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Wipro Desktop Support Engineer Interview Questions, Process, and Tips

Updated 5 Feb 2025

Top Wipro Desktop Support Engineer Interview Questions and Answers

View all 25 questions

Wipro Desktop Support Engineer Interview Experiences

28 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Introduction your self.
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • I have X years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring desktops, laptops, and peripherals

    • Familiar with operating systems such as Windows and MacOS

    • Excellent communication

  • Answered by AI
  • Q2. Tell me about your role and responsibilities
  • Ans. 

    As a Desktop Support Engineer, I am responsible for providing technical support to end users, troubleshooting hardware and software issues, and maintaining IT systems.

    • Provide technical support to end users

    • Troubleshoot hardware and software issues

    • Install, configure, and maintain IT systems

    • Ensure security and compliance with IT policies

    • Document and track technical issues and resolutions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self well.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. About Hardware Os Outlook Troubleshooting MS 365

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Dns , dhpc, outlook,excel, ms office
  • Q2. Outlook configuration process
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Tell about your projects
Round 2 - Aptitude Test 

Aptitude was a 20 questions mcq test

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare . Listen every question carefully and answer wisely

Wipro interview questions for designations

 Desktop Support

 (2)

 Desktop Support Engineer L1

 (4)

 Desktop Support Engineer L2

 (3)

 IT Desktop Support Engineer

 (1)

 Desktop Support Executive

 (1)

 Desktop Engineer

 (1)

 Desktop Support Engineer 2

 (1)

 Server Support Engineer

 (3)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is VPN, and advantages
  • Ans. 

    VPN stands for Virtual Private Network. It allows users to securely access a private network over a public network.

    • Encrypts data to ensure privacy and security

    • Allows users to access network resources remotely

    • Helps bypass geo-restrictions and censorship

    • Protects against cyber threats when using public Wi-Fi

    • Examples: NordVPN, ExpressVPN, Cisco AnyConnect

  • Answered by AI
  • Q2. Different between Static and dynamic IP
  • Ans. 

    Static IP remains constant, while dynamic IP changes frequently.

    • Static IP is manually assigned and does not change, while dynamic IP is assigned by a DHCP server and can change.

    • Static IP is typically used for servers, printers, and network devices that need a consistent address.

    • Dynamic IP is commonly used for devices that connect to the internet and do not require a fixed address.

    • Static IP provides better security and ...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. HR Round about salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good in salary

Skills evaluated in this interview

Get interview-ready with Top Wipro Interview Questions

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. CPU 4BPP what is there problem
  • Ans. 

    CPU 4BPP refers to a graphics mode that supports only 16 colors.

    • 4BPP stands for 4 bits per pixel, which means each pixel can have one of 16 colors

    • This graphics mode is outdated and not commonly used anymore

    • The problem could be related to outdated hardware or software that does not support this mode

  • Answered by AI
  • Q2. Will wait for first answer
  • Q3. Better we will discuss on interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Happy will see you on interview first on discuss
Please let me know about company which kind of work need to do as a company employee.
Thanks

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. DHCP DNS telnet server wds adds remote desktop iis
  • Q2. CCNA networking router
Round 3 - Technical 

(3 Questions)

  • Q1. DHCP DNS telnet server wds adds remote desktop
  • Q2. CCNA networking router
  • Q3. Router configuration
  • Ans. 

    Router configuration involves setting up and managing network devices to ensure proper communication between devices.

    • Access the router's web interface using a web browser

    • Configure basic settings such as network name and password

    • Set up port forwarding to allow external access to specific devices

    • Create and manage VLANs to segment network traffic

    • Enable and configure security features such as firewalls and VPNs

  • Answered by AI
Round 4 - Technical 

(4 Questions)

  • Q1. CCNA networking router configuration
  • Ans. 

    CCNA networking router configuration involves setting up and managing routers for efficient network communication.

