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I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Active Directory is a directory service developed by Microsoft for Windows domain networks.
Centralized database for managing network resources
Stores information about users, computers, and other network objects
Allows for authentication and authorization of users
Enables administrators to apply group policies across the network
PST stands for Personal Storage Table and is a file format used by Microsoft Outlook to store email messages, contacts, calendar items, and other data. OST stands for Offline Storage Table and is a file format used by Outlook to allow users to work offline.
PST is a file format used by Microsoft Outlook to store email messages, contacts, calendar items, and other data
OST is a file format used by Outlook to allow users t...
I would use alternative email platforms, communicate via phone or in person, and seek technical support.
Use alternative email platforms such as Gmail or Yahoo Mail
Communicate via phone or in person for urgent matters
Seek technical support from IT department or online forums
Access emails through web browser if possible
DHCP assigns dynamic IP addresses to devices on a network, while static IP addresses are manually configured by the user.
DHCP automatically assigns IP addresses to devices on a network
Static IP addresses are manually configured by the user
DHCP is more convenient for large networks with many devices
Static IP addresses are useful for devices that require constant access, like servers
DHCP can lead to IP address conflicts
The OSI Model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
OSI Model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, Application
TCP/IP Model has 4 layers: Network Interface, Internet, Transport, Application
OSI Model is a theoretical model, while TCP/IP is a practical implementation
OSI Model is more detailed and struc...
ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.
ITIL helps organizations align their IT services with business needs
It improves efficiency and effectiveness of IT processes
ITIL provides a framework for continuous improvement
It promotes a customer-centric approach to service delivery
Examples of ITIL practices include incident management, change manag
My registered address is my permanent address on record with the company. My reporting location is where I physically work.
Registered address is the official address on file with HR for communication and documentation purposes
Reporting location is where I am physically present to perform my job duties
Example: Registered address - 123 Main Street, City, State, Zip Code. Reporting location - Company Headquarters, Buildin
Global technology company providing software solutions for businesses.
Provides software solutions for businesses of all sizes
Offers a wide range of products and services including cloud computing, cybersecurity, and data analytics
Has a global presence with offices in multiple countries
Known for innovation and cutting-edge technology solutions
I would be able to take security measures by staying updated on security best practices, implementing encryption protocols, and conducting regular security audits.
Stay updated on security best practices
Implement encryption protocols
Conduct regular security audits
Tame leader responsibilities include managing team dynamics, resolving conflicts, setting goals, and providing guidance.
Managing team dynamics to ensure smooth collaboration
Resolving conflicts among team members
Setting clear goals and expectations for the team
Providing guidance and support to team members
Acting as a mentor and role model for the team
Communicating effectively with team members and upper management
Evision Technoserve interview questions for popular designations
I typically face around 10-15 problems or tickets on a daily basis.
Handling user account issues
Troubleshooting software and hardware problems
Resolving network connectivity issues
Assisting with software installations and updates
Get interview-ready with Top Evision Technoserve Interview Questions
I would be able to take security measures by staying updated on security best practices, attending training sessions, and implementing security protocols.
Stay updated on security best practices through continuous learning
Attend training sessions on security protocols and procedures
Implement security measures such as encryption, access controls, and regular security audits
Team leader responsibilities include managing team performance, providing guidance, resolving conflicts, and setting goals.
Managing team performance by setting clear expectations and providing feedback
Providing guidance and support to team members
Resolving conflicts and addressing any issues within the team
Setting goals and objectives for the team to achieve
Leading by example and demonstrating strong leadership skills
I manage 200 desktops and 100 laptops. Desktops include Dell Optiplex 7010 and laptops include HP EliteBook 840 G3.
200 desktops including Dell Optiplex 7010
100 laptops including HP EliteBook 840 G3
We have a total of 50 servers, including Dell PowerEdge R740 and HP ProLiant DL380 Gen10 models.
Total of 50 servers
Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10
I typically face around 10-15 problems/tickets on a daily basis.
Troubleshooting hardware and software issues
Assisting users with login and connectivity problems
Installing and configuring new equipment or software
Responding to email and phone inquiries
Documenting and updating ticket status
In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.
Advancing to a senior role within the Technical Support team
Leading and mentoring a team of junior engineers
Implementing new technologies and solutions to improve customer support
Attending relevant training and certifications to enhance skills
Contributing to the overall growth and success of the company
Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.
CompTIA A+
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Associate (CCNA)
Yes, I have obtained the CompTIA A+ certification.
Obtained CompTIA A+ certification
Certification validates knowledge in IT fundamentals and troubleshooting
Helps in providing technical support for hardware, software, and networking issues
ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.
ITIL helps organizations align their IT services with the needs of the business.
It provides a framework for delivering high-quality IT services and improving overall efficiency.
ITIL promotes a customer-centric approach to service delivery.
It helps organizations standardize processes and procedures, lea...
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The duration of Evision Technoserve interview process can vary, but typically it takes about less than 2 weeks to complete.
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Desktop Support Engineer
21
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| ₹0 L/yr - ₹0 L/yr |
System Engineer
7
salaries
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Service Desk Engineer
6
salaries
| ₹0 L/yr - ₹0 L/yr |
System Administrator
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Network Engineer
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Infosys
TCS
Wipro
HCLTech