Evision Technoserve Desktop Interview Questions, Process, and Tips

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows for authentication and authorization of users

• Enables administrators to apply group policies across the network

PST stands for Personal Storage Table and is a file format used by Microsoft Outlook to store email messages, contacts, calendar items, and other data. OST stands for Offline Storage Table and is a file format used by Outlook to allow users to work offline.

• PST is a file format used by Microsoft Outlook to store email messages, contacts, calendar items, and other data

• OST is a file format used by Outlook to allow users t...read more

I would use alternative email platforms, communicate via phone or in person, and seek technical support.

• Use alternative email platforms such as Gmail or Yahoo Mail

• Communicate via phone or in person for urgent matters

• Seek technical support from IT department or online forums

• Access emails through web browser if possible

DHCP assigns dynamic IP addresses to devices on a network, while static IP addresses are manually configured by the user.

• DHCP automatically assigns IP addresses to devices on a network

• Static IP addresses are manually configured by the user

• DHCP is more convenient for large networks with many devices

• Static IP addresses are useful for devices that require constant access, like servers

• DHCP can lead to IP address conflicts

The OSI Model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

• OSI Model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, Application

• TCP/IP Model has 4 layers: Network Interface, Internet, Transport, Application

• OSI Model is a theoretical model, while TCP/IP is a practical implementation

• OSI Model is more detailed and struc...read more

ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.

• ITIL helps organizations align their IT services with business needs

• It improves efficiency and effectiveness of IT processes

• ITIL provides a framework for continuous improvement

• It promotes a customer-centric approach to service delivery

• Examples of ITIL practices include incident management, change manag