    • CCNA certification is required for router configuration

    • Configuration involves setting up IP addresses, subnet masks, and default gateways

    • Routing protocols like OSPF and EIGRP are used for efficient routing

    • Security measures like access control lists (ACLs) are implemented to protect the network

    • Examples of ro

  • Answered by AI
  • Q2. Router configuration CCNA
  • Q3. CCNA networking router
  • Q4. DNS telnet server router configuration

Interview Preparation Tips

Interview preparation tips for other job seekers - Time management and focus on gol making a good friend

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. How to rejoin domain
  • Ans. 

    To rejoin a domain, you need to disjoin the computer from the domain first and then rejoin it.

    • First, disjoin the computer from the domain by going to System Properties > Computer Name > Change > select Workgroup and restart the computer.

    • Next, rejoin the computer to the domain by going to System Properties > Computer Name > Change > select Domain and enter the domain name.

    • You will need domain admin credentials to rejoin...

  • Answered by AI
  • Q2. What is active directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, etc.

    • Allows for authentication and authorization of users

    • Enables administrators to manage and secure network resources

    • Supports single sign-on for users across different applications

  • Answered by AI
  • Q3. How to troubleshot system slowness issue
  • Ans. 

    To troubleshoot system slowness, check for resource usage, run diagnostics, update software, and optimize settings.

    • Check CPU, memory, and disk usage to identify resource bottlenecks

    • Run system diagnostics to identify any hardware issues

    • Update software and drivers to ensure system is running on the latest versions

    • Optimize system settings such as startup programs and background processes

    • Consider checking for malware or vi

  • Answered by AI
  • Q4. What is Dynamic host configuration protocol (DHCP)
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in reducing manual configuration errors

    • Uses a lease mechanism to manage IP address assignments

    • Commonly used in home networks, corporate networks, and internet service providers

  • Answered by AI
  • Q5. System not booting

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer interview:
  • Windows Server
Interview preparation tips for other job seekers - if you wre preparing for desktop support interview then Don't study everything just focus on scenario based questions.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Genral intro and desktop related issues like ,REMOTE DESKTOP,OST,PST etc
  • Q2. DHCP,DNS, VPN etc

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer interview:
  • Remote Desktop
Interview preparation tips for other job seekers - Do focus on your communication skill,just br positive and go for it
Best of luck ........
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me abaut your self?
  • Q2. Are you with Wipro before ?
Round 3 - Technical 

(2 Questions)

  • Q1. How to configure outlook?
  • Ans. 

    Configuring Outlook involves setting up email accounts, adding signatures, and customizing settings.

    • Open Outlook and click on File

    • Click on Add Account and enter email credentials

    • Customize settings such as signature and automatic replies

    • Set up rules for organizing emails

    • Troubleshoot any issues with connectivity or syncing

    • Regularly update and maintain Outlook for optimal performance

  • Answered by AI
  • Q2. Blu screen error? Office 365, letast os , Citrix

Interview Preparation Tips

Interview preparation tips for other job seekers - You have gain knowledge least technology.
Update your self.

Wipro Interview FAQs

How many rounds are there in Wipro Desktop Support Engineer interview?
Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Wipro Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Desktop Support, Service Desk, Technical Support, Troubleshooting and Active Directory.
What are the top questions asked in Wipro Desktop Support Engineer interview?

Some of the top questions asked at the Wipro Desktop Support Engineer interview -

  1. How to rectify data recovery, dual monitor connect...read more
  2. What will you do if your system is infected with the malware and how will you b...read more
  3. Os installed and networking , what is hardw...read more
How long is the Wipro Desktop Support Engineer interview process?

The duration of Wipro Desktop Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Wipro Desktop Support Engineer Interview Process

based on 32 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Technical Round
  • One-on-one Round
View more
Wipro Desktop Support Engineer Salary
based on 2k salaries
₹1 L/yr - ₹5 L/yr
15% more than the average Desktop Support Engineer Salary in India
View more details

Wipro Desktop Support Engineer Reviews and Ratings

based on 402 reviews

3.9/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.2

Salary

3.5

Job security

3.7

Company culture

2.9

Promotions

3.5

Work satisfaction

Explore 402 Reviews and Ratings
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