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Wipro
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I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
I have X years of experience in providing desktop support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring desktops, laptops, and peripherals
Familiar with operating systems such as Windows and MacOS
Excellent communication
As a Desktop Support Engineer, I am responsible for providing technical support to end users, troubleshooting hardware and software issues, and maintaining IT systems.
Provide technical support to end users
Troubleshoot hardware and software issues
Install, configure, and maintain IT systems
Ensure security and compliance with IT policies
Document and track technical issues and resolutions
I was interviewed in Jan 2025.
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
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Aptitude was a 20 questions mcq test
Wipro interview questions for designations
VPN stands for Virtual Private Network. It allows users to securely access a private network over a public network.
Encrypts data to ensure privacy and security
Allows users to access network resources remotely
Helps bypass geo-restrictions and censorship
Protects against cyber threats when using public Wi-Fi
Examples: NordVPN, ExpressVPN, Cisco AnyConnect
Static IP remains constant, while dynamic IP changes frequently.
Static IP is manually assigned and does not change, while dynamic IP is assigned by a DHCP server and can change.
Static IP is typically used for servers, printers, and network devices that need a consistent address.
Dynamic IP is commonly used for devices that connect to the internet and do not require a fixed address.
Static IP provides better security and ...
Get interview-ready with Top Wipro Interview Questions
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.
CPU 4BPP refers to a graphics mode that supports only 16 colors.
4BPP stands for 4 bits per pixel, which means each pixel can have one of 16 colors
This graphics mode is outdated and not commonly used anymore
The problem could be related to outdated hardware or software that does not support this mode
I applied via Company Website and was interviewed in Nov 2022. There were 4 interview rounds.
Router configuration involves setting up and managing network devices to ensure proper communication between devices.
Access the router's web interface using a web browser
Configure basic settings such as network name and password
Set up port forwarding to allow external access to specific devices
Create and manage VLANs to segment network traffic
Enable and configure security features such as firewalls and VPNs
CCNA networking router configuration involves setting up and managing routers for efficient network communication.
CCNA certification is required for router configuration
Configuration involves setting up IP addresses, subnet masks, and default gateways
Routing protocols like OSPF and EIGRP are used for efficient routing
Security measures like access control lists (ACLs) are implemented to protect the network
Examples of ro
I applied via Naukri.com and was interviewed before Nov 2022. There was 1 interview round.
To rejoin a domain, you need to disjoin the computer from the domain first and then rejoin it.
First, disjoin the computer from the domain by going to System Properties > Computer Name > Change > select Workgroup and restart the computer.
Next, rejoin the computer to the domain by going to System Properties > Computer Name > Change > select Domain and enter the domain name.
You will need domain admin credentials to rejoin...
Active Directory is a directory service developed by Microsoft for Windows domain networks.
Centralized database for managing network resources
Stores information about users, computers, groups, etc.
Allows for authentication and authorization of users
Enables administrators to manage and secure network resources
Supports single sign-on for users across different applications
To troubleshoot system slowness, check for resource usage, run diagnostics, update software, and optimize settings.
Check CPU, memory, and disk usage to identify resource bottlenecks
Run system diagnostics to identify any hardware issues
Update software and drivers to ensure system is running on the latest versions
Optimize system settings such as startup programs and background processes
Consider checking for malware or vi
DHCP is a network protocol that automatically assigns IP addresses to devices on a network.
Automatically assigns IP addresses to devices on a network
Helps in reducing manual configuration errors
Uses a lease mechanism to manage IP address assignments
Commonly used in home networks, corporate networks, and internet service providers
I applied via Approached by Company and was interviewed in Apr 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.
Configuring Outlook involves setting up email accounts, adding signatures, and customizing settings.
Open Outlook and click on File
Click on Add Account and enter email credentials
Customize settings such as signature and automatic replies
Set up rules for organizing emails
Troubleshoot any issues with connectivity or syncing
Regularly update and maintain Outlook for optimal performance
The duration of Wipro Desktop Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 32 interviews
3 Interview rounds
based on 402 reviews
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