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Evision Technoserve Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top Evision Technoserve Interview Questions and Answers

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Desktop Interview Questions & Answers

user image Vineet Binny Verma

posted on 7 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is active directory?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users

    • Enables administrators to apply group policies across the network

  • Answered by AI
  • Q2. What is PST?what is OST?
  • Ans. 

    PST stands for Personal Storage Table and is a file format used by Microsoft Outlook to store email messages, contacts, calendar items, and other data. OST stands for Offline Storage Table and is a file format used by Outlook to allow users to work offline.

    • PST is a file format used by Microsoft Outlook to store email messages, contacts, calendar items, and other data

    • OST is a file format used by Outlook to allow users t...

  • Answered by AI
Round 3 - Technical 

(4 Questions)

  • Q1. If outlook is not working how will you manage?
  • Ans. 

    I would use alternative email platforms, communicate via phone or in person, and seek technical support.

    • Use alternative email platforms such as Gmail or Yahoo Mail

    • Communicate via phone or in person for urgent matters

    • Seek technical support from IT department or online forums

    • Access emails through web browser if possible

  • Answered by AI
  • Q2. Difference between DHCP and Static?
  • Ans. 

    DHCP assigns dynamic IP addresses to devices on a network, while static IP addresses are manually configured by the user.

    • DHCP automatically assigns IP addresses to devices on a network

    • Static IP addresses are manually configured by the user

    • DHCP is more convenient for large networks with many devices

    • Static IP addresses are useful for devices that require constant access, like servers

    • DHCP can lead to IP address conflicts

  • Answered by AI
  • Q3. What is OSI Model?and how it is differ from TCP/IP?
  • Ans. 

    The OSI Model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

    • OSI Model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, Application

    • TCP/IP Model has 4 layers: Network Interface, Internet, Transport, Application

    • OSI Model is a theoretical model, while TCP/IP is a practical implementation

    • OSI Model is more detailed and struc...

  • Answered by AI
  • Q4. What Is ITIL ?and how it changes the industries?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.

    • ITIL helps organizations align their IT services with business needs

    • It improves efficiency and effectiveness of IT processes

    • ITIL provides a framework for continuous improvement

    • It promotes a customer-centric approach to service delivery

    • Examples of ITIL practices include incident management, change manag

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Evision Technoserve Desktop interview:
  • ITIL Framework

Skills evaluated in this interview

Top Evision Technoserve Desktop Interview Questions and Answers

Q1. What is OSI Model?and how it is differ from TCP/IP?
View answer (1)

Desktop Interview Questions asked at other Companies

Q1. How to repair Windows 10 OS when it get corrupted and not start?
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Registered Address and Your reporting location in company?
  • Ans. 

    My registered address is my permanent address on record with the company. My reporting location is where I physically work.

    • Registered address is the official address on file with HR for communication and documentation purposes

    • Reporting location is where I am physically present to perform my job duties

    • Example: Registered address - 123 Main Street, City, State, Zip Code. Reporting location - Company Headquarters, Buildin

  • Answered by AI
  • Q2. You're designation in Company?

Top Evision Technoserve Desktop Support Engineer Interview Questions and Answers

Q1. how many problems/ tickets you face on daily basis?
View answer (1)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business profile of company?
  • Ans. 

    Global technology company providing software solutions for businesses.

    • Provides software solutions for businesses of all sizes

    • Offers a wide range of products and services including cloud computing, cybersecurity, and data analytics

    • Has a global presence with offices in multiple countries

    • Known for innovation and cutting-edge technology solutions

  • Answered by AI
  • Q2. You're designation in company?

Top Evision Technoserve Desktop Support Engineer Interview Questions and Answers

Q1. how many problems/ tickets you face on daily basis?
View answer (1)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. If not then how you will able to take security majors?
  • Ans. 

    I would be able to take security measures by staying updated on security best practices, implementing encryption protocols, and conducting regular security audits.

    • Stay updated on security best practices

    • Implement encryption protocols

    • Conduct regular security audits

  • Answered by AI
  • Q2. Write down tame leader responsibilities?
  • Ans. 

    Tame leader responsibilities include managing team dynamics, resolving conflicts, setting goals, and providing guidance.

    • Managing team dynamics to ensure smooth collaboration

    • Resolving conflicts among team members

    • Setting clear goals and expectations for the team

    • Providing guidance and support to team members

    • Acting as a mentor and role model for the team

    • Communicating effectively with team members and upper management

  • Answered by AI

Top Evision Technoserve Technical Support Engineer Interview Questions and Answers

Q1. how many problems /tickets you face on daily basis?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Evision Technoserve interview questions for popular designations

 Desktop Support Engineer

 (122)

 Service Desk Engineer

 (56)

 Technical Support Engineer

 (50)

 Electrical Engineer

 (2)

 Engineer- Customer Support

 (2)

 Help Desk Engineer

 (2)

 Software Developer

 (1)

 System Administrator

 (1)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problem/ thicket you face on daily basis?
  • Ans. 

