Evision Technoserve Desktop Support Engineer Interview Questions, Process, and Tips

The antivirus used in my company is Symantec Endpoint Protection.

• Symantec Endpoint Protection is a popular antivirus software used for protecting endpoints in a network.

• It provides advanced threat protection, including antivirus, firewall, intrusion prevention, and more.

• Symantec Endpoint Protection is known for its centralized management and reporting capabilities.

• It offers real-time protection against malware, ransomw...read more

The latest version of antivirus is 2021.

• The latest version of popular antivirus software like Norton, McAfee, and Bitdefender is 2021.

• It is important to regularly update antivirus software to protect against new threats and vulnerabilities.

• Antivirus companies release updates frequently to stay ahead of emerging malware and cyber threats.

The latest version of antivirus is constantly changing as new updates are released regularly.

• Antivirus software should be regularly updated to ensure protection against the latest threats

• Popular antivirus programs include Norton, McAfee, Avast, and Bitdefender

• Check the official website of the antivirus software for the most up-to-date version information

My notice period is currently one month.

• My notice period is one month.

• I am required to give one month's notice before leaving my current position.

• I will need to work for one more month before joining a new company.

I have a strong technical background, excellent problem-solving skills, and a proven track record of providing top-notch support.

• Extensive experience in troubleshooting hardware and software issues

• Strong knowledge of operating systems and networking protocols

• Excellent communication skills and ability to work well under pressure

• Proven track record of delivering high-quality support to end-users

Symantec Endpoint Protection

• Symantec Endpoint Protection is the antivirus used in our company

• It provides advanced threat protection for endpoints

• It includes features like antivirus, firewall, intrusion prevention, and more

The latest version of antivirus software is typically updated regularly to provide protection against the latest threats.

• Antivirus software should be regularly updated to ensure protection against new threats

• Common antivirus software providers include Norton, McAfee, Avast, and Bitdefender

• Check the official website of the antivirus software for the latest version information

I am currently working at XYZ Corporation as a Desktop Support Engineer.

• XYZ Corporation

• Desktop Support Engineer role

I have 5 years of experience in Desktop Support roles.

• 5 years of experience in providing desktop support to end users

• Proficient in troubleshooting hardware and software issues

• Experience in setting up and configuring desktops, laptops, and peripherals

• Knowledge of operating systems such as Windows and Mac OS

• Familiarity with ticketing systems and ITIL practices