Conneqt Business Solutions Chat Support Executive Interview Questions and Answers for Freshers

Q1. Personal questions
Add your answer
Q2. Personal questions about the job
Add your answer

Chat test / Writing test

Q1. Personal questions
Add your answer
Q2. Questions about the process
Add your answer

Q1. Typing test questions
Add your answer
Q2. 3 questions in typing test
Add your answer

Q1. Say 4 to 5 lines on music ?
Ans. 
Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
Answered by AI
View 1 more amswer

Q1. What you think about women safety in india?
Ans. 
Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
Answered by AI
View 1 more amswer

They are doing AMCAT in the first round.

Q1. Tell me about yourself.
Ans. 
I am a dedicated and customer-oriented professional with experience in providing chat support for various products and services.
• Experienced in handling customer inquiries and resolving issues through chat support

• Proficient in using chat support software and multitasking to assist multiple customers simultaneously

• Strong communication skills and ability to empathize with customers to provide excellent service

• Familiar wit...read more
Answered by AI
Add your answer
Q2. What did you do yesteray?
Add your answer

After AMCAT there will be a telephonic HR round and she ask some question and she provide the details about the process and some brief about VERSANT. There will be no HR round if you are doing from consultancy and I have no idea about walkin. There is a VERSANT round

Q1. What did you do yesterday?
Ans. 
Yesterday, I handled customer inquiries through chat support, resolved technical issues, and provided product information.
• Handled customer inquiries through chat support

• Resolved technical issues

• Provided product information
Answered by AI
Add your answer
Q2. What do you know about this process?
Ans. 
Chat Support Executive involves providing assistance to customers through online chat platforms.
• Providing real-time support to customers via chat

• Resolving customer queries and issues efficiently

• Maintaining a positive and professional attitude

• Utilizing knowledge base and resources to assist customers

• Escalating complex issues to higher levels of support
Answered by AI
Add your answer
Q3. What is salary expectations?
Ans. 
Salary expectations are based on industry standards, experience, and qualifications.
• Research industry standards for similar roles

• Consider your level of experience and qualifications

• Be prepared to negotiate based on job responsibilities and benefits offered
Answered by AI
Add your answer

Q1. About Yesterday routine
Add your answer
Q2. About introduction of yourself
Add your answer
Q3. Your most memorable day or about home city
Add your answer

Mac test and knowledge test and voice test

Q1. Manager round about you
Add your answer

Q1. Jam and work experience
Ans. Be simple and honest without any grammatical mistakes while speaking
Answered Anonymously
Add your answer
Q2. Personalized questions on behaviour
Add your answer
Q3. Situation differs depends on highrated customer
Add your answer

Q1. General questions only
Add your answer
Q2. Work experience brief
Add your answer

Writing skills test on Paper

Q1. General questions only
Add your answer
Q2. Why switched 3 companies?
Ans. 
Seeking better growth opportunities and challenges in different work environments.
• Opportunities for career growth were limited in previous companies

• Desire for new challenges and experiences

• Company culture or values did not align with personal values

• Seeking better compensation or benefits

• Relocation or family reasons
Answered by AI
Add your answer

Q1. Say 4 to 5 lines on music ?
Ans. 
Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
Answered by AI
View 1 more amswer

Q1. What you think about women safety in india?
Ans. 
Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
Answered by AI
View 1 more amswer