Evision Technoserve Desktop Support Engineer Interview Questions, Process, and Tips

Yes, I am able to manage my own conveyance.

• I have my own reliable mode of transportation

• I am comfortable with driving to different locations for work

• I am familiar with the local area and traffic patterns

• I am willing to travel for work as needed

I would be able to take security measures by staying updated on security best practices, implementing security protocols, and regularly monitoring systems for vulnerabilities.

• Stay updated on security best practices through training and certifications

• Implement security protocols such as firewalls, antivirus software, and encryption

• Regularly monitor systems for vulnerabilities and perform security audits

• Educate users on

Our business address is located at 123 Main Street, and my reporting location within the company is on the 5th floor of the main office building.

• Business address: 123 Main Street

• Reporting location: 5th floor of main office building

The version and edition of MS Office in our company is Office 365 ProPlus.

• Office 365 ProPlus is the version and edition of MS Office used in our company.

• It includes applications like Word, Excel, PowerPoint, and Outlook.

• Regular updates and cloud services are included in Office 365 ProPlus.

Team leader responsibilities include managing team members, setting goals, providing guidance, and ensuring tasks are completed efficiently.

• Managing and supervising team members

• Setting goals and objectives for the team

• Providing guidance and support to team members

• Ensuring tasks are completed efficiently and on time

• Handling conflicts and resolving issues within the team

• Communicating effectively with team members and upp...read more

Maintain asset inventory by tracking, updating, and documenting all hardware and software assets.

• Regularly update asset database with new acquisitions and disposals

• Track asset location, user assignment, and warranty information

• Perform regular audits to ensure accuracy of inventory records

• Document asset details such as specifications, purchase date, and maintenance history

I receive my salary through direct deposit into my bank account.

• I receive my salary through direct deposit

• I do not receive my salary in cash

• My salary is deposited into my bank account

Short term goal is to enhance technical skills, long term goal is to become a senior IT manager.

• Short term goal: Obtain certifications in relevant technologies, gain hands-on experience in troubleshooting various IT issues

• Long term goal: Pursue advanced degrees in IT management, take on leadership roles in IT projects

• Short term goal: Attend training sessions on new technologies, participate in IT projects to gain pract...read more

We have a total of 50 servers, including models such as Dell PowerEdge R740 and HP ProLiant DL380.

• Total of 50 servers

• Models include Dell PowerEdge R740 and HP ProLiant DL380

The latest version of antivirus is typically the most up-to-date version released by the antivirus software provider.

• Regularly check for updates on the antivirus software's official website or through the software itself

• Ensure automatic updates are enabled to receive the latest protection against new threats

The version and edition of Ms. Office in our company is Office 365 ProPlus.

• Office 365 ProPlus is the version and edition of Ms. Office used in our company.

• It includes applications like Word, Excel, PowerPoint, Outlook, and more.

• Regular updates and cloud services are included in Office 365 ProPlus.