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based on 25.9k Reviews

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Concentrix Corporation Interview Questions, Process, and Tips for Experienced

Updated 4 Feb 2025

Top Concentrix Corporation Interview Questions and Answers for Experienced

View all 213 questions

Concentrix Corporation Interview Experiences for Experienced

Popular Designations

771 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

There was essay writing test about 200 words

Round 3 - HR 

(1 Question)

  • Q1. About yourself normal question
Round 4 - One-on-one 

(1 Question)

  • Q1. Maths questions English communication

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

English grammar, speaking, listening, writing, creating paragraphs..etc...

Round 3 - HR 

(1 Question)

  • Q1. They will ask normal question depends on the resume.
Round 4 - Assignment 

Assignment all about content moderation.
Just need more attention easy to crack.

Round 5 - Behavioral 

(5 Questions)

  • Q1. What is content moderation?
  • Ans. 

    Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the platform's guidelines.

    • It involves reviewing user-generated content such as comments, posts, images, and videos.

    • Moderators ensure that the content does not violate the platform's policies on hate speech, harassment, violence, and other inappropriate content.

    • They may also respond to user complaints and take action ...

  • Answered by AI
  • Q2. How does content moderation use full for society?
  • Ans. 

    Content moderation ensures a safe and healthy online environment for all users.

    • Prevents the spread of hate speech, fake news, and harmful content

    • Protects vulnerable groups from cyberbullying and harassment

    • Promotes respectful and constructive online discourse

    • Encourages responsible use of social media platforms

    • Examples: Facebook's Community Standards, Twitter's Rules and Policies

  • Answered by AI
  • Q3. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

  • Answered by AI
  • Q4. Explain any trip recently u have visited?( To check ur communication skills).
  • Ans. 

    I recently visited the beautiful city of Paris.

    • Visited Paris for a week-long vacation

    • Explored famous landmarks like the Eiffel Tower and Louvre Museum

    • Tried delicious French cuisine at local restaurants

    • Took a boat cruise along the Seine River

    • Enjoyed the vibrant nightlife and entertainment in the city

  • Answered by AI
  • Q5. What is social media? How does it impacts our lifes?
  • Ans. 

    Social media is a digital platform that allows people to connect and share information.

    • Social media has revolutionized the way we communicate and interact with each other.

    • It has made it easier to stay in touch with friends and family, even if they are far away.

    • Social media has also become a powerful tool for businesses to connect with customers and promote their products.

    • However, it can also have negative impacts on me...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack the interview, just need to have attention.

Skills evaluated in this interview

Top Concentrix Corporation Customer Service Executive Interview Questions and Answers

Q1. Can you rearrange the sentences on basic given parts of sentences?
View answer (2)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

I applied via Referral and was interviewed before Sep 2021. There were 5 interview rounds.

Round 1 - Aptitude Test 

Active listening is must to clear AMCAT. Good pronunciation of every word.

Round 2 - HR 

(2 Questions)

  • Q1. Ques will be asked only from resume
  • Q2. Why do u wanna join? Why should we hire you? Why do u wanna switch ? Simple ques will be asked... Just need to be fluent
Round 3 - One-on-one 

(1 Question)

  • Q1. Why should we hire you? Performance score in previous organization ? Mock calls Basic ques related to process Strengths and weaknesses. Why do u want to join. Tell me something any CNX
Round 4 - Psychometric Test 

(1 Question)

  • Q1. Basic msq ques, need to select any best ans according to u. It'll be easy
Round 5 - Versant Test 

(1 Question)

  • Q1. Good communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, it's easy to clear.
Be in formal dress
All the best for the future.
It's a great organization
You'll enjoy being a part of CNX employee

Top Concentrix Corporation Senior Representative Interview Questions and Answers

Q1. What is difference between ios, Android and windows ?
View answer (1)

Senior Representative Interview Questions asked at other Companies

Q1. NAV cycle steps involved in day to day NAV calculation startinh with sub/redemption bookings ending with sending NAV to client
View answer (1)

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Interview Questionnaire 

4 Questions

  • Q1. Scenario based questions
  • Q2. What are the Imp qualities of project manager
  • Q3. Imp of stakeholders
  • Ans. 

