AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Clear (1)
Evision Technoserve Help Desk Engineer Interview Questions and Answers
Evision Technoserve Help Desk Engineer Interview Experiences
2 interviews found
Anonymous
(2 Questions)
- Q1. Ticketing tool of your company?
- Ans.
Our company uses a robust ticketing tool to streamline support requests and enhance communication between teams.
Centralized platform for tracking and managing support tickets.
Automated notifications to keep users updated on ticket status.
Integration with other tools like Slack and email for seamless communication.
Reporting features to analyze ticket trends and team performance.
Example: We use Jira Service Desk for its
- Q2. Strengths & Weakness?
- Ans.
I excel in problem-solving and communication, but I sometimes struggle with time management under pressure.
Strength: Strong problem-solving skills. Example: Resolved a complex network issue within an hour, minimizing downtime.
Strength: Excellent communication. Example: Successfully trained new staff on software tools, improving team efficiency.
Weakness: Time management under pressure. Example: During peak hours, I occa...
Top trending discussions
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. What is the latest OS?
- Ans.
The latest OS is macOS Big Sur (11.0.1) for Mac and Windows 10 (20H2) for PC.
macOS Big Sur was released on November 12, 2020 and features a redesigned interface and improved performance.
Windows 10 (20H2) was released on October 20, 2020 and includes new features like a refreshed Start menu and improved notifications.
Other recent OS releases include iOS 14 for Apple mobile devices and Android 11 for Android devices.
Skills evaluated in this interview
Interview Questionnaire
1 Question
- Q1. They will ask what you mentioned in the profile- Yes Seriously!
I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About my work experience.
- Q2. About my technical skills
- Q3. About my personal details
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
Interview Preparation Tips
- Computer Hardware
- Computer Networking
Cisco CBS 240 switch - routers configuration and knowledge ;
Hardware and technical knowledge.
You are ready to do a JOB.
Kind Regards
I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basics question on Networking,DHCP,DNS,ServiceNow,
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you join this company
Interview Preparation Tips
I appeared for an interview before Feb 2016.
Interview Preparation Tips
Experience: We were a given a grammar test. There were 4 people other than me who had came for the same profile. But I was confident that I am gonna score well in the grammar test. I did score well.
Tips: Easy Grammar Preposition verb adverb noun pronoun. Just brush up you or mug up your old grammar books. And you will be able to clear it.
Round: Speaking on a topic
Experience: Then we had another round of speaking on a particular topic. My topic was " Why tenure is important in a company ". I gave my best answer and waited for the result. I cleared this round as well. This round totally depends on your knowledge about the topics.
Tips: Confidence and Words.
Round: Test
Experience: It was an online test.
There were some question related to Service Desk. Some were related to ITIL.
Some from Hardware / Networking. Technical Interview was a mess. Sometimes the questions were repetitive. I cleared the test as well.
Tips: Knowledge about the operations, ITIL , AD, Hardware and management helped me in clearing the test.
Duration: 50 minutes
Total Questions: -50
Skills: Intelligence, Reasoning Ability, Public Relations, Public Speaking Skills, Technical Questions, Technical Skills
Evision Technoserve Interview FAQs
Recently Viewed
COMPANY BENEFITS
Reverie Language Technologies
No Benefits
SALARIES
Global Edge Software
JOBS
Cortex Consulting
No Jobs
REVIEWS
Reverie Language Technologies
No Reviews
JOBS
Uniphore Software Systems
No Jobs
INTERVIEWS
Universal Cables
No Interviews
SALARIES
Netcracker Technology
SALARIES
Slk Software Services
INTERVIEWS
Capgemini
No Interviews
JOBS
Uniphore Software Systems
No Jobs
Tell us how to improve this page.
Evision Technoserve Interviews By Designations
- Evision Technoserve Desktop Support Engineer Interview Questions
- Evision Technoserve Service Desk Engineer Interview Questions
- Evision Technoserve Technical Support Engineer Interview Questions
- Evision Technoserve Electrical Engineer Interview Questions
- Evision Technoserve Engineer- Customer Support Interview Questions
- Evision Technoserve Help Desk Engineer Interview Questions
- Evision Technoserve Software Developer Interview Questions
- Evision Technoserve System Administrator Interview Questions
- Show more
Interview Questions for Popular Designations
- Help Desk Executive Interview Questions
- Senior Assistant Help Desk Technician Interview Questions
- Helper Interview Questions
- Desktop Support and Help Desk Engineer Interview Questions
- IT Helpdesk Engineer Interview Questions
- Desktop Support Engineer Interview Questions
- IT Helpdesk Executive Interview Questions
- Helpdesk Associate Interview Questions
- Show more
Evision Technoserve Help Desk Engineer Interview Process
based on 2 interviews
Interview experience
Interview Questions from Similar Companies
Evision Technoserve Help Desk Engineer Reviews and Ratings
based on 1 review
Rating in categories
|
Desktop Support Engineer
20
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
System Engineer
7
salaries
| ₹2.2 L/yr - ₹2.8 L/yr |
|
Service Desk Engineer
6
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
|
System Administrator
5
salaries
| ₹2 L/yr - ₹4.8 L/yr |
|
Network Engineer
5
salaries
| ₹2 L/yr - ₹3 L/yr |
Infosys
TCS
Wipro
HCLTech
- Home >
- Interviews >
- Evision Technoserve Interview Questions >
- Evision Technoserve Help Desk Engineer Interview Questions
