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EOSGlobe Customer Service Associate 2 Interview Questions and Answers for Freshers

Updated 14 Aug 2023

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Customer Service Associate 2 Interview Questions

user image Tarachand Suwasiya

posted on 14 Aug 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - You can easily crack the interview so don't panick.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. How was your previous company experience?
  • Q2. What were your KPIs in last organisation?
3

Client Interview Round (3 Questions)

  • Q1. What is your expected salary?
  • Q2. Why should we give you that much salary?
  • Q3. How was your experience with last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter what. All they gonna see is your confidence and you comm skills.

3 Interview Rounds

1

Assignment Round

Writing on the topic for a page

2

Technical Round (2 Questions)

  • Q1. Checking the typing speed
  • Q2. Checking the reading speed and understanding
3

Group Discussion Round

About the process and job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly try to be confident whatever you know just say in a very polite way..
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (3 Questions)

  • Q1. Oral technical interview by service manager at office.
  • Q2. He has check my performance customer site for a week. Then select.
  • Q3. Regarding error code
3

Technical Round (2 Questions)

  • Q1. Checked performance
  • Q2. Yes checked performance

Interview Preparation Tips

Interview preparation tips for other job seekers - I am IT customer support engineer and support laptop, desktop, networking and all types printer.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

In aptitude test you were be asked about your hobbies .
Intrests and some persnl skill

3

HR Round (4 Questions)

  • Q1. Hr may ask you about professional
  • Q2. Asked about experiences
  • Q3. No other round happned
  • Q4. I was hired on personal experience

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview be passionate and polite
Be confident and

I applied via Naukri.com

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What do you know about customer support executive?
3

versat test Round (1 Question)

  • Q1. Typing test and also versat test

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, strong communication and don't hesitate.

I applied via Recruitment Consulltant and was interviewed in Oct 2021.

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself.
2

Technical Round (1 Question)

  • Q1. What kind of novel do you read, which was the last book you read, describe it in your own words
3

Versant Round (1 Question)

  • Q1. Grammar Questions and Email writting.
4

Case Study Round

Question were related to Zomato process. The client want to check our state of mind how we deal with customers at that time.

Interview Preparation Tips

Topics to prepare for Startek Customer Service Executive interview:
  • If fresher Introduction
  • Company knowledge
  • If there's is a gap, perfect reason
  • Hobbies description
Interview preparation tips for other job seekers - Be confident, Dress well, eye contact even it is Online interview. Be real

I applied via Walk-in and was interviewed in Apr 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ,Don't be oversmart,Think before speak and also Be confident don't hesitate to put up your views but don't say anything wrong .Stay Confident u will definitely get successfull.

Interview Questions

  • Q1. Very generic, about yourself and where you have worked before. Add Answer
  • Q2. Be simple and do not tell about your family. Instead, tell them the skills you have like Ms excel, typing, English speaking writing etc. Also, do not tell them ...read more Add Answer

Interview Questions

  • Q1. The questions asked to me were about myself, my carreer goals, my city and its environment. Add Answer
  • Q2. The interview was just to check how frequent i am on answering things that has never been asked. As in Customer Service, its all depends on your conversational ...read more Add Answer

EOSGlobe Interview FAQs

How many rounds are there in EOSGlobe Customer Service Associate 2 interview for freshers?
EOSGlobe interview process for freshers usually has 2 rounds. The most common rounds in the EOSGlobe interview process for freshers are Resume Shortlist and One-on-one Round.

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EOSGlobe Customer Service Associate 2 Reviews and Ratings

based on 1 review

3.0/5

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3.0

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4.0

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Job Security

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4.0

Promotions/Appraisal

3.0

Work Satisfaction

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