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EOSGlobe Customer Service Associate 2 Interview Questions and Answers

Updated 14 Aug 2023

1 interview found

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Customer Service Associate 2 Interview Questions

user image Tarachand Suwasiya

posted on 14 Aug 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - You can easily crack the interview so don't panick.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in Apr 2024.

1 Interview Round

1

Aptitude Test Round

Pretty much easy interview

Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. How was your previous company experience?
  • Q2. What were your KPIs in last organisation?
3

Client Interview Round (3 Questions)

  • Q1. What is your expected salary?
  • Q2. Why should we give you that much salary?
  • Q3. How was your experience with last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter what. All they gonna see is your confidence and you comm skills.

I applied via Walk-in and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

I applied via Recruitment Consultant and was interviewed in Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and sound as real as possible 😉
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (3 Questions)

  • Q1. Oral technical interview by service manager at office.
  • Q2. He has check my performance customer site for a week. Then select.
  • Q3. Regarding error code
3

Technical Round (2 Questions)

  • Q1. Checked performance
  • Q2. Yes checked performance

Interview Preparation Tips

Interview preparation tips for other job seekers - I am IT customer support engineer and support laptop, desktop, networking and all types printer.

I applied via Recruitment Consultant and was interviewed in Sep 2020.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident about what you say dont hesitate a little in it . In describing yourself describe in such a way that your manager should not have to go through your resume include your name , qualification , last experiences etc. Be clear , confident and loud . Dont sound scripted or in a hurry to finish sentence take appropriate pause , modulation in voice is must. Last but not the least first listen then answer.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

How do you handle irate customer Round (1 Question)

  • Q1. Emphasize Apologize Analyze Solve

I applied via Referral

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - There should be a written test and typing test

EOSGlobe Interview FAQs

How many rounds are there in EOSGlobe Customer Service Associate 2 interview?
EOSGlobe interview process usually has 2 rounds. The most common rounds in the EOSGlobe interview process are Resume Shortlist and One-on-one Round.

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EOSGlobe Customer Service Associate 2 Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

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3.0

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

2.0

Company culture

4.0

Promotions/Appraisal

3.0

Work Satisfaction

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