    I typically face around 10-15 problems or tickets on a daily basis.

    • Handling user account issues

    • Troubleshooting software and hardware problems

    • Resolving network connectivity issues

    • Assisting with software installations and updates

  • Answered by AI
  • Q2. Printers (local and networking) along with model no's?

Top Evision Technoserve Service Desk Engineer Interview Questions and Answers

Q1. How many problem/ thicket you face on daily basis?
View answer (1)

Service Desk Engineer Interview Questions asked at other Companies

Q1. What will you do if zoom application does not open?
View answer (2)

Get interview-ready with Top Evision Technoserve Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. If not then how you will able to take security majors?
  • Ans. 

    I would be able to take security measures by staying updated on security best practices, attending training sessions, and implementing security protocols.

    • Stay updated on security best practices through continuous learning

    • Attend training sessions on security protocols and procedures

    • Implement security measures such as encryption, access controls, and regular security audits

  • Answered by AI
  • Q2. Write done team leader responsibilities?
  • Ans. 

    Team leader responsibilities include managing team performance, providing guidance, resolving conflicts, and setting goals.

    • Managing team performance by setting clear expectations and providing feedback

    • Providing guidance and support to team members

    • Resolving conflicts and addressing any issues within the team

    • Setting goals and objectives for the team to achieve

    • Leading by example and demonstrating strong leadership skills

  • Answered by AI

Top Evision Technoserve Service Desk Engineer Interview Questions and Answers

Q1. How many problem/ thicket you face on daily basis?
View answer (1)

Service Desk Engineer Interview Questions asked at other Companies

Q1. What will you do if zoom application does not open?
View answer (2)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. No. of desktop and laptop with make and model name?
  • Ans. 

    I manage 200 desktops and 100 laptops. Desktops include Dell Optiplex 7010 and laptops include HP EliteBook 840 G3.

    • 200 desktops including Dell Optiplex 7010

    • 100 laptops including HP EliteBook 840 G3

  • Answered by AI
  • Q2. No. of servers and model name?
  • Ans. 

    We have a total of 50 servers, including Dell PowerEdge R740 and HP ProLiant DL380 Gen10 models.

    • Total of 50 servers

    • Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10

  • Answered by AI

Top Evision Technoserve Desktop Support Engineer Interview Questions and Answers

Q1. how many problems/ tickets you face on daily basis?
View answer (1)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 20 General issues which you face in daily basic Rison for leaving?
  • Q2. HOW may problem/ ticket you face on daily basic?
  • Ans. 

    I typically face around 10-15 problems/tickets on a daily basis.

    • Troubleshooting hardware and software issues

    • Assisting users with login and connectivity problems

    • Installing and configuring new equipment or software

    • Responding to email and phone inquiries

    • Documenting and updating ticket status

  • Answered by AI

Top Evision Technoserve Desktop Support Engineer Interview Questions and Answers

Q1. how many problems/ tickets you face on daily basis?
View answer (1)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. The training programs have been really valuable in helping me expand my skill.
  • Q2. It's great to work.. no any cons.

Top Evision Technoserve Technical Support Engineer Interview Questions and Answers

Q1. how many problems /tickets you face on daily basis?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI

Top Evision Technoserve Technical Support Engineer Interview Questions and Answers

Q1. how many problems /tickets you face on daily basis?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Ans. 

    Yes, I have obtained the CompTIA A+ certification.

    • Obtained CompTIA A+ certification

    • Certification validates knowledge in IT fundamentals and troubleshooting

    • Helps in providing technical support for hardware, software, and networking issues

  • Answered by AI
  • Q2. What is ITIL? and how it changes the industries?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.

    • ITIL helps organizations align their IT services with the needs of the business.

    • It provides a framework for delivering high-quality IT services and improving overall efficiency.

    • ITIL promotes a customer-centric approach to service delivery.

    • It helps organizations standardize processes and procedures, lea...

  • Answered by AI

Top Evision Technoserve Technical Support Engineer Interview Questions and Answers

Q1. how many problems /tickets you face on daily basis?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Evision Technoserve Interview FAQs

How many rounds are there in Evision Technoserve interview?
Evision Technoserve interview process usually has 1-2 rounds. The most common rounds in the Evision Technoserve interview process are HR, Technical and Resume Shortlist.
How to prepare for Evision Technoserve interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Evision Technoserve. The most common topics and skills that interviewers at Evision Technoserve expect are Networking, C++, Electronics, EEE and Electronics Engineering.
What are the top questions asked in Evision Technoserve interview?

Some of the top questions asked at the Evision Technoserve interview -

  1. What is OSI Model?and how it is differ from TCP/...read more
  2. If outlook is not working how will you mana...read more
  3. What Is ITIL ?and how it changes the industri...read more
How long is the Evision Technoserve interview process?

The duration of Evision Technoserve interview process can vary, but typically it takes about less than 2 weeks to complete.

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Evision Technoserve Interview Process

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Interview experience

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4.5

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