    Stakeholders are individuals or groups who have an interest in the project and can impact or be impacted by its outcome.

    • Identify and prioritize stakeholders based on their level of interest and influence

    • Engage stakeholders throughout the project lifecycle to ensure their needs are met

    • Manage stakeholder expectations and communication to avoid conflicts

    • Address stakeholder concerns and feedback in a timely manner

    • Monitor a...

  • Answered by AI
  • Q4. Imp of communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and possess good comm skills

IT Project Manager Interview Questions asked at other Companies

Q1. How would you handle if client deviates from scope and wants to add something in the scope of wants you to work for something that is out of scope plus does not want to pay you
View answer (1)

Concentrix Corporation interview questions for popular designations

 Customer Service Executive

 (69)

 Customer Care Executive

 (50)

 Operations Representative

 (44)

 Customer Service Associate

 (37)

 Customer Support Executive

 (37)

 Technical Support Engineer

 (34)

 Senior Representative

 (32)

 Advisor

 (29)

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Types of migration & mailbox provision protocol
  • Ans. 

    There are various types of migration and mailbox provision protocols used in the industry.

    • IMAP (Internet Message Access Protocol) is commonly used for mailbox migration and provision.

    • POP3 (Post Office Protocol version 3) is another protocol used for mailbox migration and provision.

    • Exchange Web Services (EWS) is a protocol used for migrating and provisioning mailboxes in Microsoft Exchange environments.

    • Migration can als...

  • Answered by AI
  • Q2. Mail flow of server 2016
  • Ans. 

    Server 2016 mail flow overview

    • Server 2016 uses Exchange Server 2016 for mail flow

    • Exchange Server 2016 uses transport services to route emails

    • Transport services include Front End Transport, Mailbox Transport, and Edge Transport

    • Front End Transport receives emails from the internet and sends them to Mailbox Transport

    • Mailbox Transport delivers emails to the recipient's mailbox

    • Edge Transport is used for secure email communi

  • Answered by AI
  • Q3. Type of mailbox & it's uses.
  • Ans. 

    A mailbox is a storage location for email messages. There are different types of mailboxes with different uses.

    • Types of mailboxes include user mailboxes, shared mailboxes, resource mailboxes, and archive mailboxes.

    • User mailboxes are used for individual users to send, receive, and store email messages.

    • Shared mailboxes are used for multiple users to access and manage email messages, such as for a team or department.

    • Resou...

  • Answered by AI
  • Q4. Azure active Directory & it's FSMO roles.
  • Ans. 

    FSMO roles are critical for the proper functioning of Azure Active Directory.

    • FSMO stands for Flexible Single Master Operations.

    • There are five FSMO roles in Azure Active Directory: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

    • The Schema Master controls all updates and modifications to the schema.

    • The Domain Naming Master controls the addition or removal of domains in the forest...

  • Answered by AI
  • Q5. Difference between Security group & Dynamic distribution group.
  • Ans. 

    Security group is used to manage access to resources while dynamic distribution group is used to send email to a group of recipients.

    • Security group is a collection of users, computers, and other groups that are used to manage access to resources.

    • Dynamic distribution group is a collection of recipients that is created based on a set of filters.

    • Security group is used to assign permissions to resources while dynamic distr...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Active Directory
  • Exchange Administration
  • Outlook Configuration
  • Azure
  • Windows defender
  • Mailflow
  • Types of mailbox
Interview preparation tips for other job seekers - Make sure. You are prepared with all networking basics and exact technology.

