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Concentrix Corporation
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Concentrix Corporation Voice Process Executive Interview Questions, Process, and Tips
Top Concentrix Corporation Voice Process Executive Interview Questions and Answers
- Q1. How you deal with angry customer?
- Q2. What do you know about BPO?
- Q3. How do you handle irritating customer?
Concentrix Corporation Voice Process Executive Interview Experiences
14 interviews found
Anonymous
I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.
It was good enough prepare well before going and all the best
(2 Questions)
- Q1. Speak about your college
- Q2. Tell me about you self
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Ans. I gave brief introduction including my hobbies , strength and my skills.
- Q2. Why you want to join concentrix?
- Ans. The most important skills required for this role is communication and i have that skill and i am confident that because of my skills and ability to do hard work will help me to excel in this field.And this will be an great opportunity to start my career with this reputative company.
- Q3. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and accounting.
It allows companies to focus on their core competencies while the BPO provider handles the non-core functions.
BPO providers are typically located in countries with lower la...
It was totally computer based
(3 Questions)
- Q1. Tell me about yourself
- Q2. If you are from this background then why you want to join concentrix?
- Q3. How you deal with angry customer?
- Ans.
When dealing with an angry customer, it is important to remain calm, empathize with their concerns, actively listen, apologize for any inconvenience caused, offer a solution or assistance, and follow up to ensure satisfaction.
Remain calm and composed
Empathize with the customer's concerns
Actively listen to understand their issue
Apologize for any inconvenience caused
Offer a solution or assistance
Follow up to ensure custo
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2022. There was 1 interview round.
(2 Questions)
- Q1. Ask about your self Why should i hire you What u know about this company?
- Q2. Are you okay with relocating?
Interview Preparation Tips
1st - you have to give amcat test
2nd- telephonic round
3rd - interview on video call in zoom app
What people are saying about Concentrix Corporation
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
MCAT test, listen voice and answer it.
Next round is reading skill.
And second round versant
(4 Questions)
- Q1. Versant test listen and answer it
- Q2. Video conference with HR
- Q3. Introduction And company knowledge
- Q4. Skills towards work how to work
Interview Preparation Tips
- Core Java
Good communication skills
Concentrix Corporation interview questions for designations
Concentrix Corporation Interview FAQs
The duration of Concentrix Corporation Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Voice Process Executive Interview Process
based on 19 interviews
2 Interview rounds
- Aptitude Test Round
- One-on-one Round
Voice Process Executive Interview Questions from Similar Companies
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Concentrix Corporation Voice Process Executive Reviews and Ratings
based on 18 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Senior Representative
3k
salaries
| ₹1.6 L/yr - ₹6.2 L/yr |
|
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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