 5 years of experience in Desktop Support roles.

    • 5 years of experience in providing desktop support to end users

    • Proficient in troubleshooting hardware and software issues

    • Experience in setting up and configuring desktops, laptops, and peripherals

    • Knowledge of operating systems such as Windows and Mac OS

    • Familiarity with ticketing systems and ITIL processes

  • Answered by AI

Get interview-ready with Top Evision Technoserve Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Total Working Experience?
  • Ans. 

    I have 5 years of experience in Desktop Support roles.

    • 5 years of experience in providing desktop support to end users

    • Proficient in troubleshooting hardware and software issues

    • Experience in setting up and configuring desktops, laptops, and peripherals

    • Knowledge of operating systems such as Windows and Mac OS

    • Familiarity with ticketing systems and ITIL practices

  • Answered by AI
  • Q2. Current Company?
  • Ans. 

    I am currently working at XYZ Company as a Desktop Support Engineer.

    • XYZ Company

    • Desktop Support Engineer role

    • Responsibilities include troubleshooting hardware and software issues

    • Providing technical support to end users

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Are you getting your salary in check or cash?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current Company?
  • Q2. You're Current Salary?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Total work experience.
  • Q2. Reason for leaving?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. No of Engineers in Team?
  • Ans. 

    There are 5 engineers in the team.

    • Team consists of 5 engineers

    • Each engineer has specific roles and responsibilities

    • Collaboration and communication are key in team dynamics

  • Answered by AI
  • Q2. How many problems/Tickets. you face on daily basic?
  • Ans. 

    I typically face around 10-15 problems/tickets on a daily basis.

    • On average, I handle 10-15 tickets per day

    • The number of tickets can vary depending on the complexity of the issues

    • I prioritize and resolve tickets based on urgency and impact on users

    • Examples of tickets include software installation, network connectivity issues, and hardware malfunctions

  • Answered by AI
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Evision Technoserve Interview FAQs

How many rounds are there in Evision Technoserve Desktop Support Engineer interview?
Evision Technoserve interview process usually has 1 rounds. The most common rounds in the Evision Technoserve interview process are HR, Technical and One-on-one Round.
How to prepare for Evision Technoserve Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Evision Technoserve. The most common topics and skills that interviewers at Evision Technoserve expect are Automation Testing, Big Data, Bsc, C and C++.
What are the top questions asked in Evision Technoserve Desktop Support Engineer interview?

Some of the top questions asked at the Evision Technoserve Desktop Support Engineer interview -

  1. how many problems/ tickets you face on daily bas...read more
  2. How many problems/Tickets. you face on daily bas...read more
  3. HOW may problem/ ticket you face on daily bas...read more

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Evision Technoserve Desktop Support Engineer Interview Process

based on 126 interviews

1 Interview rounds

  • HR Round
View more
Evision Technoserve Desktop Support Engineer Salary
based on 19 salaries
₹0.6 L/yr - ₹3 L/yr
27% less than the average Desktop Support Engineer Salary in India
View more details

Evision Technoserve Desktop Support Engineer Reviews and Ratings

based on 176 reviews

4.9/5

Rating in categories

4.7

Skill development

4.6

Work-life balance

4.5

Salary

4.6

Job security

4.8

Company culture

4.6

Promotions

4.7

Work satisfaction

Explore 176 Reviews and Ratings
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