Skills evaluated in this interview

Senior Escalation Engineer Interview Questions asked at other Companies

Q1. Tell me about scenario how you handled a customer who has a product issue which will be fixed in future release and Engineering team is not ready to fix it in the current release.
View answer (1)

Get interview-ready with Top Concentrix Corporation Interview Questions

I applied via Walk-in and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.
Round 2 - Aptitude Test 

Mathematics, English

Round 3 - Behavioral 

(1 Question)

  • Q1. Adout your background,
Round 4 - Joining 

(2 Questions)

  • Q1. All document Xerox, education, identifying
  • Q2. No another question, decided training

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare excellent communication skills

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Jobs at Concentrix Corporation

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Amcat test has been given for first round

Round 3 - Aptitude Test 

Versant test given for second round

Round 4 - One-on-one 

(1 Question)

  • Q1. Hr ops round will be final round

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (29)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Assignment 

There are two assignments. First one is Amcat and other one is Versant Test.

Round 3 - HR 

(1 Question)

  • Q1. Once you clear both the tests, there will an HR round. In which, you will be asked normal interview questions, like- Your introduction, your education, why you want to join this company, why did you quit y...
Round 4 - Technical 

(2 Questions)

  • Q1. In this round, company HR asks you normal questions and salay discussion.
  • Q2. What is your salary expectation? Etc.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:
  • Amcat and versant
Interview preparation tips for other job seekers - I want to say one thing that you should be confident while giving HR rounds. Once you clear the assessment test, you already pass 50 percent interview. Last but not least, be confident, be in formal way, focus on your english conversation, use simple words so that you wont get confussed.

Customer Service Advisor Interview Questions asked at other Companies

Q1. How can you handle a Aggressive Customer?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction, highest qualification, experience in work, hobbies, in hand salary, how i celebrated my last birthday.
Round 3 - Assignment 

Same as our schools ASL and some maths questions with problems solvings. Also paragraph writting to see the typing speed.

Round 4 - Technical 

(1 Question)

  • Q1. Same questions as the hr but have to be more precise and clear with thoughts, vocabulary, where we see ourselves in the next 5 years and plans for the future. Need to show a bit of professionalism.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's ok to be afraid but try not to show it in your voice. Carry a confident face. Do not try to be over smart maybe show a bit of explorive side too. Curiosity and open to learning, feedbacks and new experiences.

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and general conversation about work experience and salary expectations.
Round 3 - Aptitude Test 

English language, comprehension

Round 4 - Voice and accent 

(3 Questions)

  • Q1. There was a versant round for active listening, speaking and reading. They check how fluent you are and have active listening skills.
  • Q2. They will give you a paragraph to read to check your pronunciation
  • Q3. They will give a topic to speak on.
Round 5 - Behavioral 

(1 Question)

  • Q1. About the role, project you are interviewing for.

Senior Quality Analyst Interview Questions asked at other Companies

Q1. - Difference Between Verification and Vakudation -Difference between Microprocessor and Microcontroller -Test levels - Difference between Smoke and Regression - Who does Verification of software and Validation of Software - If a functionali... read more
View answer (1)

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Concentrix Corporation interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Engagement, Business Services, Recruitment, Monitoring and Analytical.
What are the top questions asked in Concentrix Corporation interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation interview for experienced candidates -

  1. 1. If the customer had two queries at the same time,how did you handle the 2 qu...read more
  2. Define DHCP and its working? DHCP Server? DORA process? And on what protocol it...read more
  3. In Event Manager, if you see a critical error stating Power State Failure which...read more
How long is the Concentrix Corporation interview process?

The duration of Concentrix Corporation interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Interview Process for Experienced

based on 353 interviews

Interview experience

4.2
  
Good
View more

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Concentrix Corporation Reviews and Ratings

based on 25.9k reviews

3.8/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.2

Salary

4.0

Job security

3.7

Company culture

3.0

Promotions

3.5

Work satisfaction

Explore 25.9k Reviews and Ratings
Sales Operations Analytics Consultant

Pune,

Bangalore / Bengaluru

2-6 Yrs

Not Disclosed

Compensation & Commission Analyst:

Pune,

Bangalore / Bengaluru

5-11 Yrs

Not Disclosed

Analytics Specialist:

Pune,

Bangalore / Bengaluru

2-5 Yrs

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