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I currently work at XYZ Corp, providing technical support and troubleshooting for desktop and network issues.
Managed a ticketing system to prioritize and resolve user issues efficiently.
Provided remote support using tools like TeamViewer and Remote Desktop.
Conducted training sessions for staff on new software and hardware.
Collaborated with the IT team to implement system upgrades and patches.
I am currently working at XYZ Corporation as a Desktop Support Engineer.
XYZ Corporation is a multinational company with offices worldwide.
I provide technical support for desktops, laptops, printers, and other peripherals.
I troubleshoot hardware and software issues for employees.
I also assist with network connectivity and software installations.
I have 5 years of experience in Desktop Support roles.
5 years of experience in providing desktop support to end users
Proficient in troubleshooting hardware and software issues
Experience in setting up and configuring desktops, laptops, and peripherals
Knowledge of operating systems such as Windows and Mac OS
Familiarity with ticketing systems and ITIL processes
I have 5 years of experience in Desktop Support roles.
5 years of experience in providing desktop support to end users
Proficient in troubleshooting hardware and software issues
Experience in setting up and configuring desktops, laptops, and peripherals
Knowledge of operating systems such as Windows and Mac OS
Familiarity with ticketing systems and ITIL practices
I am currently working at XYZ Company as a Desktop Support Engineer.
XYZ Company
Desktop Support Engineer role
Responsibilities include troubleshooting hardware and software issues
Providing technical support to end users
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I am currently working at XYZ Company as a Desktop Support Engineer.
XYZ Company
Desktop Support Engineer role
Responsibilities include troubleshooting hardware and software issues
Providing technical support to end users
I am currently earning $50,000 per year.
Be honest and provide the exact figure
Avoid exaggerating or understating your current salary
If uncomfortable sharing exact salary, you can mention a salary range instead
There are 5 engineers in the team.
Team consists of 5 engineers
Each engineer has specific roles and responsibilities
Collaboration and communication are key in team dynamics
I typically face around 10-15 problems/tickets on a daily basis.
On average, I handle 10-15 tickets per day
The number of tickets can vary depending on the complexity of the issues
I prioritize and resolve tickets based on urgency and impact on users
Examples of tickets include software installation, network connectivity issues, and hardware malfunctions
based on 141 interviews
1 Interview rounds
based on 49 reviews
Rating in categories
Desktop Support Engineer
20
salaries
| ₹1 L/yr - ₹4.5 L/yr |
System Engineer
7
salaries
| ₹2.2 L/yr - ₹2.8 L/yr |
Service Desk Engineer
6
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
System Administrator
5
salaries
| ₹2 L/yr - ₹4.8 L/yr |
Network Engineer
5
salaries
| ₹2 L/yr - ₹3 L/yr |
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